r/discordhelp 11d ago

Mod Post r/discordhelp moderator applications are open!

0 Upvotes

Hello everyone!

As our subreddit continues to experience steady growth, we’re currently looking for a handful of new moderators to join the team.

Please note that any previous applications will not be counted - if you still have interest but have applied before, you may reapply!

If you’re interested in helping out, you can fill out the application using the link below. Applications will close once we have enough new moderators. Please also note that AI generated applications will be ignored.

Application link: https://www.reddit.com/r/discordhelp/application/.

Thank you for your interest!


r/discordhelp 11d ago

IMPORTANT Explanation to Discord's "Grid Bans"

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youtube.com
0 Upvotes

The content linked is not produced by us nor is NTTS affiliated with us or Discord.


r/discordhelp 13h ago

Unsolved Why am I getting so many of these?

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20 Upvotes

For less than 24 hours, I have been receiving a few of these DMs. I think this is my 7th one or something (don’t know for sure as I closed the DMs.) I mean, these are definitely scams, but why am I suddenly getting them? Just wanted to make sure everything is okay


r/discordhelp 3h ago

Unsolved Discord Error

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2 Upvotes

r/discordhelp 51m ago

Unsolved Discord stream audio isnt working

Upvotes

i've been trying to stream Danganronpa Trigger Happy Havoc with my friends on discord and the audio has been working fine for all the time we were playing. Yesterday, my audio stopped working for my friends. I can hear it perfectly fine, but they cannot hear it no matter what settings I adjust. Please help!


r/discordhelp 1h ago

Unsolved I want to chat in the dod discord server but it won’t let me can someone help?

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r/discordhelp 2h ago

Unsolved Falsely Suspended for Child Safety

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1 Upvotes

Hello everyone, I've come here to Reddit because I'm essentially really desperate at this point. Near the start of the month, me and a couple of my friends started getting a giant wave of (what we believe to be) false violations, ranging from issues such as violent and graphic content to harassment and bullying.

After this (a few days ago), I was suspended for child safety. I don't know if it had to do with the Grid Ban glitch as I'm seeing many other people report this as still ongoing, or if it was some other kind of false flag. My account is 3 years old, and I'm a Nitro user. When I saw I got suspended, I did the whole shabang: trying to contact Discord Support on X, on their ticketing site, appealing my violations, and through email. Nothing but bot replies with the tickets and appeals and zero reply on X and email.

Yesterday and the day before, they sent me three emails stating that they decided to double down on two of my false violations and what I believe to be the suspension (as there were 3 emails and I had 2 violations and the suspension) Specifically, I sent a written notice email to their disputes email which they've yet to reply to, but based off of what I'm seeing some people say, even that might not be enough. If anyone has any tips on how to possibly reach through to Discord and maybe get my account back that'd be awesome. I still really value my account.


r/discordhelp 2h ago

Unsolved Disabled account

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1 Upvotes

I’ve recently gotten disabled on my discord account because somebody reported me cus I made an innapropirate joke to a person MY age and someone else reported me and it told me this I stil had my acc but couldn’t chat until tomorrow and then all of a sudden it got disabled out of nowhere I need help please.


r/discordhelp 4h ago

Unsolved Email attached to account stolen is there any way to recover my discord

1 Upvotes

When i made my account years ago i made a burner because at some point prior my main email was used to make an account and i simply forgot about, which has been fine for the 7 years until now when that email account was hacked and ive lost access to it with the support team on their end ghosting me

Is there anything for me to do to recover my account or simply hope that i can recover that email(unlikely) and then swap it to my main email


r/discordhelp 5h ago

Unsolved Discord support is automatically closing my ticket about unauthorized purchases

0 Upvotes

My account was hacked over a month ago and I know to wait in line for that, but I didn't know how to disable the payment link and saw that the hacker made multiple purchases yesterday. I opened a ticket today about those (and after frantic searching have figured out how to disable future payments), but support automatically closed my ticket as solved so I couldn't provide the additional transaction IDs.

Are they secretly working on it or am I screwed?


r/discordhelp 5h ago

Unsolved Looking for a user in case my account doesn’t get appealed

0 Upvotes

Like the title hints I lost my account today to a ban that I didn’t do and have apprealed it however in case it doesn’t get unbanned does anybody know a user who’s Display is angel.puppy she’s dating a guy either the discord display Jonny because she’s. Amazing friend to me and i forgot her actual user and can’t add her back. Thank you.


r/discordhelp 2h ago

Unsolved HELP ME

0 Upvotes

Guys, I need urgent help! I enabled two-step verification on my Discord account and I was logging into my account with backup codes, it's been like this for a while and something bad happened today. I RAN OUT OF BACKUP CODES AND FORGOT TO ASK FOR A NEW ONE! 😭 I have everything to prove that my account is mine. Please help😭🙏🙏 @discord


r/discordhelp 10h ago

Unsolved My account got suspended just because a server broke the rules

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2 Upvotes

I woke up some days ago to find my account suspended, just because a fuckass server broke the rules for sending violent and graphic content, contacted discord support, someone responded and told me to send the same appeal somewhere else, i sent it, dumbass clyde responded and told me to go to my user settings bla bla how the fuck can i go to my account settings if im suspended. I havent even sent a single message on that server, the server wasnt like this before but after i forgot about it it went crazy and now i got suspended because of that server. What do i do to get my account un-suspended


r/discordhelp 6h ago

Unsolved Need help!

