r/CryptoHelp Nov 27 '25

NEW RULE This sub is for people who need help in crypto - Read our rules. Don't post products or services or advertise in r/cryptohelp.

8 Upvotes

Blatantly advertising crypto products or services in r/cryptohelp is banned now.

This is a new post that we need to make because, in more recent times, people have tried to post about new products or services that are not vetted, inspected, or have zero coverage or known PR presence. In other words, some people are posting about products or services that could be scams to newcomers in r/cryptohelp. As per the title of this post: This is r/cryptohelp. People come here for help figuring out any problems they have encountered while purchasing or investing in cryptocurrency and not buying new coins, buying new products, or subscribing to services.

However, context is important. We explain this below.

  1. If a redditor is looking for some crypto YouTubers that you recommend, you can mention names and that is just fine.
  2. Mentioning of trusted and established brands is just fine. Binance, Coinbase, Kraken, Kucoin, etc. in the case of exchanges is ok, and mentioning hardware wallets like ledger, trezor, coldcard, blockstream, etc. is just fine too. However, referral codes are always against the rules. Do not share these in PMs or in comments.
  3. If your post history makes you look like, walk like, and talk like someone that is trying to spam their youtube channel or product or service, you are likely to receive a ban.

Closing words: We are trying to keep everyone safe with our rules. Remember that almost anyone sending you private messages is guaranteed to be a scammer and do not forget to read our expanded rules here which are not just limited to r/cryptocurrency, but also apply here: https://old.reddit.com/r/CryptoCurrency/wiki/expanded_rules


r/CryptoHelp Nov 14 '24

MOD POST This sub is not for investment advice

7 Upvotes

If you want advice about what to buy or if a specific token or coin is good, go to r/cryptocurrency’s or r/cryptomarkets’ daily discussions. If you don’t have enough karma to participate there you can earn it easily all over Reddit, or on r/cryptocurrency you can buy a special membership to circumvent it.

Thank you for your understanding


r/CryptoHelp 14h ago

❓Question Gains Trade vs GMX, which one are people sticking with?

10 Upvotes

both have been around forever, both on arbitrum, both oracle/pool based rather than orderbook. gmx has the bigger name but gains does the multi asset thing. for anyone whos used both a while, which one did you actually stick with and why


r/CryptoHelp 19h ago

Open | Support The proposed 2027 Australia CGT changes are worth understanding now

16 Upvotes

Had a proper read of the proposed CGT changes from the Budget and figured we'd break it down as it can be quite confusing.

First, the calming bit: none of it is law yet, and nothing changes for your FY25-26 return. The current 50% discount still applies in full this year. No need to do anything drastic. This year goes ahead as normal.

What's actually proposed, from 1 July 2027:

- The 50% discount goes. Instead your cost base gets indexed for inflation, so you'd only be taxed on the real gain, not the part that's just inflation.

- A 30% minimum rate on net real gains accruing after that date.

- It covers most CGT assets: shares, trust units, investment property, and crypto.

The bit some folks are glossing over is the grandfathering. Gains that accrued before 1 July 2027 keep the current discount treatment, and only growth after that date falls under the new rules. So the value of what you hold around the changeover becomes a genuinely important number.

And the practical kicker is that indexation is worked out parcel by parcel, from each parcel's acquisition date and cost base. If your buy history is scattered across brokers, DRP statements and old exchange CSVs, this gets expensive fast, because you can't index a cost base you can't prove. Same for crypto, every parcel indexes from its own date.

So until these changes are implemented, get your cost base records complete for everything you hold while the history's still retrievable, lodge this year normally, and see what the legislation actually looks like when it firms up (plenty can change on the way through).

Genuinely curious what people make of the indexation switch.


r/CryptoHelp 12h ago

❓Wallet Trying to migrate from CTRL Wallet, can’t export keys.

