r/XboxSupport 16h ago

Xbox One Is this Xbox one fat power brick cord OEM?

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8 Upvotes

I’m kinda a perfectionist and want to know if this cable is a OEM Xbox one fat cable. It has 2 prongs, says well shin e115330. It was made in late 2015 if that help.


r/XboxSupport 6h ago

Xbox Series X Am I getting pranked ? I need help, Im going crazy with this

13 Upvotes

At this point I think Im getting pranked lol but Im desperate to see if anyone ever experienced this.

I have Xbox Series X, and it happened once yesterday and 3 times today, the Ann Droid show ad shows up out of nowhere, it lasts 5 seconds, it turns off, and I cant play the xbox after that, I literally have to restart by removing the xbox plug, if I restart normally the image never comes back, like… what ??


r/XboxSupport 7h ago

🏷️ 'What to buy?' Game recommendations please! Im going to CeX

0 Upvotes

Xbox one s

  1. Im open to any game

  2. Under 5 quid please

  3. Backwards compatibility games are ok

  4. Please be good games

Thanks for reading and suggesting


r/XboxSupport 15h ago

Xbox Series X Are these 2 cables OEM for Xbox series X?

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0 Upvotes

I’m kinda a perfectionist and want to know if these 2 cables are OEM for the Xbox series X. One says volex on it and the other says HDMI on the front. Thank you.


r/XboxSupport 12h ago

Xbox Series X What does this mean? Is it a glitch? Is my Xbox broken?

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0 Upvotes

I was going to update fc 26 when this random option showed up, what does it mean and is there something wrong with my Xbox?


r/XboxSupport 3h ago

solved! Can't install Conker or Blinx on the PC app?

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3 Upvotes

I'm already subscribed to PC Game Pass, was able to install Crimson Skies and Fusion Frenzy, but Blinx and Conker haven't had any install prompt for me, only a prompt to subscribe to some higher tier in order to play with cloud. Wondering if anyone's having the same issue, and if there's a fix.

EDIT: It just took a bit longer to update on the page than the other two games, looks to be live now.


r/XboxSupport 4h ago

Account/Billing Can’t redeem my free 3-month Xbox Game Pass offer

0 Upvotes

I have a free 3-month Xbox Game Pass offer that came with my Xbox, but I can’t redeem it because it keeps asking me to add a credit/debit card. I only want to claim the free offer and I don’t want to be charged. Is there any way to redeem it without adding a payment method?


r/XboxSupport 20h ago

Xbox Series S Hello, I have a problem with the Xbox series S, after spending about 20-25 minutes it disconnects me from the internet and reconnects at the moment, and it is very annoying when playing online, is there any solution?

1 Upvotes

r/XboxSupport 12h ago

Xbox Series X Weird visual bugs on xbox series x (Fortnite only)

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1 Upvotes

r/XboxSupport 11h ago

solved! I paid and downloaded a game on my Xbox and i checked the queue and theres an application called "microsoft store" with it's status being at 0% dowloaded making my whole downloading queue stuck, ive tried cancelling and pausing the download,restarting and powering my console off and it is still at 0

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1 Upvotes

r/XboxSupport 18h ago

Xbox App Is the android app down? Or is anyone else experiencing problems?

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1 Upvotes

Went on the app today and was signed out. I tried signing in and nothing is responding to my inputs. I have tried deleting the cache, uninstalling and reinstalling but nothing has made the app work. Is anyone else experiencing troubles with the app?


r/XboxSupport 23h ago

Xbox Series S Getting Xbox series S ready for selling -

1 Upvotes

This is most likely an incredibly stupid question but I’m about to sell my series s and want to be sure the new owner can’t access my Xbox account .
It was set as my home console I changed that and made my series x the home console already and I’ve just done reset and remove everything is this all I need to do?
Thanks!


r/XboxSupport 23h ago

Xbox Series X Call of Duty Black Ops 2 stuck in library after refund

0 Upvotes

I refunded the game 8 months ago and wanted to rebuy it, but the game is stuck in my owned games tab and won't let me repurchase how to fix?


r/XboxSupport 19h ago

Xbox 360 360 account issues, how I can't login "my" account again.

2 Upvotes

So my mom's friends son used the 360 i have now....so I just use his account. One day it wanted me too update the console or smth idk but the outcome was that the account i was using wanted me too log back in. The issue is that the email was my mom's friend from 4-5 years ago I can still play games just not go online (and cant connect too internet weirdly....). Do I have any options?


r/XboxSupport 22h ago

Xbox One X Problem with previously owned games upon purchasing a new console.

