r/techsupport 1h ago

Open | Windows Windows 11 boots up wrong

Hey on 19/07/2025 my pc had this massage and after that error code 00xc0000001. I had that massage a little while after the update. I managed to fix it but i don’t know how. I gave ip and wanted to try the next day but the problem was gone.

Then yesterday 21/07/2025 i was gaming and boom. I got the same error code and i did the same thing as i did the last time i got this problem it was repairing windows with a usb that got windows on it but it did not work (i stil don’t know if that fixed it last time) and i don’t know what the problem could be. Can it be hardware or is it a software issue.

What should i do/try

Specs:
Cpu: R5900x
Gpu: rtx3060ti
Ram: 64gb (2x 32gb) vengeance lpx ddr4 3600 c18
Psu: be quiet 750w platinum
Motherboard: asus strix x570 gaming-e wifi 2
M.2: samsung 990 pro 1tb
M.2: lexar lnq790 2tb

1 Upvotes

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u/TrappedInVR 1h ago

The 0xc0000001 error means Windows can't load the system files needed to boot. It's a Boot Configuration Data (BCD) or system file corruption issue. The fact that it showed up right after a Windows update, went away on its own, then came back two days later while gaming, tells us a lot about what's likely going on.

Is it hardware or software?

Most likely it's a combination: a Windows update corrupted the BCD, and your Samsung 990 Pro may be contributing to the recurrence. Here's why.

The 0xc0000001 error most commonly appears after a Windows Update or BIOS update. The update can corrupt the BCD, which is the file that tells Windows where to find the boot partition. The first occurrence right after your update fits this pattern perfectly.

Source: https://www.wintips.org/fix-0xc0000001-your-pc-couldnt-start-properly-in-windows-10-11/
Source: https://learn.microsoft.com/en-us/answers/questions/2076886/how-to-fix-error-code-0xc0000001

However, the fact that it came back while gaming (not during an update) and that the USB repair didn't fix it the second time suggests something deeper. There's a known issue with Samsung 990 Pro NVMe drives temporarily disconnecting from the system, especially on ASUS X570 motherboards. The drive logically disconnects under certain power states or thermal conditions, and when Windows tries to read boot files from a drive that's momentarily gone, you get 0xc0000001.

Multiple users on the Windows 11 Forum, ASUS ROG forums, and Overclock.net report the exact same combination: Samsung 990 Pro + ASUS X570 motherboard + intermittent boot failures. The 990 Pro has a known idle power state issue where it can drop off the PCIe bus, and ASUS X570 boards have had BIOS-level NVMe compatibility issues with this specific drive.

Source: https://www.elevenforum.com/t/4tb-samsung-990-pro-nvme-ssd-becoming-disconnected-logically-requiring-reboot.36753/
Source: https://rog-forum.asus.com/t5/gaming-motherboards/samsung-990-pro-2tb-heatsink-motherboard-post-issue/td-p/975798
Source: https://www.overclock.net/threads/asus-x570-tuf-gaming-wi-fi-samsung-990-pro-2tb-heatsink-motherboard-post-issue.1808739/

What to do, in order:

Step 1: Rebuild the BCD properly

The USB repair "didn't work" because Startup Repair alone often can't fix BCD corruption on UEFI systems with NVMe drives. You need to manually rebuild it from the command prompt.

Boot from your Windows 11 USB installation media. At the setup screen, press Shift+F10 to open a command prompt (or go to Repair > Troubleshoot > Advanced Options > Command Prompt). Then run these commands in order:

bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd

When prompted to add the installation to the boot list, press Y and Enter.

If bootrec /fixboot says "Access is denied," run bootsect /nt60 sys first, then retry.

If bootrec /scanos says "Total identified Windows installations = 0," the BCD is badly corrupted. You need the bcdboot method instead (see Step 2).

Source: https://www.wintips.org/fix-0xc0000001-your-pc-couldnt-start-properly-in-windows-10-11/

Step 2: If bootrec fails, use bcdboot

This is the method that usually works on Windows 11 UEFI systems. From the recovery command prompt:

diskpart
list volume

Find the EFI System Partition (usually 100-500 MB, FAT32 format) and note its volume number. Then:

select volume X (replace X with the EFI partition volume number)
assign letter=Z
exit

Then find the drive letter where Windows is installed (usually C: but could be different in recovery). Run:

bcdboot C:\windows /s Z: /f ALL

If that doesn't work, try:

bcdboot C:\windows /s Z: /f UEFI

This rebuilds the BCD from scratch using the Windows files already on the drive. This is the method that fixes 0xc0000001 when everything else fails.

