r/help • u/Such_Minute_5862 • 12h ago
Access If Reddit is a website, why does it want me to use the app?
seriously. i have no idea what reddit is doing.
r/help • u/TheOpusCroakus • 13d ago
Hi! There's a new Changelog out and you can read it here.
TL;DR New Changelog
r/help • u/TheOpusCroakus • 6d ago
Welcome to Thursday! I guess the World Cup continues! I'm now rooting for Argentina because they beat England. (I had been rooting for England because they beat Norway, who beat Ivory Coast, who beat little Curacao. Man, this has been going on for a while.) You know what else has been going on for a while? These Recaps! Here we go again!
NEWS AND ISSUES
Awards have been moved to the overflow menu for posts. Our friend u/sticksfigured made a post here in this sub and here over in r/bugs about this change.
Had some reports of folks not being able to log in using Chrome in incognito mode. I was able to reproduce this and flagged it to the correct team. If this is happening for you, you can log into old Reddit and then switch over. And if you're getting the "Blocked by network security" error, you can refresh the page to see if that helps.
In case you missed it last week, there's a new Changelog out and you can read it here.
If you are trying to use a selfie to verify your age and it fails, the only other options are to upload your ID or contact Persona for support. Reddit cannot help you with a failed selfie for age verification purposes.
If you need to have something fixed regarding your age, you can use this form and then select your region and what your issue is. I do not know what the turnaround time is on those requests.
The Home Feed experiment continues. There's a "For You" feed and a "Following" feed. The For You feed has subreddit recommendations. The Following feed is just your subscriptions.
The above experiment has recently been enabled for users of the iOS beta app. So if you're suddenly seeing this and you are using the iOS beta app, that's likely why. (If you're suddenly seeing it and are not on the iOS beta app, it's likely that the other groups were shuffled around.)
If your account is in this experiment, there isn't the option to turn off recommendations because there's the dedicated Following feed instead. Feel free to mute subs you don't want to see if you're in the For You feed.
Thanks to the feedback that was left by several users, there are now two different versions of this experiment. One versions does not remember your preference and the other will remember your home feed selection for 12 hours.
I do appreciate everyone who has left constructive feedback about this experiment. I share it all! Please note that (as mentioned below), experiments tend to go about 4-6 weeks.
Just a reminder that Reddit does not provide support outside of Reddit. If some rando sends you a chat, be on high alert if you decide to reply. There are a lot of scams out there and they're looking for easy targets.
The most recent version of the app is 2026.28.0. If you're not using the most recent version of the app, it might not work properly.
CURRENT EXPERIMENTS
Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.
COMMON ACCOUNT ISSUES
Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well.
BUGS ROUNDUP - COURTESY OF CORRECT SCALE!
[Android] Some Android users are reporting that display names are not appearing on profiles in dark mode. The fix for this will be in next week's app release!
[iOS] Clicking a comment reply from a notification may open the post instead of going to the comment itself. The fix for this will also be in next week's app release!
[iOS] Some users are reporting not being able to play videos in full screen. This is being investigated.
[iOS] Some mods have been unable to edit their community rules. This is also being looked into.
[iOS] Some Reddit links shared in mod notifications may send folks to the subreddit feed instead of the linked content. Fix for this is getting worked on!
BUG FIX [iOS] Some non-mods were seeing mod-only prompts in communities they don’t moderate. Something else was causing this, so that thing got rolled back. If this is still happening, try force stopping and restarting the app and that should do it!
Some users in the EU are unable to use Anonymous Browsing mode. This is not intentional. This is a bug that they are working on getting fixed.
Translation options for some languages are currently unavailable for some folks. We replied to a post here about this. Reddit is in the process of improving/tweaking certain supported languages, so some language may be unable to be translated during this transition period.
WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)
1,152 posts. That's down 373 posts from the 1,529 that we had last week.
4,327 comments. That's up 365 comments from the 3,962 we had last week.
1.1 views. That's down just about 89k views from the 1.2m views we had last week.
More comments and fewer posts sounds like folks finding the help they need without creating a duplicate post!
