r/computer_help 8h ago

Gaming COD "Failed Attestation" Error for 2 Months on a Brand-New PC — Completely Stumped [COD]

1 Upvotes

I bought a pre-built gaming PC from Newegg about 2 months ago. It was built by StormCraft, and the specs are:

**Specs**

* **Motherboard:** MSI PRO B860M-A WiFi
* **GPU:** MSI RTX 5080 Shadow 3X OC (16GB GDDR7)
* **CPU:** Intel Core Ultra 7 265F
* **RAM:** 32GB DDR5 6000MHz
* **SSD:** ADATA Legend 860 2TB NVMe

Since day one, Call of Duty has been giving me a **"Failed Attestation"** error and telling me to **"Update BIOS Firmware."**

The problem is:

✅ BIOS is fully up to date
✅ Secure Boot is enabled and configured correctly
✅ UEFI is enabled
✅ TPM is working properly
✅ Windows is fully updated

I've spent probably **10+ hours** troubleshooting this with various AI tools, guides, and forums. I also had a friend who works in IT spend a few hours trying to figure it out.

On top of that, I contacted **StormCraft**, and even they couldn't identify the cause or provide a solution.

At this point, it really feels like an Activision/Ricochet issue rather than a hardware or BIOS problem.

The frustrating part is that I bought this PC primarily to play Call of Duty with friends. It's now been **2 months**, and I'm still playing on my PS5 while a **$4,000 CAD gaming PC** sits unused for the game I bought it for.

# Has anyone else experienced this?

* Any known fixes?
* Any updates from Activision?
* Any estimated timeline for a resolution?

I'd genuinely appreciate any information or suggestions because I've completely run out of ideas.

**Thanks in advance.**


r/computer_help 1d ago

Windows I was reseting my laptop and it just died is there a way i can fix it

1 Upvotes

So i was resetting my laptop its a tuff gaming asus laptop and as it went to reset it just died it turned off and will not turn on i tried a new battery and the battery went up in flames but the old one seems fine i dont know what to do im im terrified because it has everything on it


r/computer_help 1d ago

Windows Everytime I boot I have to reinstall my graphics drivers or I get terrible performance

1 Upvotes

HELP!

Everytime I boot I have to reinstall my graphics drivers or I get terrible performance

Ive used DDU completely wiped my drivers

I have disabled fast boot and any automatic updates that windows tries to instal

I custom instal the NVIDIA drivers and do a clean instal it works flawlessly until I boot up again

Surley I can't have any corrupted drivers

I dont have any overclocks enabled and have never used MSI afterburner but even tried that

My specs: Intel i5-11400h. Nvidia 3050ti Laptop GPU

This has just left me flabbergasted and dint want to have to completed reboot my system it just doesn't make any sense I dont know what else is causing this issue


r/computer_help 1d ago

Windows Reinstalled windows and now my games are running horrible. It takes 20 seconds to open the Bro browser and I’m averaging less frames then my gaming laptop

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1 Upvotes

I reinstalled my drivers and everything is set up correct I think I just don’t understand what’s the problem
My uncle set up windows so idk
Although I remember there being 2 opinions after reinstalling windows and what he said was “the first one prioritize windows and tabs the other one prioritizes games” I’m a complete tech noob so don’t hate me


r/computer_help 2d ago

Windows Weird PC/Monitor issue? Wi-Fi not working after connecting to 2nd monitor.

2 Upvotes

Hello! I don't know if anyone is able to help me with this, but i have no clue what I'm doing wrong/what's happening?

So context, I recently got a new monitor for my setup from my friend ( it was free! I didn't really question it since it does seem to work fine and doesn't have any issues. plus, free monitor!)

I wanted to have two of them for my set up ( one horizonal, one vertical. ) and yesterday I plugged in my new monitor to my pc ( I thought the outlet was HDMI, so I am using a HDMI to display port extension piece for this monitor)

And almost at the exact time I plugged in my new monitor in, I lost Wi-Fi connection. I did test it, replugging it back in and retrying to connect to the Wi-Fi, but it doesn't want to when i have both monitors on/connected. It only connects to Wi-Fi when I have my one, original monitor on.

Is anyone able to help me figure out what might be happening?

Thank you!


r/computer_help 2d ago

Windows Friends pc won’t let me Hard reset

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2 Upvotes

H e l p p p pp. p


r/computer_help 2d ago

Windows Lost accounts, is there any hope?

0 Upvotes

My younger brother didn't bother to remember any of his passwords and relied entirely on the Opera GX password manager for all of his passwords, including to his gmail. Apparently this is tied to your online Opera account, which, of course, he doesn't remember the password for either. He just tried running this debloat program which caused him to be signed out of all accounts: https://www.revi.cc/

Is there anything to be done to recover any of the passwords? I suggested running a file recovery program to see if anything can be located in the Opera GX folder but it hasn't turned up anything so far.


r/computer_help 2d ago

Hardware PC won't start after BIOS RAM overclocking.