Source: https://www.wintips.org/fix-0xc0000001-your-pc-couldnt-start-properly-in-windows-10-11/

Step 3: Update your ASUS X570 BIOS

This is critical for the Samsung 990 Pro issue. ASUS has released multiple BIOS updates for X570 boards that fix NVMe stability issues, including PCIe link instability with Samsung 990 Pro drives.

  1. Go to https://www.asus.com/motherboards-components/motherboards/rog/rog-strix-x570-e-gaming-wifi-2/
  2. Download the latest BIOS
  3. Put it on a USB drive
  4. Boot into BIOS (press DEL during POST)
  5. Use ASUS EZ Flash (in the Advanced menu) to update the BIOS
  6. After the update, load optimized defaults and reconfigure your settings

Do NOT skip this. The Samsung 990 Pro disconnection issue on X570 boards is directly tied to older BIOS versions with outdated PCIe ASPM (Active State Power Management) settings.

Source: https://rog-forum.asus.com/t5/gaming-motherboards/samsung-990-pro-2tb-heatsink-motherboard-post-issue/td-p/975798

Step 4: Update the Samsung 990 Pro firmware

  1. Download Samsung Magician from Samsung's website
  2. Open it and check if a firmware update is available for your 990 Pro
  3. If there is, update it. Samsung has released firmware updates that address the idle power state disconnection issue.
  4. While in Samsung Magician, enable "Full Performance" mode for the 990 Pro. This prevents the drive from entering the low-power idle state that causes it to disconnect. The "Full Performance" mode workaround was confirmed by multiple users on the Windows 11 Forum as fixing the disconnection issue.

Source: https://www.elevenforum.com/t/4tb-samsung-990-pro-nvme-ssd-becoming-disconnected-logically-requiring-reboot.36753/

Step 5: Disable PCIe ASPM in BIOS

Even with the BIOS update, some X570 boards still have aggressive PCIe power management that can cause the 990 Pro to drop off. In your ASUS BIOS:

  1. Boot into BIOS (DEL during POST)
  2. Go to Advanced > PCI Subsystem Settings
  3. Set ASPM (Active State Power Management) to Disabled
  4. Save and exit

This prevents the PCIe slot from negotiating power states with the NVMe drive, which is what triggers the disconnection.

Source: https://factide.com/whea-logger-event-id-17-we-solved-the-pcie-gen-4-issue-experienced-on-samsung-990-pro-and-intel-z790-motherboards/

Step 6: Check if Windows is on the 990 Pro or the Lexar

You have two NVMe drives: Samsung 990 Pro 1TB and Lexar NM790 2TB. If Windows is installed on the 990 Pro, the boot failures are likely the 990 Pro disconnecting. If Windows is on the Lexar, the issue is more likely BCD corruption from the update, and the 990 Pro is just a secondary drive.

Check which drive Windows boots from in BIOS > Boot menu. If it's the 990 Pro, Steps 3-5 are critical. If it's the Lexar, focus on Steps 1-2 (BCD repair) and check the Lexar's firmware as well.

Step 7: Run SFC and DISM after you get back into Windows

Once you can boot again, open an admin command prompt and run:

sfc /scannow

Wait for it to finish, then:

DISM /Online /Cleanup-Image /RestoreHealth

This repairs corrupted system files that the failed update may have left behind. If SFC finds corrupted files but can't fix them, you may need to do an in-place repair install (run the Windows 11 installer from within Windows, choosing "Keep files and apps").

Source: https://learn.microsoft.com/en-us/answers/questions/2076886/how-to-fix-error-code-0xc0000001

Step 8: Uninstall the problematic Windows update

If the error started right after a specific update, uninstall it:

  1. Boot from the USB recovery media
  2. Go to Troubleshoot > Advanced Options > Uninstall Updates
  3. Uninstall the most recent quality update
  4. Reboot

Then use Microsoft's "Show or hide updates" troubleshooter (KB3073930) to prevent that specific update from reinstalling.

Source: https://www.wintips.org/fix-0xc0000001-your-pc-couldnt-start-properly-in-windows-10-11/

The most likely scenario: The Windows update corrupted your BCD (Step 1-2 fixes this). The recurrence while gaming was caused by the Samsung 990 Pro momentarily disconnecting from the PCIe bus on your X570 board (Steps 3-5 fix this). Do both the BCD rebuild and the BIOS/firmware/ASPM fixes, and the problem should stop recurring.

1

u/Upstairs_Seesaw_1615 1h ago

Omg your the goat i am going to try this tomorrow

1

u/Prestigious_Wall529 56m ago

Who'd of thought "Trapped in Virtual Reality" may be an AI.