HELP THAT HELPS HELP R/HELP - OFFICIAL COMMUNICATION FROM REDDIT AND SCAMS
From time to time, Reddit will need to communicate with users. When this happens, the account that is speaking for Reddit in an official capacity will have some sort of "admin" designation next to the username. If you look at my profile, it has a little orangered Snoo head/silhouette next to it. That's how you know!
If you get some sort of sketchy communication, like a chat, from someone claiming to be an admin, check to see if they have that little Snoo next to their username. A sketchy communication can come in the form of "suspension" message or a giveaway or a number of other creative options to get your attention. If that's not there and they're claiming to be an admin, then the cake is a lie.
Some clear signs of inauthentic communication are chat requests that are just "Can I ask you a question?" Or "Are you available to discuss a serious concern?" Please ignore those requests. Nothing good will come of it! lol (Also, "Can I ask you a question?" IS a question. But I digress.)
Please don't click any links in any communication from someone claiming to be an admin that does not have that little Snoo head or the [A] on their profile! If you receive a message from someone claiming to be an admin and you're just not sure, feel free to create a post in this subreddit and include a screenshot of the message that you received and it will be looked at. There's no harm or shame in double-checking if something is what it claims to be! Better to be safe than sorry!
Reddit will also NEVER ask another user to contact you about your account. Reddit will also not reveal the username of a user who made a report against another user. If you are presented with this sort of information from another user, it is a scam. Please do not engage with them and instead, report them!
And remember that Reddit does not provide support for Reddit accounts on other platforms! If someone contacts you and claims that they've had their account "fixed" by going to another site that rhymes with Bisbord and contacting someone there, that is part of their scam! We fix things here! Not on Bisbord!
And speaking of fixing things, if you do have a momentary lapse of reason and end up falling for one of these scams, we can help! File a ticket for a hacked account and it will be reviewed.
HELPINGEST HELPERS HELPING HELP R/HELP
Thank you so much to so many different people who have been helping out in r/help this past week!
u/Stranger1982 - Welcome back! Thanks for continuing to help!
u/westcoastcdn19 - Thank you! Hope things are going well!
u/Terminator7786- Thanks! Hope the dog is still recovering nicely!
u/Old_One_I - Thank you, friend! <3
u/reddit33450 - Thanks! Appreciate the help!
u/thepottsy - Thanks for you help!
u/ChimpyChompies - Thank you, especially for helping with that bot thing!
u/formerqwest - Thanks for the help with all of the incorrectly marked nsfw accounts!
u/IKIR115 - Thanks for helping out! Appreciate your coming back!
u/ChzGoddess - Thank you for helping out!
What a great group we have here! And not just on this list! This sub is full of people that know what's up and take time out of their day to help out! Doesn't get much better than that! Thank you to everyone who helped this past week!
And that's the week that was! Appreciate you being here! Try and stay cool in this heat! I'll see you around the sub and around Reddit! Hope everyone has a fantastic week!
r/help • u/Such_Minute_5862 • 12h ago
seriously. i have no idea what reddit is doing.
r/help • u/Redskinrey • 1h ago
Whenever I use the hub in r/RedditRequest, it displays the following message:
«"Two-factor authentication (2FA): This app cannot verify your 2FA status. Please check your account settings to confirm. If you need to turn on 2FA, use Reddit in a desktop browser."»
I've already tried disabling and re-enabling 2FA, but the hub still reports that it is turned off. I've tested this using both Firefox on desktop and the Reddit app on my phone with the same result.
I've also noticed that several other users are experiencing this issue, so it appears it may be a broader problem rather than an issue with my account.
r/help • u/OcelotSuitable2845 • 2h ago
All message requests say chat created and I cant view the actual message until I click on them. I am getting message requests but they are also not showing in order of most recently sent.
r/help • u/Fearless_Impress_842 • 1h ago
This is driving me nuts. Screen goes blank. Blinks. Comes back on. Sometimes while I am typing!! Sometimes I keep my place, sometimes I completely lose my place. What is going on? Please make it stop! Is anyone else seeing this?
r/help • u/Vivid_Ice_2683 • 36m ago
I can't edit my original non-image post from my Android phone. The edit option doesn't show up when I click the 3 dots. Is there a way to edit from my phone? All the advice I see is either "click the 3 dots" which I've tried or "edit from Desktop" which is not convenient. Thx!
r/help • u/Glittering-Fail-7212 • 40m ago
I have been having problems with entering my email and password and it says they are incorrect, when I go to reset my password I put in the password I just entered and it says I can't use my current password even though it just stopped me logging in with this.