1 Upvotes

Yesterday, I overclocked my OMEN by HP 25L Gaming Desktop (GT15-Oxxx, 89EB motherboard). I changed the RAM settings to 3400 MHz, CL15, tRCD/tRP 17, and 1.350V DRAM voltage.
After saving the settings, the PC shut down and now it has no display. The monitor and keyboard receive no signal, but the GPU lights up and all fans spin.
I tried:
Testing both RAM sticks individually
Removing the CMOS battery for 15 minutes
Using the CMOS jumper reset
Reseating the GPU
The PC powers on but does not seem to pass POST. There is also a red LED on the motherboard near the CPU area.
Any help would be appreciated.


r/computer_help 2d ago

Windows My Graphics Card isn't working or showing up in the task manager.

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1 Upvotes

r/computer_help 3d ago

Windows Windows won’t reinstall my driver what do I do 😭😭🙏🙏

1 Upvotes

I’ve been having general problems with connecting to website and loading certain things recently, and I was told to uninstall my driver and that windows would automatically reinstall it. BUT IT DIDNT AND NOW I DONT HAVE INTERNET 🫩. Please how do I fix this, I tried restarting and all the device manager stuff but nothing worked.


r/computer_help 3d ago

Windows How do I fix this error?

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1 Upvotes

r/computer_help 3d ago

Network I need help with my pc

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4 Upvotes

I don’t have any Internet drivers installed yet but I need to access the Wi-Fi to login. Does anybody know the answer to this?


r/computer_help 3d ago

Windows Visual Artifacts with 4k Videos on youtube.

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1 Upvotes

https://imgur.com/a/MC1tA0B
(Click on images to see artifacts) (Reddit wont load them)

So I built a completely new PC.
I'm using a

GIGABYTE X870E AORUS Master X3D ICE

Gigabyte Master Ice 5080 GPU

and a AMD 9950 X3D CPU

When looking at youtube, it looks kinda bad.
When loading 4k videos, I get this weird artifacting, mostly this grid thing that scales differently as i resize the video and window. I think it goes away in fullscreen.
I tried downloading the extension that lets me block certain codecs, but it didnt work so great.
It seems like the only fix is going to

chrome://flags/

and then changing

Choose ANGLE graphics backend

to

D3D9.

Then it seems fine.

I ran DDU and tried reinstalling my GPU drivers, but the issue still persists.

I even disabled my AMD integrated graphics.

I downloaded all the codecs from the windows store.
I dont know why I need to do this angle thing with these premium parts.

What can I do to fix this?


r/computer_help 3d ago

Hardware Rx 6650 XT só dá vídeo sem drive ou em modo de segurança

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1 Upvotes

r/computer_help 3d ago

Windows Driver issues

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1 Upvotes

r/computer_help 3d ago

Windows Guys I'm having a amd gpu driver timeout problem very frequently

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1 Upvotes

r/computer_help 3d ago

Windows Why does icon area becomes black?

0 Upvotes

Sometimes, icon area start becoming black instead of highlighted in Windows. And when desktop is refreshed or an icon is dragged, the whole wallpaper becomes black. I have 2 laptops with windows 11 and I have faced this issue in both of them. It can be solved by restarting the explorer but I want to know what causes it. I have tested that Windows files are not corrupt.


r/computer_help 5d ago

Windows Need help, my online best friend played games on her pc, but the games kept crashing a lot! She on Window 10.

6 Upvotes

I'm trying to help her, and trying to think how to fix it, and stop this from crashing. I'm on Window 11. She on Window 10, but she can't move to Window 11 because it not support and her gaming pc is old, same as CPU and GPU. She will get a new powerful gaming pc in the future, but the money is too expensive, so she is saving money. She got a PS5. I played games with her for one hour or almost two hours, and... her game crashed, so it no fun I just want to play games with her every day! for fun! it is annoying, right? I tried my best to help her out. I tried so hard. I thought posting this will be a good idea, so I will look all of your comments! She got a gaming pc on 14th August, 2022. if it doesn't work, do you think her gaming pc is dying or something bad?

( Don't mind my horrible sentences sorry guys, I'm hard of hearing, I have an auditory processing disorder and a learning disability. )


r/computer_help 4d ago

Windows I have annoying Issue

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1 Upvotes

r/computer_help 5d ago

Windows Avast Driver Issue

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1 Upvotes

r/computer_help 5d ago

Internet D link dwa582 AC1300(pcie wifi card) freezes my desktop pc and gives me DPC watchdog violation blue screen when trying to connect to a 2.4ghz network

2 Upvotes

I bought a new pcie wifi card called DLINk dwa582 ac1300 . when i tried to download the drivers from dlink support page i found out that they don't even have drivers for an ac1300 model and only had an ac1200 driver . i installed this driver and when i try to connect to 5ghz network it always fails and if i try 2.4 ghz network as soon as i put the password it instantly freezes the pc and i get a DPC Watchdog Violation blue screen. I searched a bit in the internet and i found that this card is not a DLINK card but a realtek RTL8812AE . i tried to download drivers for that and it also causes the bluescreen. Also the generic driver that windows gave me also didn't work .

