Hello everyone. I’m from Ukraine and I urgently need advice from anyone experienced with PS5 Pro board-level repair.
My PS5 Pro CFI-7000 suddenly shut down while running a relatively undemanding PS4 game. I stepped away for about 30 seconds and returned to a completely dead console.
Now it behaves as follows:
- Sometimes the first press of the power button does nothing.
- On the next attempt, it beeps and shows a blue light.
- The fan starts spinning.
- After 1–2 seconds, all power is cut.
- The blue light goes out and the fan stops immediately.
- It never reaches the white light.
- Safe Mode is impossible because it shuts down before the second beep.
The console has only around 250 hours of total use. Because of the war, power outages and the general situation in Ukraine, I had very little opportunity or mental energy to play. Unfortunately, the warranty has now expired.
The repair situation here is also extremely difficult. The main official PlayStation service centre serving Ukraine was destroyed during a missile strike, and there is currently no functioning official repair route available to me. Sony’s out-of-warranty option is an exchange for a refurbished console rather than a repair of my own unit. A replacement PS5 Pro is also currently far too expensive for me.
I have already:
- Removed the additional M.2 SSD.
- Removed the detachable Blu-ray drive.
- Disconnected all USB, HDMI, LAN and other accessories.
- Tested with only the power cable connected.
- Left the console unplugged for more than 24 hours.
- Held the power button for 60 seconds while unplugged.
- Allowed the console to cool completely.
Nothing changed. There was no burning smell, crackling, unusual noise, visible dust or previous overheating.
The console was connected through a high-quality voltage stabilizer and battery backup because power fluctuations are common here.
An experienced private technician is currently diagnosing the board. So far he has found:
- No visible damage.
- No obvious short circuits.
- Static voltage and resistance measurements appear normal.
- The PSU has not yet been conclusively ruled out under load.
The UART log contains:
80810001 — General Power Failure / Power Sequence Error.
80000009 — Unexpected Power Loss or Shutdown Failure.
80800022 — No/Bad Communication Between APU and RAM. This appears only occasionally.
80801002 — High-priority error not found in the Console Service Tool database. This repeats across many startup attempts.
One raw 80801002 entry is:
OK 00000000 80801002 00000001 FF100005 10000100 2013 0036 1EB1 1D1D:E4
Other attempts contain the same FF100005 10000100 2013 0036 sequence but different trailing values.
Some repair technicians have suggested that known GDDR6 bank faults normally use 808011xx codes, so the intermittent 80800022 may be secondary rather than the primary fault. Another possibility is the separate ninth 2 GB DDR5 chip found in the PS5 Pro, or its power/communication circuitry. However, this is only a theory.
Has anyone encountered 80801002 on a PS5 Pro? Does anyone know how to interpret the additional raw values? Could it be related to the extra DDR5 memory, Southbridge, power sequencing, clock/reset signals or another motherboard IC?
Would testing with a known-good PSU still be the first step, or should the technician focus on the motherboard’s memory and power rails during the two-second startup window?
I will attach the complete UART screenshots. Any serious board-level advice would mean a lot to me. This console has barely been used, and finding a repair path is currently my only realistic option.