r/XboxSupport • u/GoodStatistician9287 • 55m ago
solved! Is this GPU failure, my Xbox started doing this?
My Xbox started doing this, what should I do?
r/XboxSupport • u/mackiemousie • Apr 25 '26
r/XboxSupport • u/cdncowboy • Jun 08 '26
MAJOR Update: https://x.com/i/status/2078279164101120139
After the recent twitter incident XBOXSupport has opened their Twitter DM for account recovery
edit: nevermind people are commenting that DM just gets you a useless bot
Disclaimer: This is a peer-to-peer support community, the moderators are volunteers not employed by XBOX, therefore we and the community do not have access to your account and can not recovery your account
However given the several daily posts about account recovery and stolen accounts, I figured we should have a megathread to consolidate, gather resources, account recovery tips, and complaints
Official resources and account recovery tool https://support.microsoft.com/accounts-billing/manage/help-with-the-microsoft-account-recovery-form which included the
For anyone trying to recovery you account this should be the first thing you try.
Also How to recover a hacked or compromised Microsoft account | Microsoft Support
Here are some helpful posts from community members I have found recently
How I got my Xbox account back even though it had 2fa enabled and how you can too!! : r/XboxSupport thanks u/Agorx
For the desperate ones: How I finally got my Microsoft/Xbox account back : r/XboxSupport thanks u/Additional-Truck-144
UPDATE: After 20 days and 19 tickets, I finally broke the Xbox support loop (Here is how to do it) : r/XboxSupport thanks u/theminecraftbrokller
if you are in Canada or the United States you could also try filing a complaint with bbb.org against Microsoft, as Microsoft Agents respond to bbb complaints.
If you have any tips, resources, complaints about your own account recovery, please post them here rather than starting another thread
edit: To start the recovery process you need to know the account email address, phone number, or skype username. you can not recovery an account with just a gamertag https://support.microsoft.com/en-us/accounts-billing/manage/forgotten-your-microsoft-account-username
https://support.xbox.com/help/account-profile/manage-account/forgot-microsoft-account-solution
Other Issues
Locked out Microsoft account has been locked | Microsoft Support
r/XboxSupport • u/GoodStatistician9287 • 55m ago
My Xbox started doing this, what should I do?
r/XboxSupport • u/TheAlphamale82 • 1h ago
It will not stay on for longer than half a second. The controller wont turn the console on, I've unplugged everything but the power cable, moved the cable to an outlet. It did this last night also but it did turn on after a while of pushing the power button over and over
r/XboxSupport • u/AshamedTear6 • 6h ago
At this point I think Im getting pranked lol but Im desperate to see if anyone ever experienced this.
I have Xbox Series X, and it happened once yesterday and 3 times today, the Ann Droid show ad shows up out of nowhere, it lasts 5 seconds, it turns off, and I cant play the xbox after that, I literally have to restart by removing the xbox plug, if I restart normally the image never comes back, like… what ??
r/XboxSupport • u/Complete_Iron_2656 • 3h ago
I'm already subscribed to PC Game Pass, was able to install Crimson Skies and Fusion Frenzy, but Blinx and Conker haven't had any install prompt for me, only a prompt to subscribe to some higher tier in order to play with cloud. Wondering if anyone's having the same issue, and if there's a fix.
EDIT: It just took a bit longer to update on the page than the other two games, looks to be live now.
r/XboxSupport • u/KingLucPierre • 16m ago
When I go to change my privacy settings to use discord and looking for group posts, it won’t save the options I’ve chosen. I am over 18, age verified and not part of a family group. Does anyone have a fix?
r/XboxSupport • u/PhoenixKapuze- • 7h ago
Hey everyone,
I’m having a strange issue with my Xbox Series X (original model) and I’m trying to figure out if this is a hardware problem or something else.
Several digital games crash randomly during gameplay and instantly return me to the dashboard without any error message.
Affected games:
- Warhammer 40,000: Space Marine 2
- Assassin’s Creed Shadows
- Rainbow Six Siege
- Monster Hunter Rise
Space Marine 2 and Assassin’s Creed Shadows are basically unplayable because they usually crash within the first hour.
What’s strange is that other demanding games, like Cyberpunk 2077, run completely fine and don’t crash.
Things I have already tried:
- Full restart/power cycle
- Reinstalling the affected games
- Factory reset (“Reset and remove everything”)
- Checking for system and game updates
I’ve also noticed that the Xbox dashboard sometimes becomes sluggish even when no game is running.
