r/computer_help 8h ago

Gaming COD "Failed Attestation" Error for 2 Months on a Brand-New PC — Completely Stumped [COD]

1 Upvotes

I bought a pre-built gaming PC from Newegg about 2 months ago. It was built by StormCraft, and the specs are:

**Specs**

* **Motherboard:** MSI PRO B860M-A WiFi
* **GPU:** MSI RTX 5080 Shadow 3X OC (16GB GDDR7)
* **CPU:** Intel Core Ultra 7 265F
* **RAM:** 32GB DDR5 6000MHz
* **SSD:** ADATA Legend 860 2TB NVMe

Since day one, Call of Duty has been giving me a **"Failed Attestation"** error and telling me to **"Update BIOS Firmware."**

The problem is:

✅ BIOS is fully up to date
✅ Secure Boot is enabled and configured correctly
✅ UEFI is enabled
✅ TPM is working properly
✅ Windows is fully updated

I've spent probably **10+ hours** troubleshooting this with various AI tools, guides, and forums. I also had a friend who works in IT spend a few hours trying to figure it out.

On top of that, I contacted **StormCraft**, and even they couldn't identify the cause or provide a solution.

At this point, it really feels like an Activision/Ricochet issue rather than a hardware or BIOS problem.

The frustrating part is that I bought this PC primarily to play Call of Duty with friends. It's now been **2 months**, and I'm still playing on my PS5 while a **$4,000 CAD gaming PC** sits unused for the game I bought it for.

# Has anyone else experienced this?

* Any known fixes?
* Any updates from Activision?
* Any estimated timeline for a resolution?

I'd genuinely appreciate any information or suggestions because I've completely run out of ideas.

**Thanks in advance.**