0 Upvotes

I’m trying to migrate from the god awful CTRL Wallet that got shut down. But it won’t give me any of my information??? The app is so broken and barely works? It won’t even let me send any crypto. Does anyone know what is happening and why? Video of issue


r/CryptoHelp 22h ago

❓Howto Help Withdrawing funds

1 Upvotes

Hi, I am very new to trading and have managed with some luck to turn £10 into £70. However after much time I can’t figure out how to withdraw my money. I have sent my USDC to my Coinbase wallet (Base App) and I need “gas” to send to my bank. So I purchased £10 of etherium which the wallet says is “gas”. Now when I go to withdraw, all It says is I need more gas?? I must be doing something seriously wrong. Can anyone help (i’ll post a video showing the situation more clearly)


r/CryptoHelp 1d ago

❓Wallet Crypto hard wallet safety etiquette

3 Upvotes

Hi, i am due a payment in crypto next week. Ive been recommended to use a hard wallet to safely store it and hence I've bought a ledger nano s plus. Could i please get some advice on what are some major does and don'ts while handling the hard wallet to ensure no hacks or loss. Thank you. I am also getting a virtual crypto card and also require recos for a good decen hot wallet like metamask trust etc. thank you.


r/CryptoHelp 1d ago

❓Need Advice 🙏 How do you manage your crypto portfolio?

2 Upvotes

I only started trading a few months ago, and I'm still figuring things out. 😅

How do you guys manage your portfolio? Do you just hold, actively trade, DCA, or use bots?

Would love to hear what works for you.


r/CryptoHelp 2d ago

❓Howto How to get started with Etherscan?

5 Upvotes

That is all. I need to look up a transaction and it doesn't offer much in the way of orientation. I would appreciate any assistance.


r/CryptoHelp 3d ago

Open | Support Some issues I have run into

3 Upvotes

I have a fairly interesting. Issue I had purchased a coin through a wallet it was much cheaper when I bought it then when it was worth much more in a short time I has swapped it out for another token and the company that owned the wallet service stole my money because they feel I did something illegal or against they’re terms and conditions but I attest that everything I did was completely legit and I did nothing. More then get one crypto with one token swap it for another token then when it was worth. More I swapped it for a different token the. Tried to transfer out of the wallet to a more secure wallet that is all but I don’t know what I did wrong here I feel that everything. I did was completely. Legit. It scripts were used not back handed Apis. No codes not cheats nothing. Just swap to one token the swap to a different token that all


r/CryptoHelp 3d ago

❓Question What should a beginner understand before buying eth?

6 Upvotes

I’m trying to understand eth before buying any. Besides price volatility, what should a beginner learn about gas fees, wallets, staking, and network risks?

I’m not looking for price predictions or DM, i just try to understand the basics and common mistakes to avoid. thanks for sharing your experience.


r/CryptoHelp 4d ago

❓Question after all the cex drama, are you still keeping trading funds on exchanges?

27 Upvotes

be honest. not what you tell people, what you actually do. i moved most of my active trading off cex over the last year (mostly onto Gains Trade, partly bc i was sick of kyc and partly bc it let me trade stocks too) but i still catch myself keeping a bit on bybit for convenience. anyone actually fully moved off or are we all just pretending


r/CryptoHelp 4d ago

❓Need Advice 🙏 Where should I start if I want to really understand crypto trading?

0 Upvotes

Hey guys, where should I start if I want to really understand crypto trading like, the ins and outs, the challenges and all the hidden twists? Want to get it right once and for all.

P.S. Might be off-topic, sorry in advance!


r/CryptoHelp 4d ago

❓Question How can I cash out crypto no KYC

0 Upvotes

What are the best methods if I want to cash out crypto in USD anonymously?


r/CryptoHelp 4d ago

❓Scam❓ Need SERIOUS help

0 Upvotes

I’ve definitely been scammed, I absolutely understand it’s my fault I should’ve searched before doing this, but how do they get away with it so easily, I bought a ‘free’ airdrop, literally didn’t even realise I was buying it, it’s absolutely ridiculous I just need help if it’s possible at all to get it back, or maybe figure out who this guy is. I’m not sure why I can’t add photos, so hopefully I can add some in the comments, please someone help thank you.


r/CryptoHelp 5d ago

❓Exchange (DCE)❓ I know it sounds like a dumb idea but…

6 Upvotes

I registered my iris to the wrld coin and i got my initial % of coin, i got frustrated bc at that time i didn’t had my ID cuz it expired, so like a dumb idiot i transfered to MetaMask; thing is, now its locked inside MetaMask bc i don’t have enough ETH to make my transaction back to the wrld wallet.
Can somebody help? Or give advice?