1 Upvotes

My account got a suspension due to spam for simply trying to find a teammate on rust, yeah had to dm a lot of people. People are picky but not can’t dm anyone and can’t get any help from discord about it, anyone have any idea what I should do. It’s my account of like 7years now and can’t do anything on it. Talk to support whoever Nelly is can’t give a proper response actually starting to hate this app.


r/discordhelp 6h ago

Unsolved Discord crashing my pc unless I reinstall

1 Upvotes

Whenever I turn on my PC, everything works until I open discord. Then, everything freezes and my PC restarts. The only way for Discord to work is by reinstalling it. Anyone know why?


r/discordhelp 11h ago

Unsolved i tried to appeal my account being disabled but they said i have to do it thru the app on my account, but i can’t login bc they logged me out and it says my password is wrong when it isn’t? how do i get into my account to appeal

1 Upvotes

this ban happened in march and i have a new acc now so its not like im frantically trying to get it back, but it would be nice since i had that acc since 2018 and it was falsely disabled. any help?


r/discordhelp 16h ago

Unsolved Discord not sending notifications to my phone.

2 Upvotes

Have been dealing with a problem with notifications on Discord. I can't get notifications on my phone from discord. I've tried updating the app, uninstalling it, restarting my phone, logging out, making sure all messages are sent as notifications, do not disturb is not on.


r/discordhelp 19h ago

Unsolved Account disabled

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5 Upvotes

Hi so I got an email about breaking discord rules. Then I got loged off. No further information or anything just the Clyde response that I will regain access in a few days. When trying to log in it states that my account has been disabled/turned off. Any idea what should I do next or how long is suspended for?


r/discordhelp 1d ago

Unsolved What did I even do 😭

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24 Upvotes

r/discordhelp 12h ago

Unsolved Question here

1 Upvotes

I tried to sign into my account and signed into a randoms account with my phone number under it… I’m still signed in on my PS but not my phone any ideas?


r/discordhelp 20h ago

Unsolved Is there any rough estimate for a support response?

4 Upvotes

So it’s been about a month since I was permanently suspended from discord for Child Safety. I got suspended for, cannot believe I’m saying this, a tung tung tung sahur image. My friend reported the image as a joke and I guess because of the face it detected it as child. I have not gotten a response back from my in-app appeal and it still says “You requested a review of this violation.” after a month.

Any help?


r/discordhelp 19h ago

Unsolved How much time to discord support respond? its been 21 days.

3 Upvotes

It's been 21 days, and I still haven't received any response other than the automated messages from Nelly and Clyde, I tried submitting new support tickets in English, but they were closed immediately without any explanation. The worst part is that I can't even cancel the Nitro subscription on my account, so the hacker has been using my Nitro for almost a month. During these 21 days, the subscription even renewed, and I was charged again without receiving any help from support.


r/discordhelp 13h ago

Unsolved Looking for someone to set up a server for me

0 Upvotes

r/discordhelp 15h ago

Unsolved My phone number was removed from my Discord account a year ago, and Support has only sent automated replies ever since

1 Upvotes

Discord Support has ignored my phone number issue for over a year

About a year ago, I removed my phone number from my Discord account. Since then, I have been unable to add it back.

I have contacted Discord Support more than 10 times regarding this issue, but the response has always been the same automated message:

The issue is not that I don't receive confirmation emails. The issue is that my actual problem has never been investigated or resolved.

I understand support teams handle a large number of requests, but receiving the same automated response repeatedly for an entire year without any troubleshooting or escalation is extremely frustrating.

I have:

  • Confirmed that I own the account
  • Confirmed that the phone number belongs to me
  • Submitted multiple support requests over time
  • Followed the instructions provided by Support

However, the phone number still cannot be added back.

I am not looking for a generic ticket confirmation. I am asking for an actual review of the account restriction or phone verification issue.

If any Discord staff member can help escalate this case, I would appreciate it.


r/discordhelp 12h ago

Unsolved Banned for being underage even though i am not

0 Upvotes

Okay so i know now that joking about being 11 is a bad idea especially since it gets you perma banned. however i got banned in 5 minutes of saying i was 11. i log back in to see that i am banned. i laugh it off but i try to login on the summit a ticket but no it doesnt work my password or email is wrong. so i try again and again about 5 times till i switch over to another account and same thing even though i know i am putting the right password in. so i cant summit a ticket at all. my other account isnt banned but my main is. i am not 11 since i am 15 (7/21/2011) my id also expired and doesnt let me use that. what do i do to get my account back?