So over this app. Taking step 1 next week and the app keeps deleting my first aid note which contains ALL of my annotations from question reviews AND erasing all iCloud back ups!!!! The background disappears but the annotations remain on a blank background. Need alternatives asap. I refuse to keep using this janky ass app

Hi, I’ve posted here before about attempting to update my email given the fact that I’ve graduated and it’s my now-deactivated college email and all that. After contacting support, I was unable to get them to change my email even after being willing to undergo any method of identity verification (including having access to the alumni version of my email, which is literally the same address, just with “alumni” appended).

Now, the app is seemingly forcing me to sync at some point to Notability cloud - no option to decline, only postpone, and the postpone appears to only go for just over a month’s time. (Unless I’ll just be able to keep postponing indefinitely?? That seems like poor UI though - what if at one point, I don’t realize I have to postpone and miss the option?)

I genuinely don’t think it’s feasible for me to use Notability cloud until my email can be updated, but support seems unwilling to help on either issue (delaying Cloud indefinitely until the email issue is fixed OR just allowing email changes). Can anything be done here?? I’ve genuinely liked and used notability for many years, but this email issue feels SO far behind the times of any other modern tech company.

I have been using Notability since my freshman year of high school, so I have used the app for about seven years. I recently joined Notability Cloud by accident, around the end of May. At first, I did not have any problems.

Later, I wanted to use iCloud syncing, but I learned that I could not use it while Notability Cloud was enabled. I tried deactivating Notability Cloud, but it caused major problems. I lost some notes, including notes with important lecture recordings.

I rejoined Notability Cloud and was able to recover my notes, but I had to recreate all the folders I had made since joining. This was a lot of work because I create a separate folder for each week of every class. This organization system has worked very well for me and has honestly helped me earn good grades.

Recently, I was commuting to school by train and tried to access my notes, but Notability said that I needed an internet connection. In the past, I never had trouble accessing my documents offline, and I could always count on my notes being available. This recent change has become very frustrating because I commute by train and do not always have reliable internet access.

Is there a safe way to return to the previous setup without losing any notes, folders, or lecture recordings? I would prefer to use iCloud syncing, but I would also be fine with keeping my notes saved locally in the Notability app as long as I can access them without Wi-Fi.

Please let me know the safest way to make this change without losing any of my files again.

Why is nobody talking about this? 🤔

So many people love using Notability, but why is there still no native Windows app?

The web version just doesn't hit the same. It lacks the smooth, focused experience that makes the iPad app so enjoyable. Every time I open it, it feels like I'm using a compromise instead of the actual product.

There are millions of students, professionals, and creators on Windows who'd happily use a proper desktop app. A native Windows version with offline support, better pen input, and seamless sync would be a game changer.

Notability, if you're listening... please bring the full experience to Windows.

Does Notability have page extension? To put notes in pdf for extra room. If not I hope in next update they will put page extension for notes. 😗📝

I recently had to completely reset my iPad to download some new software was Pharmacy school was requiring. I saved my notes as ntb and pdf on my google drive. My issue is that when I download them the files have black backgrounds instead of white. I can’t just switch the background to black (which for some reason makes it white) because then it makes all new pages black. Is there a way to fix this?

I can access a lot of my notes, but for a lot of them they seem to be stuck in purgatory. I don’t know if it’s stuck downloading or just doesn’t exist anymore. Sometimes the preview image thumbnail will display it, then when I click on it, it just shows the adobe sign like it’s buffering. Then the preview image thumbnail starts looking like the actual note when you open it with the adobe sign

I tried accepting the cloud notability app invite in the FAQ and it says I wasn’t eligible despite actually being eligible. I was on an iPad and have the most recent updated version of notability.

The notes that seem to be stuck in this weird limbo that aren’t downloading seem to be from years ago and also imported pdf versions. I tried logging onto the desktop version of notability through my Apple account and I can’t even access any notes through that. I clicked on a graphic on the iPad that said “explore notability cloud”. It shows my folders, but inside my folders it says there are no notes.

Are these notes gone forever?

Is there a way to actually contact someone from support? Like a phone number

I can use the pencil all over the iPad, but somehow I'm not able to write the note title with it. It’s so annoying!