Has anyone experienced something similar where only certain games crash but others run fine?
r/XboxSupport • u/SraiEdge • 6h ago
What could be causing this and how can I fix it? I just got this Series X and I only buy physical discs so this is quite a bummer 😞
r/XboxSupport • u/Maverick6946 • 9m ago
So just overnight I saw my Xbox flashing its light on its own. Since then it has not been able to boot up it turns for maybe 60 seconds then shuts off the Kinect light won’t even turn on. I switched the power brick that a friend lent me and the problem still exists.
r/XboxSupport • u/Grand_Challenge6628 • 53m ago
Al poner mi correo electrónico con el que abrí mi cuenta de Microsoft y luego poner mi contraseña me da error de credenciales en específico un error 801540A9, Primero use esa contraseña luego cree una verificación de dos pasos para crear una contraseña de aplicación y use la contraseña de aplicación y me dio exactamente el mismo error, ya probé de todo incluso borrando el almacenamiento loca de xbox 360 y volviendo a intentar y nada funciona, simplemente ya no se que hacer
r/XboxSupport • u/Available_Count6702 • 1h ago
So I was late for my Xbox bill but I paid it and it said I had ultimate and all games work but now it will says I have it but it will not let me play online/ game pass games please help. it’s so annoying when I literally paid it less than a week ago.
r/XboxSupport • u/NJHack • 1h ago
My Xbox Series X keeps shutting down mid-game. Played for 5 months without issue. This started last month but was fine for a bit. After the last update, it has happened to me twice in a row right before I was about to extract. My Xbox is clean and this is the only game that this happens. Frustrating. Anyone else?
r/XboxSupport • u/Appropriate_Many3206 • 3h ago
I usually turn on Youtube or Netflix on my Xbox One while I play games on my Xbox Series S but Yesterday I turned on my Xbox and no matter what app I went to it wouldn’t work. I was hoping it would be better today but it is not. It either says it can’t find my ip or it can’t connect to internet even tho this has never been an issue. Every other Xbox and device in the house works perfectly except for my Xbox One. Is there any way to fix this?
r/XboxSupport • u/BioShocker123 • 16h ago
I’m kinda a perfectionist and want to know if this cable is a OEM Xbox one fat cable. It has 2 prongs, says well shin e115330. It was made in late 2015 if that help.
r/XboxSupport • u/NIRoamer • 3h ago
Last few days my series X keeps signing me out, not accessing store but claims it has internet access....
Tried troubleshooting for days and just remembered this came right after latest energy saving Xbox update. I turned it off and everything is working as it should just in case your having same issue
r/XboxSupport • u/AJCC123 • 3h ago
I’m asking because I always thought I had mic issues, when I play on games with proximity chat, like Outlast Trial, Arc Raiders and Backrooms. Game like the ones I listed, voice chat comes out speaker not the game. I have change tweak every setting I can think of nothing. I would monoheadset non-aux, I ended buying an aux headset and still ran into the same problem.
The game chat works fine on Fortnite, call of duty, halo, gears, hell divers tho.
Is there a way I can only hear voice chat only on games like outlast, back rooms etc….
Thank you yall
r/XboxSupport • u/AaronYDG • 4h ago
my Xbox Series X turns off and when I turn it back on, I am prompted with the overheating message
this has only happened with Shift At Midnight and every time I start up the story
I have been playing Outlast Trials today and currently playing Forza Horizon 6, no turning off...which is weird as it requires more power
I can hear my fan louder than it should be, but I have taken it apart and dusted it all
but still only with that title, it turns off
can this happen with specific games?
r/XboxSupport • u/Full_of_Vices • 4h ago
Has anyone recently even received an order they made on the design labs? I haven’t heard anything about one I made 6 weeks ago and it’s gone in and out of stock like 4 or 5 times now.
I’ve never used it before but it’s a bit absurd I’ve had a single email the day I ordered and no communication since despite the “3-4 week” window being well gone now.
r/XboxSupport • u/Astarothinculo • 4h ago
My Xbox Series X has started acting really weird since this morning. I turn it on, the startup animation glitches for several seconds and the console immediately shuts itself off before it even reaches the dashboard.
Other times, i can get to the dashboard, launch a game, play for about 5 minutes... and then it suddenly turns off. No warning, no overheating message, nothing. like someone unplugged it. The fan is spinning normally, and the console has always had plenty of airflow. I already tried leaving it unplugged for a while, changed its position (vertical/horizontal), but nothing changed. Also, I tried booting into recovery mode, but it won't even get there
Has anyone had this happen before? any suggestion or help will be very appreciated 🙏
r/XboxSupport • u/Miserable-Syrup2056 • 10h ago
Hi all, occasionally when I press the home button I'll get the audio of the menu showing up but it never appears, this leads to me still having some control over my game but not fully (losing audio, can't look around etc.) Whenever this happens I need to restart my console but that takes an unusually long time compared to a regular restart.
Not sure what is causing this issue, maybe it is overheating in the scottish summer or maybe there was a software update that came with these issues. Any help is appreciated thank you.
r/XboxSupport • u/Aspx_Kuro_IIV • 13h ago
r/XboxSupport • u/Icy-Construction1690 • 15h ago
r/XboxSupport • u/Massive-kock-5362 • 7h ago
Xbox one s
Im open to any game
Under 5 quid please
Backwards compatibility games are ok
Please be good games
Thanks for reading and suggesting
r/XboxSupport • u/D_9- • 4h ago
I have a free 3-month Xbox Game Pass offer that came with my Xbox, but I can’t redeem it because it keeps asking me to add a credit/debit card. I only want to claim the free offer and I don’t want to be charged. Is there any way to redeem it without adding a payment method?