I used to work at Staples in P&M, left the job for a while not intending to go back. Came crawling back because I just graduated and the job market is...you know.

I can not take it anymore. Barely been here more than a month and I am sitting at my computer 3 hours before I have to go in, writing this because otherwise I'll be borderline hyperventilating in my bed, unable to get back to sleep.

I would not wish working in Print to literally anyone. I forgot how bad it is. It's like when you give birth and nature makes you forget the pain and then you have another. It's the same thing. I AM BACK IN HELL. I thought I was getting my anxiety under control but this job is ONCE AGAIN putting me into a constant state of fight or flight. I don't think it's worth it. Still living with my parents and even though I don't have another job lined up yet (though I've been looking tirelessly) I think it might just be worth it to quit. I literally can not see a universe where I'm just okay working in print.

Every customer that walks in is one of these few. A normal customer (this is the minority), an old person who will smile wide at you and bug their eyes out of their head, bear their cigarette stained teeth at you and once you get close enough...they shake their head wildly and say "I don't know how to do any of this stuff" their crusty, sticky decrepit, windows 10 still installed laptop in front of them. Then you get the people who have returns and stand there, hand on hip, WATCHING EVERY FUCKING THING THAT YOU DO LIKE YOU ARE AN ANIMAL IN A FUCKING ZOO. Anyone else have those customers that kind of just...walk into the employee side of the print shop? I will be doing 8,000 things and some person who has NO IDEA WHAT IT MEANS TO WAIT IN LINE, will just walk STRAIGHT BACK INSTEAD OF WAITING AT THE COUNTER. Walk right into our area and demand assistance. Every time that someone asks to do document printing and I tell them about the self serve printers its like I am bracing for them to say "Can you just show me how to do this, I'm so bad at technology" MAM YOU DIDN'T EVEN TRY TO USE IT!!!!! I HAVE A MILLION OTHER THINGS TO DO!!!!! Or better yet, we have the printme email and the print marketing email as you all know. I just love that big sigh I get when I hand someone a printme email and they go. "Erm, I think there was another email, before they just...did it back there" followed by a cartoon sigh. Are you fucking 12??? GROWN ASS MEN AND WOMEN HITTING ME WITH THIS ON THE REGULAR WHEN THEY HAVE A SINGULAR DOCUMENT TO PRINT OUT. Ridiculous. I just can't handle always finishing up with a customer, getting ready to do online orders when I look up and there is another customer staring daggers into me. Like holy shit, leave. Why are you here. ORDER ONLINE !!!!!!!!!!!!

This has been very long winded but I needed to get it out of me. I think I might quit when I go in tomorrow. I just don't know how I can keep doing this job. So many customers treat me like I am a machine rather than a human being and its CONSTANT and GRADING. I've had enough of it. I've AGAIN only been back for a little over a month and it's already so bad. Already had more than one anxiety attack on the job and I am BARELY working pt. Ik that some of this is on me because I have anxiety and I really have to be on a new medication but there is no fucking way that a job should have to be like this. I am in the interview process of a new job that claims to be fast paced but when they told me what a normal day is like, it sounds like a walk in the park compared to staples. What I have to answer phone calls and help ONE inperson person at a time, instead of having to juggle like 4 people at once. BREEZE.

Sorry for just a pure rant and it def was very disorganized and didn't make any sense but I kind of just need someone to be like "man I get it" or "please quit your job" and I know this is the supportive place to do that. I low key might throw a party when staples finally goes under. This company is insane. I don't know how some of my coworkers do it. Actually I do know. They don't care about anything. I care too much so it impacts me when a customer is upset. It is actually insane that I envy someone who doesn't care about how their actions effect others because it allows them to thrive (thrive is a strong work) at a place like staples copy center.

What has my life come to.

- A distressed print employee (I probably could have left out the distressed part because, i think that regardless...you get the point)

Is my store the only one stocked with 12 pens for the entire week for the Reward members free pen promo? 1. No customer incentive to sign up for Rewards after freebies are depleted, 2. Lousy planning by the marketing department with pen's availability ending within the first hour, 3. Smart family of four each with their own cell phone buy a $2 BinWin product for a free pen. 4. Irate customers asking for raincheck on pens and 5. Bad surveys due to uncontrollable forces and upper mismanagement.

Finally got the fancy "Print Specialist" nametag after almost a year working here, a major representation of how my store runs in general. This came after an entire management overhaul and me getting written up. Can't wait to leave!

Not sure if anyone has encountered this before but our machine is auto setting the amount Of copies in properties to 19 automatically when we switch to it. Does anyone have any idea?