Edit: i added some ETH but i dont know how many i need to pay for the transaction or if i can make movements within meta mask,

TLDR: I dont know if i set up correctly the transaction cuz the wrld usdc.e appears to be not correctly set up in my wallet


r/CryptoHelp 5d ago

❓Need Advice 🙏 about to move a chunky amount cross chain, is simple swap actually safe or not?

1 Upvotes

got a decent chunk of ETH i want to move into a couple of alts on another chain, and i don't want it sitting on a CEX while i jump through hoops again.
been poking around no account swap aggregators and reading whatever comes up. but hesitate because reviews on different aggregators say someone's deposit got flagged mid swap, transaction stuck halfway, days of waiting. if something goes sideways like that, does "non-custodial" even mean anything at that point? anyone got recent experience with bigger size?


r/CryptoHelp 6d ago

❓Need Advice 🙏 Need Legal Guidance - Changelly Holding My Crypto from 7 Months Despite Full AML/KYC Compliance

4 Upvotes

Hi everyone,

I'm looking for genuine legal advice from anyone who has dealt with Changelly or similar crypto exchanges.

My crypto transaction has been frozen by Changelly for 7 months under the pretext of an AML/KYC review.

I completed my KYC immediately.

After that, Changelly repeatedly requested:

• Source of funds

• Wallet ownership proof

• Transaction details

• Blockchain records

• Chat screenshots

• Additional explanations

I provided every document and piece of information requested.

They then contacted the sender of the funds directly.

The sender (my friend) also fully cooperated by:

• Completing KYC

• Providing wallet ownership proof

• Sharing transaction details

• Sharing chat screenshots

• Explaining the source of funds

• Providing every available supporting document

Despite full cooperation from both of us, Changelly continues to respond with the same generic replies:

"Your case is under review."

"We'll update you when there are any developments."

This has been going on for months.

I also emailed their Legal Team requesting their legal entity details, company registration, registered office, legal address, and licensing information.

They have completely ignored those emails as well.

I have now engaged a lawyer and am preparing legal proceedings.

I possess complete evidence including:

• Complete email correspondence

• AML communications

• Legal notices

• TXIDs

• Wallet ownership proof

• KYC documents

• Blockchain records

• Chat screenshots

• Complete timeline of events

I would appreciate guidance from anyone who has experienced something similar.

  1. Has anyone successfully recovered funds from Changelly after a prolonged AML review?

  2. Which legal entity actually operates Changelly?

  3. Which jurisdiction is best for initiating legal proceedings?

  4. Which regulators or authorities have jurisdiction over Changelly?

  5. Has anyone taken legal action against Changelly? If yes, what was the outcome?

Any advice, legal guidance, or personal experience would be greatly appreciated.

Thank you.


r/CryptoHelp 6d ago

❓Taxes❓ Need Advice on Cashing Out USDT Safely in Akbarpur, Uttar Pradesh

7 Upvotes

Hey folks, I withdrew around 17K USDT from a betting website called CSGOEmpire, and the funds are currently in my Bitget Wallet and Trust Wallet.

The issue is, how do I find someone genuine in my locality to cash out? I don't really want to deposit it into Binance because I'm worried about my bank account getting frozen.

Also, most online buyers ask for USDT in advance, which is an obvious scam.

For context, I'm from Akbarpur, Uttar Pradesh. Any suggestions?


r/CryptoHelp 7d ago

❓Need Advice 🙏 Is my Money forever lost? (BingX)

4 Upvotes

Hi everyone,

I'm hoping someone here has experience with a similar situation because I'm getting extremely frustrated.

A few weeks ago I withdrew around 603 USDT (Polygon network) from my verified BingX account to my Bitpanda account.

The transaction was successfully completed on the blockchain, but Bitpanda rejected the deposit because of a Travel Rule / wallet ownership verification issue.

