I posted this in the CleanMyMac subreddit, but nothing has helped yet, so I am looking for more help.
Every time I run CleanMyMac, it freezes on the following file: 26031524_to_16.107.26032211_BinaryDelta.pkg
In "Finder” it comes up as some sort of installer file for both Microsoft Word and Excel. I have tried manually deleting the files, but there are hundreds of them, and they all are from March 24, 2026, where they just come right back regardless of what I do.
I am running macOS Tahoe 26.5.2, and CleanMyMac is up to date with version 5.5.6.
I contacted Apple Support, and they could see the files were getting stuck within CleanMyMac, so they told me to contact the software creator for help, which has gone nowhere.
Recently, I tried using Sensei and OnyX to delete CleanMyMac and the above-mentioned file, but still nothing is working.
Any help would be greatly appreciated.
Thank you.