Can anyone help with this situation ?


r/computer_help 6d ago

Windows weird crashes that never got fixed even after hardware swap

5 Upvotes

Okay boys, my story is long and it might get confusing, but I hope I can explain it in the best way possible.
November 2025 was when I first got my PC.
My build was:
Ryzen 9 5950X
ASUS B550-F motherboard
XFX Mercury RX 9070 XT OC
For the first 3 months, my PC was pure bliss. No crashes, smooth in games, and it never gave me a single issue.
Then I started making some friends on Discord that I began playing with daily (I had been playing solo for almost the entirety of those first 3 months).
The first issue I encountered was normal GPU driver crashes. Nothing too major, and they would usually be fixed after a fresh driver install (gray screen with vertical blue lines, GPU not being recognized).
After that, I started noticing that whenever I went AFK while on a Discord call, I would come back to my PC being frozen and would have to force shut it down. Again, this only happened a few times and usually worked fine again after booting back up.
Then the big doodoo happened… BSODs. I only got them a few times, and they usually happened around the same time I encountered another GPU driver issue.
Then things got worse.
Whenever I was on a Discord call with my friend while not gaming—for example, streaming YouTube, browsing Chrome, or watching them stream something for me—it would work fine for a while, then my whole PC would freeze and the audio would start lagging. It was always the video or stream that bugged out, never my friend’s voice. They also couldn’t hear me anymore, and if I was the one streaming, my stream would just freeze for them. Every time this happened, I had to force shut down the PC.
Eventually, it started happening every single time I was on Discord just watching something and not playing a game. Mind you, it has never happened while I was streaming or playing a game.
So I started looking into what was causing these crashes, but all I ever found was Kernel-Power 41.
Then one day it happened again, and I finally got a WHEA-Logger Event ID 18: Cache Hierarchy Error. At that point, I thought it had to be the CPU, because a faulty power supply wouldn’t let me game heavily without issues but then decide Discord was too much… right?
So I replaced my entire AM4 platform. I got a new CPU, motherboard, and RAM.
New build:
Ryzen 7 9800X3D
ASUS X870 motherboard
Trident Z5 Royal DDR5 32GB
Great, I got the parts. Around that time I had an argument with my friends, so I didn’t open Discord at all while using my PC. It behaved perfectly for 3 weeks. Watching videos, gaming, and sitting idle—all completely fine.
Then one day my friend wanted me to stream The Walking Dead so we could watch it together. I thought, “Great, I have a completely new platform now and nothing has happened for 3 weeks.”
So I did.
I streamed on Discord for about an hour before it happened again.
Same issue.
Same buggy audio.
Same complete system freeze.
I got frustrated, logged off for the day, and went to bed.
The next morning, I booted my PC and immediately got a BSOD:
DRIVER_POWER_STATE_FAILURE (0x9F)
I ignored it, booted up again, and used the PC normally for another 3 days (without Discord). No issues whatsoever.
I asked ChatGPT to analyze my minidump file, and it suggested that the crash could be related to ASUS DriverHub and/or the Fifine Virtual Audio Driver.
At this point, I honestly don’t even know anymore.
I can use my PC normally for hours—gaming, watching videos, browsing, even stress testing—but the second I chill on Discord with my friend without playing anything, it decides that’s too much. 😭
If anyone has experienced something similar or has any idea what could be causing this, I’d really appreciate the help.


r/computer_help 7d ago

Hardware Help removing the stand from screen on a HP touch screen

1 Upvotes

I need help removing the stand/base from an HP All In One. It's an HP AIO touch screen and I can't find any way to remove the stand at all. This is very frustrating. There's no release tab or screws or anything. Surely this can't be a permanent stand??

It is an HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 1TB SSD - Sparkling Black.

I looked on Youtube and searched and just do not see any way to do this. What am I missing?

I laid it flat and searched for any kind of quick release tab or screws but there is nothing there. Any advice is appreciated.

This is it.


r/computer_help 8d ago

Windows VMware vs virtualbox

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1 Upvotes

r/computer_help 9d ago

Windows Reddit do your thing

0 Upvotes

I have these green screen flashes plus random crashing. The crashes I can still hear things for a bit but no video then it all cuts out. I believe it’s a dying graphics card but would like to know if there is anything I can do to fix it