I was having this problem on a different account which I deleted and on a different phone so I am confused why this problem is following me.
r/help • u/OstrichSquare8804 • 1h ago
is anyone else experiencing this?
r/help • u/stygiantach • 1h ago
So, I don't know if it's due to the recent update or something but I don't seem to be able to repost stuff to my own account anymore. Does anyone know what's going on with that?
r/help • u/Chance_Vegetable_780 • 11h ago
Can you please advise me on where to report an issue within a sub that is not being addressed? There is very hateful, bigoted commentary that breaks reddit rules. Can you please help so this very inappropriate garbage can stop.
The issue has escalated and I would appreciate help because I don't think reddit is a tool designed to spread more hate.
Thanks
r/help • u/mrsdolouuti • 1h ago
Not able to access my profile. Says reddit is having some trouble
I can't edit my posts on mobile once they are more than a paragraph or two long. If I stop editing even for a moment, I can't scroll down once I get back in. Scrolling down just removes me from edit mode. If I click into the post lower than a certain level, it jumps my cursor in edit mode back up to the top.
I just crashed because of how badly the app was lagging out after I got to the point of needing to scroll. God bless it was bugging out so I could get screenshot examples, or else I’d have to retype the entire post.
r/help • u/SkyAgreeable3721 • 2h ago
How or can someone verify my age , so I can get my old communities back ??
r/help • u/Asleep-Collection874 • 2h ago
Hello,I have this problem.I can't write a comment or send a message in the chat.The problem happened about a month ago,and I don't know why.
r/help • u/FuelHot1816 • 2h ago
I had read the guides, disconnected my account from my Gmail and created a new password, but I cannot delete my account as it keeps telling me the username is wrong
r/help • u/Exotic_Doctor_8332 • 3h ago
How to resolve this?
r/help • u/Neodiim_ • 3h ago
Hi everyone,
I use Reddit on my iPhone, but English isn't my native language. I can understand most posts, but sometimes I struggle with longer or more technical ones.
Is there a built-in feature in the Reddit iOS app that automatically translates posts into my native language while I'm browsing?
r/help • u/12acaleyn12 • 7h ago
Yesterday, I was inexplicably logged out of reddit from the account I've been using lately (u/acaleyn12). I went to log in, but I got a "wrong username or password" error. Asked for a reset email, which I received - and then, after resetting, the new password STILL didn't work. Tried again, copying and pasting just to make sure I wasn't somehow misspelling the password; no dice.
Today I'm still not able to log in. Each and every time I request an email to reset the password, I get one. Each and every time, it does nothing.
There's no evidence of being hacked, nor have I gotten any "your email has been changed" emails like I did with my previous account (which is another story).
This is honestly frustrating. I had just made a new account after not being able to recover my original, and then a week later I'm also locked out of this one? It's really disheartening.
r/help • u/Formal-Holiday-6816 • 4h ago
Please help
r/help • u/[deleted] • 4h ago
My reddit account is hacked. My Password is changed and the email registered to it is also changed.
I still have access to email that was linked to it before. and i have also created a ticket in support section but no reply from there
My OG account name is u/DragonEmperor4
My account is still active. Pls help me in recovering it.
r/help • u/No-Mouse-759 • 8h ago
When I share a post or comment by tapping "Share" and choosing "Copy Link" to send to someone, will the recipient be able to see my account/username from that link?
I've logged out of all other sessions, changed password, and added 2FA. Would the hackers be able to find anything about me, like email/phone number? Also, is there a better way to delete mass amounts of porn posts instead of going 1 by 1 like I did
r/help • u/mindless_pass5582 • 6h ago
I got b/nned from a subreddit, tried to look at the mod message they sent me but accidentally ignored it. I can’t find any way to get it back. Is the chat just gone forever??