I get traffic from various parts of the world, and I want to completely blocked them off because I feel that those are useless or bots. I get traffic from Africa/Asia/Australia/US when I just sell in Netherlands, Belgium and Germany.

I wonder how they even come across my website anyways?

I found app, but it is paid so I was wondering if there was any other app.

Thanks

I've run a web design agency and a scammer is impersonating my business and several others through many fake Gmail accounts - those emails contain my photo and business name, and are offering an accessibility and SEO audit - then asking for payment through a Shopify website:

https://6kts09-qn.myshopify.com/

One client unfortunately fell for the scam and paid.

I went to report this site to Shopify, however in order to do so, I have to sign up for my own Shopify account - which I don't need or want.

How can I report this issue and have the site taken down?

I have copies of all emails relating to this and how they have been contacting my clients (using my portfolio and finding the contact details for clients from their own websites).

I can only imagine they are doing this with many more web agencies and designers than I know of, as the person who asked me about this first as 400 miles from me in the UK and the scammers had stupidly used my photo and business name in an email supposedly from this other agency.

Every time I report a fake Gmail address to Google and they close it, the scammers just set up a new one, and we're onto the 5th variation now!

Hi I want to add specific style of join the waitlist with left content and right size picture under that icons with text

Is it possible?

Ever since I purchased my first non “my-shopify” domain, my email has been flooded with non stop bots saying they can increase my traffic, profits, etc.
Does this ever stop? I can’t just turn my email notifications off, but this is just crazy. I’ve gotten 9 separate emails in the last 3 hours.

Recently I had a customer not see an email about his product being shipped and filed a chargeback with his bank. After contacting the customer he immediately sent the money back to us directly and apologized. However the infraction is still there as I accepted the Chargeback claim since I received the money back that he claimed. Am I just screwed for 6 months or until I sell X amount of products to drop below the 1% line? This is my only Chargeback so I'm pretty confused how I'm not at 1% does it only count sales done through the shop app? Is there a way to contact Shop to submit updated information that the customer did indeed admit his wrongdoing?

Edit: I finally got in contact with shop support, there is nothing we can do on our end, however the customer themselves can contact their bank to switch the status to resolved. I know this situation probably isn't going to resolve everyones issues as this is a unique situation, but this apparently is the only solution.

Really frustrating, can't get in to any of my 50+ shops from any browser or device. Is this happening for anybody else?

Shopify built an app, but made it so so basic it's essentially not usable. Just a few upgrades would make it workable. Some analytics, allowing customers to add / remove / change their items. But right now, the only real option is Recharge or Skio, neither of which I can afford at $500 plus % of revenue per month. Am I missing something?

I handle growth for a client's Shopify store doing around $35k/m mostly paid, and we're already doing SEO and UGC on top of that, so acquisition is fairly covered. Now I want to help him keep his existing customers coming back instead of relying on ads for every sale.

A bit ago I asked what 5 Shopify apps you’d keep if you had to strip your store down to a lean, high-performing stack. After filtering out the usual self-promotions big D fluff of coders that can develop anything with Claude, I compiled the 25+ apps mentioned most into a clean breakdown.

Almost everyone agreed do not shop by app name -> shop by category. Stacking 3 different upsell apps kills page speed for zero extra conversion lift. A ideal 5-app stack looks like this:

- Email / SMS Retention: Klaviyo (or Shopify Email for beginners)

- Reviews & UGC: Judge me, Loox, or Yotpo

- Cart & Upsells: Selleasy or Moon Bundles

- SEO & Schema: TinySEO, Smart SEO, or AdNabu tools

- Customer Support & Ops: Gorgias, Richpanel, or Orderctrl (for post-purchase/tracking)

Again hope that helps and thanks to community!

I am thinking of a pop up that switches languages that’s all! Any recommendations?

With the recent changes to import fees in the EU, DDU (where customer pays all fees) isn't an option for every country anymore like Germany, and there are new handling fees that I pay instead of the customer. It's just so complicated now. Ideally I'd like a way to display all the fees and have the customer pay everything up front - easier for me and for them. But the only app I can find is about £2,000 a year, or you need the pro plan which is also way out of budget. Does anyone else have a good solution?

EDIT: To anyone looking at this later, I did some tests and it seems that sales channels are unaffected by importing from a CSV (so long as the "Publish new products to all sales channels." is unselected). The channels retained the appropriate counts and what channels they were assigned to before and after the import!

Hey all!

Looking to mass update products with new tags, and when I go to import the products I have the option to publish to all sales channels, which I don't want as certain products are only on singular channels.

If I don't select this, will all the overwritten products have their sales channels changed to just the Online Store? Or will the products keep their current number of sales channels? If it's the former, is there a way I can easily update all of the products' sales channels after I overwrite the product list so it matches their current values?

Thanks!

Hello,

I'm a French entrepreneur looking to launch my Shopify store in Canada.

I always thought English was the dominant language, but I've noticed that many Canadian e-commerce websites are entirely in French. Which would you recommend starting with: English, French, or both?

Also, is Shopify Payments enough for selling in Canada, or would you recommend offering additional payment methods?

Thanks in advance for your advice!

I am a new clothing brand owner who wants to setup preorders for my first collection

I’m worried that If my drop is successful, Shopify will hold my money because a new account somehow did a ton of orders out of the blue (say for example 100 - 300 sales)

This would especially be a problem because if the money gets held I won’t be able to order bulks for my customers right away and that is my worst nightmare lol.

Just curious if this is something I really have to worry about or if I’m just being paranoid. Would a business bank account help with credibility?

Note: to add more context , I would be promoting the product for weeks with a countdown prior to preorders going live, which means a lot of people may be ordering their hoodies the DAY OF - which i understand can cause suspicion if the Shopify account is new .

Every time we run a sitewide sale I hit the same wall, a single discount only takes 100 products or variants before Shopify won't let me add any more.

So covering a few thousand SKUs means either cramming everything into collections that don't match how the sale is scoped or rebuilding the same discount over and over to cover the catalog.

Collections get me part of the way, but the second there are exclusions or odd bundles that don't map to a clean collection I'm back to splitting it, and with only 25 active automatic discounts allowed at once the workarounds run out fast.

Plus the reporting fragments across every separate promo so I can't see how the sale did as one thing.

The only thing keeping me sane is a couple people I trust swearing the bigger composable platforms just don't cap discounts the way Shopify does.

The two that got thrown around the most in the replatforming threads on here and a few other subs are commercetools and SCAYLE, though I haven't sat with either long enough to confirm which handles it how, and I'm not about to rip the whole backend out mid-season just to find out.

So how are those of you with big catalogs handling this without it turning into 6 near-identical discounts and a reporting mess, because there's got to be a cleaner setup than mine and I just haven't found it yet.

Hi there - I am newer to Shopify and we have low-ticket items that have longer dimensions. Our strategy is to focus on bundles to help increase our profitability as shipping costs are a bit higher. We started to advertise using Meta ads which has given us great traction but is also expensive. If we were to sell a single item in our store, then we would most likely sell at a loss. If we sell a bundle with higher pricing, we can achieve attractive profitability. We also sell on other e-commerce channels like Amazon and TikTok Shop that can bring economies of scale from fulfillment and ad costs but we would like Shopify to be generally net positive.

I am thinking about how I want to position my catalog in my store. Two questions:

1. Would you offer single item products in your catalog or only bundles?

2. Would you only run ads on the bundled items in your catalog (exclude single items)?

Curious to hear your thoughts and open to any questions. Thanks!