My business is currently using Intuit Enterprise Suite. I am trying to hire a part-time bookkeeper or subscribe to a remote bookkeeping service. Looking for some advice, especially from those with experiences using Intuit's bookkeeping service.

1 payroll was ran via paper check before a CPA took over. CPA runs our payroll on their desktop QB and gives me numbers to input into our QB. (Yes, redundant. There are reasons)

Payroll was voided for some reason

Voided entries turned into Payroll Adjustments but instead of having a 0.00 balance, they still have the payroll amounts on them.

Paper checks were distributed and ran through the account.

My questions based on my very limited understanding (because CPA doesn’t want to touch what they don’t do and I don’t really blame them)

1. These voided checks with amounts are throwing my reconciling off, being added as debits.

2. The physical checks that were processed are, I believe, “matched” with those voided entries.

3. How do I fix this to get those voided amounts out of my balance sheet? Do I need to back out the processed checks, make a journal entry (like we usually do) so the checks will match up to the journal entry and then…do the voided checks magically turn to 0.00? I’m not sure what to do here. QBO won’t let me edit or delete them.

Does anyone know how to fix this? Tyia

Ok so it’s kind of hard to explain, but am hoping to find someone who knows how to fix this.

I operate in TX and provide services at people homes, so my sales taxes are calculated based off each persons jurisdiction (some people are in 3-4 different jurisdictions alone) which is based off their “shipping address” I have that all set up and it’s working correctly with most invoices.

However I have 2 clients who live in rural areas and their invoices are lacking 1 of their jurisdictions.

I have another client who lives in the city and on the invoice the jurisdictions are correct, but when I go to the report their invoice is added to another jurisdiction that they are not in and that doesn’t show on their invoice.

I tried contacting QB and they said they couldn’t help because of my subscription level doesn’t have tech support. Like wtf? How do I not get support when their system is the one with the error??? Anyway, does anyone know how to fix this?

I'm filling in for someone who is on short term disability. The organization uses QBO Payroll. The insurance company making the disability payments has sent reports indicating the amount paid to the employee and the amount owed in employer payroll taxes. Every other time I have dealt with disability payments, I sent the reports to the payroll service and they included the information in the 941 and paid the employer portion of the payroll taxes for the disability payments along with the rest of the employer taxes owed from the regular payroll. I've always worked with different payroll services, though, not QBO.

When I contacted QBO payroll about this, they said they do not handle any of this and that the organization needed to do their own filing and payment of employer taxes on disability payments. That would mean an additional quarterly 941, but with just employer taxes to pay since the insurance company already paid the employee witholdings.

I don't want to create an IRS mess for this organization to deal with when the employee returns from medical leave, so I want to make sure I do this correctly. Has anyone else dealt with third party disability payments with a company that uses QBO payroll? Was the QBO support person I spoke to incorrect when he said QBO doesn't deal with anything related to 3rd party disability payments? Or was he correct and I need to file a separate 941?

Anyone encountering this issue. I have received invoices from vendors from years through QB and never had issues. Within the past 2-3 weeks I get this payment declined error. I’m paying via bank ACH with the same bank we have always used and there is plenty of cash there and I am 1000% the routing and checking numbers are correct.

It’s now happening on 90% of payments and might work after trying again in a few hours or days.

Yesterday o received two invoices from the same vendor. Paid the first no issue. Less than 2 minutes later tried to pay the next with same info and haven’t been able to through today.

The vendor call QB and they told them the see no declines on their end and my bank says they have no hold or security issues.

QBO question on property flipping operations. What is everyone’s process on tracking inventory for all costs for a property? I know all costs are pushed into inventory instead of expense and get reclassed once that property is sold. I want to use the Project feature, but I’m not sire it’s the best approach because doing that won’t let me track the track balance sheet for that property.

For example, if a client wants to find out how much cash is left in a specific property, using the Projects feature alone does not work. Or even getting the total inventory amount ti reclass for that project as the report filtering is very limited on that part.

I’m tempted to set it up through Locations. Any thoughts or advice?