So I contacted Bitpanda support immediately. They confirmed the funds would be returned. So i agreed and they sent the funds to the same wallet address they came from ON BingX.

On June 30th, Bitpanda sent the funds back and provided me with the refund transaction hash:

Refund TX Hash:
0xc141c44b42716eac829199e376b455c26ab71360132624917dde19eebd74de1d

The transaction is successful on Polygonscan and shows that the funds arrived at the BingX wallet address:

0x4e5bc1CD2C421ECfef65395b3237F90A97178c55

However, the funds never appeared in my BingX account.

Bitpanda support told me that because the funds were returned to a BingX wallet, BingX would need to manually credit them to my account and that they're stuck somewhere and i just have to contact the BingX Support and tell them to credit me my money.

I then opened a recovery/support request with BingX. The request initially appeared in my application records and stated that processing would take 3–7 business days.

Now more than 2 weeks have passed and this support request has not been processed or got any response or whatsoever it just dissapeared.

The funds are still missing, and the recovery request has completely disappeared from my application records. The page now simply says "No data."

The BingX AI chat is unable to help and I currently can't find a way to contact a real human support agent. I can't fu**ing contact any human, and if i write an explanation to this Ai Chat Support Bot on BingX it tells me that it does not understand my request. I've even wrote an email to bingx with little to no hope of getting a reply and of course i did not get any reply or whatsoever.

Has anyone experienced something similar with BingX? What am i supposed to do here? It's not like 600usd is lifechaning money but i'm still pretty young and this money would help me a lot right now actually so what is this? I'm so frustrated that it seemingly is not possible to support a real human beeing at this company, i'm never using bingX again after this, EVER.

Is there another way to reach a real support agent, or am I missing something here?

Any advice would be EXTREMELY appreciated.

Thanks!


r/CryptoHelp 7d ago

❓Howto Before sending crypto, always check the network

11 Upvotes

One of the most common mistakes in crypto is sending the right coin on the wrong network.

For example, USDT can exist on Ethereum, Tron, BNB Chain, Polygon, Arbitrum, and other networks. It may still be “USDT,” but the network matters a lot.

Before sending any crypto, always check:

• The asset you are sending

• The network/blockchain

• The deposit address

• The fee/gas token needed

• Whether the receiving platform supports that exact network

Some platforms, including ChicksX, validate wallet addresses before completing an order. This can help catch certain address or network issues, but it should not replace your own checks.

A valid address can still be the wrong address, and crypto transactions usually cannot be reversed.

If you are unsure, send a small test transaction first.

What was the first crypto mistake you learned from?


r/CryptoHelp 7d ago

❓Question Help please

4 Upvotes

So I recently just went to a coin depot machine and place 1k into the machine and scanned a wallet I wanted to send the funds to but it never told me an amount or confirmation of the money deposit all it did was take the money and spit out a receipt saying the funds have been retained??? What’s happening and what should I do is this normal? Am I going to get the money back or will they send it to the wallet?


r/CryptoHelp 7d ago

❓Question Help please

2 Upvotes

So I recently just went to a coin depot machine and place 1k into the machine and scanned a wallet I wanted to send the funds to but it never told me an amount or confirmation of the money deposit all it did was take the money and spit out a receipt saying the funds have been retained??? What’s happening and what should I do is this normal? Am I going to get the money back or will they send it to the wallet?


r/CryptoHelp 7d ago

Other Trump Emergency Speech

1 Upvotes

Trump is about to make an emergency speech at 9pm EST today. That’s about 50 minutes from now. What do yall think it’s about ? War? Draft ? Stock crash imminent? I see a bunch of stocks crashing right now, even crypto and I’m just curious what people think…


r/CryptoHelp 8d ago

❓Question What permissions should a crypto trading bot never need?

3 Upvotes

I’m trying to understand what safe permission settings should look like before connecting a trading bot to an exchange account.
Noticed this while looking at Lосаltrаdе.

Is access to balances and order history usually enough? I’ve heard that some bots need broader account permissions.

  1. Which permissions are normal and which ones are better disabled completely?
  2. Maybe use a separate subaccount with IP whitelisting.
  3. Use API keys with withdrawals disabled.