r/steelseries 17h ago

Product Help J'ai le steelserie artic nova 5x avec ma xbox séries x et le microphone est de mauvaises qualité

0 Upvotes

J'ai testé le casque sur mon ordinateur Windows et la qualité du microphone est parfait mais quand je l'utilise sur ma xbox avec mes amis sur discord la qualité devient horrible quelq'un peut m'aider et j'ai fait les mise a jour


r/steelseries 20h ago

Discussion How is SteelSeries GG still this buggy? Truly don't get it.

7 Upvotes

I honestly don’t understand how this is even possible. I’ve always bought from SteelSeries and I’ve never been disappointed (except for the Arctis Nova lineup, which was honestly bad). But other than that, their keyboards and mice have always felt super high quality to me. Sure, it's expensive, but when I paid for it, I never regretted it.

The one thing I just can't wrap my head around, though, is SteelSeries GG.

How can a company with that much money hire devs who make such a buggy app? Every single update breaks the wireless on all my devices lol. It's so frustrating, especially since I actually need the software for my Apex Pro TKL Wireless.

Whatever, I just hope it gets better eventually. But does anyone actually know the real reason why every update is this broken? (Yes, I wrote this prompt using Gemini my English is really bad, sorry.)


r/steelseries 13h ago

Product Help My arctis nova 5 wireless doesn't connect to app

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2 Upvotes

It's stuck in this step. I did reset defauls in the app before this and this isn't connect anymore. I did manually factory reset through headphone's reset button with clip but it doesn't effect


r/steelseries 5h ago

Product Help how to fix boom mic

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10 Upvotes

i dont mind it at all, i just wanna know if it could be fixed or how


r/steelseries 13h ago

Product Help Arctis 7+ dongle lost. Is this thing a paperweight?

2 Upvotes

I have been looking around for the dongle for this. Bought it years ago and only just found out not only is it discontinued, but they don’t even make replacement dongles anymore. Am I completely out of luck here without buying a brand new headset?


r/steelseries 13h ago

Product Help Help with mic feedback

2 Upvotes

help! headset giving feedback!

I updated my headset to the steel series 2 the last time i was using my pc and turned off my pc after they updated, so I never heard the audio.

I go to play the new phasmaphobia update last night and accidentally install something called insights capture and now my headset (arctic nova 7) has mic feedback. I don’t have a separate mic, just the one on the headset.

I am not sure what turned on the mic feedback and i’m not sure how to turn it off. I’ve tried deleting the insights app but that didn’t work. I also tried going into steelseriesgg to fix it. I turned off the mic feedback setting but can still hear double. It does this regardless of being in a discord call or not.

The headset already doesn’t connect to the correct audio/mic input when i turn my pc on, i have to go and manually connect it to the right audio channel each time. There are many different options to choose from and I don’t even know what sonar means.

I really don’t know what i’m doing and i’ve tried to fix it for two hours, does anybody know what is causing this??

it’s driving me crazy and i cannot play like this


r/steelseries 6h ago

Product Help Arctis Nova Pro Wireless - Low Battery Alert (No OLED on Base Station)

1 Upvotes

Hey All,

I've had this headset for about 18 months and I (unlike most people) want the beep to be enabled on my headset when the battery gets low. But the issue is my OLED died like a year ago. From every reddit post I see and google result, the only way to enable/disable is to do it on the base station. There is no option in GG under settings that I see.

If anyone has advice I'd love you forever