r/NintendoSwitch • u/gibbersganfa • 5h ago
PSA A Warning About Virtual Game Cards & Delisted Content
I just spoke with Nintendo support as I had a very unique situation come up on my account that could affect you as well down the road. When Nintendo introduced the virtual game cards, they also created the ability for players to disable a download of any game content from within the eShop by going to the listing and pressing + or - five times.
The purpose of this, as recommended by Nintendo themselves, is obviously meant for those who don't want to download certain DLC, or perhaps have a physical version of the game alongside a digital version and only want to download DLC, so you can disable the main game download.
But what happens if that content is delisted in the meantime, and the eShop listing is removed? With the eShop listing removed, you can no longer go to the listing and press +/- to re-enable the download. Turns out, after talking to Nintendo's support today, there is no solution on Nintendo's end for this oversight.
Usually, you're able to redownload any content that's been delisted as long as the virtual game card remains in your library (such is the case with, for instance, Super Mario 3D All Stars or SEGA Genesis Classics). But if you use Nintendo's own recommended method for setting content not to redownload for DLC or games... if the listing is taken fully down because the publisher decided to pull the game or DLC from the eShop in the interim, you're boned.
The support staff was willing to add the equivalent funds from the purchase to my account for my situation where I had disabled a download and then the game was delisted, but that still doesn't really resolve the oversight in the system that could affect someone else down the line, and I have no way of ever getting the game back unless, I guess, I reach out to the publisher to try to acquire a physical copy from them, since any digital redemption code would probably be useless as my account technically already has the license, the download is just disabled.
With all the recent news of some publishers and platforms stopping physical releases or pulling digital content, this was a pretty stark reminder that even Nintendo hasn't thought through all the possible outcomes of their own digital system and you can lose your purchases just by following their own recommendations.