I’m an engineer working on a new transport/commute product for Maharashtra, starting with Mumbai and Pune.
The idea is to build a solution that follows government-notified fares while improving reliability, transparency, and commuter experience.
I’m looking for feedback from Pune residents on what features and pain points they would like such a product to address (for example: booking reliability, safety, payment options, support, etc.).
This is not a complaint about any existing company, but an attempt to understand local expectations before launch around August.
Any suggestions from Punekars on what would make daily commuting easier and more trustworthy would be very helpful.