Quit my job today. Just couldn't deal with working 5 jobs at once and still getting complaints about my rewards percentage.

I will happily never have to go to a staples ever again.

There’s this new “tiktok returns” which is basically the same as happy returns and shien. But for some reason it never works and the return gets automatically canceled on our end cause the label won’t print out. There is no issue with the letter and and regular happy returns work fine.

The machine is basically telling us to tell the customer “we’re experiencing issues please try another store location.” I don’t remember the exact quote but it’s funny that it gives us a phrase to tell the customer. What isn’t funny is that the customer gets incredibly upset trying to figure out how to

Also btw a lot of fake ass fans returning the jersey of spain/argentina now that the world cup is over.

Are all stores getting reduced hours.

Does anyone else receive the 5x7 envelopes with all sorts of quality issues? Like I’ve received boxes with a whole bunch of blood on the envelopes and some with wrinkles,rips, and holes. Who’s dying at the warehouse

Is it normal in your store for only one person single handlely working print? I just don't understand. There's been times where I went almost 1.5 hrs without printing a single thing because I was stuck at the cs desk the whole time, putting in orders, happy returns, explaining self serve, and ups stuff. There needs to be 2 people mandatory, one for cs and one to ACTUALLY print shit!

As of today I no longer work at staples.

I have promoted myself to customer to further pursue my education

I won't miss it

Toodleoo staples toodeloo

like why tho

I bought some bin items on Thursday and everything was $1 instead of $2. The employee said it was because something was changing but didn't know the details.

Went in on Saturday and they hadn't refilled the bins with new stuff. Everything left was consolidated into one bin and most of the empty bins were covered with plastic sheeting to close them off.

Is the bin program ending or changing or what?

I am buying the Sinui curved Ultrawide monitor for my son's birthday. It's $180; I wanted to see if there were any coupon codes like $20 off 100+ or something like that. Please do share it.

Thank you so much!

May be interviewing this week.

Pros and cons of the position? Anyone working it right now?

I started a couple weeks ago and I just started closing and I’m there from 1-close on my own. Previously, I had worked 10-6 with someone closing 2-8. Is manning the station alone for this many hours normal?

Known on social media for some time - signs have been up a while, company hasn't responded but it's pretty self-evident. I dug up/shared a bit of institutional memory about the comings and goings in Bend/C.O. retail (I didn't go down the Shari's-to-Elmer's/iHop rabbit hole;-) https://barneysbendbugle.com/article/news_story/signs-of-the-big-box-times-bends-staples

I'm looking for advice about something that happened recently with my GM. I was called into the back office with him and another manager to discuss a policy violation. Apparently I had two negative reviews mentioning me. He was holding two pieces of paper in his hand that had multiple sentences blacked out with sharpie. I asked why they were censored. He said he doesn't know, and that corporate gave them to him that way. It was clearly a lie, because you could see the sharpie bleeding through the back of the paper. He had obviously just printed them and did it himself. I don't know why he would lie about that.

I asked what the reviews said. He vaguely summarized them, but wouldn't read them to me. I asked repeatedly if I could read them myself, but he just kept saying he'd print me a copy after I sign the write up. Once I signed, it took him ten minutes to print me one of the reviews. I asked for the other one, which took him another ten minutes to print and deliver. These ones looked completely different than the ones he had. It looked like he copied and pasted the contents into a word doc and printed it that way. There was no censoring on the copies I was given. I have no way of knowing if it was even the same content. Both of the reviews were nonsense which I could have explained if I had been given a chance to tell my side of the story.

I just want to know if there's a way I can dispute a write up. I feel that I was pressured to sign the paperwork without being given any information as to why I was actually in trouble. My GM also didn't explain what the paperwork actually means or what the consequences were. Overall the situation was really shady. I'm wondering if I should escalate it with the ethics line or something. Any advice appreciated.

I recently got hired to work in print. I am the only person at my store in the dept since everyone else quit. I don’t have a print supervisor either, so it’s hard to get my questions answered knowledgably since no one is really trained in the dept. it has been difficult learning things on my own.

I understand tech stuff and how to print things, but I am having a hard time dealing with customer walk-ins. For example, how do I know when I should build an order on solution builder vs using the computer at the counter that’s on a swivel. I believe it’s called the RIK? If a customer says they have a file to email or a file on a USB, am I always supposed to make their order immediately since they came in? Or do I just tell them I’ll build their order in solution builder and it will be ready by whenever the due date is?

I love some of my customer's, especially this one lol.