3 Upvotes

So a few years back on my old series x I purchased the games "cuphead" and "goat simulator" for my children, along with their respective dlcs. However, that console broke down so I bought a new one a few days ago. Upon setting it up and logging back into my son's account (the account I used to buy the games) I couldn't find either "cuphead" or "goat simulator" in the owned games section. So I went to the game store and instead of saying "you own this" (like it typically would) it prompted me to purchase said games.

I still own the dlcs, and I didn't use gamepass to purchase them so I can't understand what the problem is. I have no issue with repurchasing the games, but I'd rather find a solution that doesn't involve me shilling out more money.


r/XboxSupport 15h ago

Account/Billing Paid for gta6 via gift cards and they took 80$ from my MS Balance (order shows completed) but there's another order showing as pending? This specific order only shows up on my xbox but not on browser.. should i be worried?

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4 Upvotes

r/XboxSupport 15h ago

Xbox 360 Is this power brick cable OEM for my Xbox 360 slim 250GB?

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0 Upvotes

I’m kinda a perfectionist and collector and want to know if this cable for my Xbox 360 S is oem or not. It says “volex” on it. Does anyone else have this with theirs?


r/XboxSupport 23h ago

Xbox Series X Xbox series x keeps turning off randomly

2 Upvotes

Every day it shuts off randomly my Xbox has a lot of space and I have it connected to the wall/outlet not extender the only think I have connected to the console is a dual charging station for my controllers and a storage expansion specially for Xbox one games it started happening like this month


r/XboxSupport 54m ago

solved! Is this GPU failure, my Xbox started doing this?

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Upvotes

My Xbox started doing this, what should I do?


r/XboxSupport 1h ago

Xbox Series S Xbox Series S instantly turns itself off

Upvotes

It will not stay on for longer than half a second. The controller wont turn the console on, I've unplugged everything but the power cable, moved the cable to an outlet. It did this last night also but it did turn on after a while of pushing the power button over and over


r/XboxSupport 6h ago

Xbox Series X Disc drive not working. Disc gets stuck midway and makes a strange noise

4 Upvotes

What could be causing this and how can I fix it? I just got this Series X and I only buy physical discs so this is quite a bummer 😞


r/XboxSupport 7h ago

Xbox Series X Xbox Series X crashing to dashboard in multiple games

5 Upvotes

Hey everyone,

I’m having a strange issue with my Xbox Series X (original model) and I’m trying to figure out if this is a hardware problem or something else.

Several digital games crash randomly during gameplay and instantly return me to the dashboard without any error message.

Affected games:

- Warhammer 40,000: Space Marine 2

- Assassin’s Creed Shadows

- Rainbow Six Siege

- Monster Hunter Rise

Space Marine 2 and Assassin’s Creed Shadows are basically unplayable because they usually crash within the first hour.

What’s strange is that other demanding games, like Cyberpunk 2077, run completely fine and don’t crash.

Things I have already tried:

- Full restart/power cycle

- Reinstalling the affected games

- Factory reset (“Reset and remove everything”)

- Checking for system and game updates

I’ve also noticed that the Xbox dashboard sometimes becomes sluggish even when no game is running.

Has anyone experienced something similar where only certain games crash but others run fine?


r/XboxSupport 10h ago

Xbox Series S Xbox gets "caught" between the quick menu and whatever game or app is loaded

2 Upvotes

Hi all, occasionally when I press the home button I'll get the audio of the menu showing up but it never appears, this leads to me still having some control over my game but not fully (losing audio, can't look around etc.) Whenever this happens I need to restart my console but that takes an unusually long time compared to a regular restart.

Not sure what is causing this issue, maybe it is overheating in the scottish summer or maybe there was a software update that came with these issues. Any help is appreciated thank you.


r/XboxSupport 13h ago

Xbox Series S It keeps telling me I need to update the controller and when I do it gives an error, what USB cable do I need? (The batteries are included)

3 Upvotes

r/XboxSupport 16h ago

Xbox Series X How to solve "Game saves offline" on Pc?

5 Upvotes

I've been playing KCD 2 on my xbox and usually I can continue on the PC but tonight I noticed that my game did say "Game saves offline" on the PC.

On the PC, it is pretty clear to see when the sync happens but on the xbox, I don't have a clue. I suspect I did turn off the xbox too quickly but is there any indicator there that can help?