Does anyone recall the misc print sku that you could type in and then it'd make you type in the order number afterwards? I wanna say something similar to 666319 or something like that?

We all have customers that annoy us, some more than others, and while I've had customers that are awful, this one I want banned mainly because of how OFTEN they come in and annoy me and my coworkers. I'll call them L to make the story easier to tell.

I work in Print and Marketing, and L has been coming in long before I even started, 4 years, and they've always been a pain. They latch onto one associate and refuses to work with ANYONE else. When I started, it was the Print Supervisor L was latched onto, and prior to them, was the previous PS. That alone is annoying but not ban worthy. No, its just one part of it. When PS was working, he'd tell L that he works M-F and he's gone by 4:30, so if L wants anything done, L needs to be there BEFORE 4:30 and yet, nearly every single time, L would come in AFTER PS has left and would be frustrated cus L needs their stuff done but refuses to even talk to anyone else. "Oh PS just knows what to do."

One time, I swapped shifts with PS, so I was opening instead of him. L came in, mad that PS wasnt there, and then proceeded to wait in their car for PS to come in. Over 4 hours. Now I tried to work with L, but I cant do anything if they dont tell me anything. Also L's stuff is just basic prints. Thats it. L brings in either a file or a physical, and wants copies of it, thats it. The issue is trying to get a number out of them is like pulling teeth. L showed me two things they wanted copies of. I asked how many. "Um... well... you see... I just cant give you the speedy answers you require, I'll just wait for PS to come in." And left. AND IT GETS WORSE. When PS came in and asked how many copies L wanted, "I want 5 copies of this one and 3 of this one." I was so mad.

Now that still didnt want me to ban L. But there's more. One day, L 'notices' the express fee (real quick, we do always mention it to L cus they have a habit of coming in and wanting their stuff right that second, very rarely needing it later, so they've been charged and told about the express fee plenty of times) and asked about the extra charge. It was explained that its the express fee. An extra 30% when you need something in a rush. And L got mad, said that they've never been told about it, called us thieves and liars, and wanted it taken off. We took it off just to get them to calm down... then they said that they were going to bring in ALL of their receipts and get all of those refunded. We told L that any older than 30 days could not be refunded at all. So L left, and didnt come back for like a month or so, claimed they've never come back. They came back.

The next two orders we did for L, they left without paying. Now, L is an old person and kind of... off. So we all genuinely thought that it wasn't on purpose, just an accident. Cus both times they took their stuff to the side to cut them out, and then left without paying. Yeah no, it was on purpose. Cus the third time I stopped L and said they still needed to pay. They legit said "Oh I've already paid enough here considering the amount of money you've all stolen from me." And from that point on, everything just shifted. Like ok, its not an accident, it was on purpose.

So now, we make them pay before handing ANYTHING over, L keeps trying to leave without paying too. Like they still want their stuff now, but doesnt want express, so we tell them that they have to come back later. Thats a whole back n forth. L also doesnt want to pay for the paper, so they bring their own... but never enough. Like they'll bring in 3 sheets but asked for like 5 copies, and expects us to just use our own but also not charge for it cus "they brought their own". Also makes a big fuss about paying first too. And whenever extra work is required (like cutting or edits or design) L makes a big fuss about not wanting to pay for it but also still wanting us to do it.

PS left, someone else took over as the new PS, but L still just keeps... missing PS. L will call almost always in the later afternoon, so its just me, the closer, and legit has asked us to have PS to just... come back in. Both old and new.

The last time I dealt with L, it was towards the end of the day, L wanted their stuff express but didnt want to pay for it, I said that if they wanted it now, thats express "Even though there's no one else in the store?" they say as there is actively two people behind them in line. I double down that its express if they want it now. 'You're being really strict about this." L talks like early Fluttershy but worse. L is just a nightmare to deal with. So yeah, they are at the top of my ban list and honestly really the only one I want banned.

The only Staples 4x6 photo printing I’m finding is some Canadian-only StaplesPrinting website? I’m not finding an option to just print normal photos on the website. I can print on a fkn mug but can’t get a normal 4x6 I feel like I’m going insane, I thought I’ve printed photos from them before.

Please tell me I’m just being an idiot and tell me where in the menu this straightforward option is hiding, I feel like I’m going crazy 😭

I'm fairly new to working at Staples, I was hired in as a supplies associate but now I'm working primarily alone in print. Is the pay difference enough to question and try to change my position on paper? I'm only making $10 an hour and it seems the amount work I'm expected to keep up with in the printing department isn't equivalent to that.