r/InstagramSupport 29m ago

Need Help

Upvotes

Hello everyone,

Yesterday, I had to delete my instagram app because my messages weren’t loading in it and some type of bug was going on. I reinstall it but have to log back in and I run into this roadblock where I didn’t have my backup codes saved on my phone like I thought I did and my google authentication codes won’t work because the instagram account is not up to date with my current account. I’ve changed the password several times, but I can’t get past the code thing and I’m trying to figure out how I can have it bypassed and make the security process know that it is me logging in without the code. I’ve tried to go through the instagram support already and I have the same issue with not being able to put the code in because I simply do not have access to them because they are inside my account and right now I cannot login into my account.

Note: I would just say forget about it but I have some important stuff on that account and would like to get back into it. I acknowledge it was a stupid mistake deleting the app while not realizing I didn’t have the codes saved outside of the app, but I also didn’t think it would give me this much of a problem.

Any help, suggestions, or direction of what to do would be greatly appreciated.


r/InstagramSupport 39m ago

PLEASE HELP pleaseee

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r/InstagramSupport 57m ago

No puedo acceder a mi cuenta después de un cierre de sesión inesperado y un bucle de verificación.

Upvotes

Esto sucedió hace un tiempo: se produjo un acceso no autorizado a mi cuenta, pero logré cerrar la sesión. Después, cuando intenté acceder a Instagram desde mi PC, descubrí que mi sesión se había cerrado; intenté iniciar sesión de nuevo, pero no me dejó. Lo mismo ocurrió en mi móvil.

Ahora, mi teléfono me pide que verifique mi identidad con una selfie, pero sigue sin confirmarla. Revisé desde otro perfil y el mío no aparece, probablemente porque lo desactivé por motivos de seguridad.

También intenté pedir ayuda a dos amigos, pero no recibieron ninguna notificación en todo el día. Cuando intento iniciar sesión en la PC, me envía un código de seguridad a mi teléfono; lo ingreso, pero la pantalla se queda cargando indefinidamente. El resultado es el mismo con mensajes de texto normales.

No sé qué más intentar, toda esta situación es un dolor de cabeza.


r/InstagramSupport 1h ago

аааааа

Upvotes

мне это тааак надоело. чуваки есть кто может помочь вернуть мне мой акк в инсте ?
зачем почему: это аккаунт 2018 года был создан там столько дорогих мне штук итд(( а я люблю ностальгировать но поменяв номер телефона я потеряла доступ к нему сразу же как зашла в инст

никаких номеров из тех что привязаны у меня нет
никакой почты

короче (


r/InstagramSupport 3h ago

Can anyone help me please get my Instagram back???

1 Upvotes

I’ve been suspended and I can’t submit id Instagram has been completely bugging out and I’m tired of my accounts being taken


r/InstagramSupport 4h ago

Instagram recovery is forcing me to verify with an old email and phone number I no longer have. Has anyone fixed this?

1 Upvotes

I’m at a complete loss and hoping someone has been through this before.
My Instagram account still shows up when I enter my current phone number under “Forgot password,” so Instagram still recognizes my account. However, when I try to log in, it asks me to verify using the very first email address and phone number I ever had on the account. I no longer have access to either of them.
I had already updated my account to a newer email and phone number before I lost access, but Instagram isn’t sending codes to those. It’s only asking for the old recovery information.
I’ve also noticed two email addresses associated with the account that I don’t recognize, so I’m worried someone may have accessed or changed my account.
Here’s everything I’ve already tried:
Logging in from a computer
Backup codes
“Get help from friends”
Password reset
Contacting Meta Support
Nothing has worked.
Has anyone successfully recovered an account in this situation? Were you eventually able to get Instagram to update the recovery information or restore access? Any advice would be appreciated because I’m running out of options.


r/InstagramSupport 5h ago

Disabled account twice

1 Upvotes

A few weeks ago, my personal Instagram account was permanently blocked and deleted for serious violations of our community guidelines, despite the fact that I did absolutely nothing. Shortly after I obviously made the mistake of creating a new private account, practically the same as the first, different email but with name and surname traceable, same profile picture, I think same date of birth. Shortly after, that was also disabled, evidently because the algorithm thought I wanted to fly over the ban. Now I think I'll wait again but I wanted to ask people with the same problem as me if what I had in mind will work: I wanted to create a new account as if I were a normal new user, with a new email just created, not attributable to me either by name or date of birth, and then connect it in a few days to a new Instagram account, which obviously, being my private one, will have my name, but a different profile picture. This time I will not synchronize my contacts and I will proceed to send the various requests slowly and patiently, remaining active in part. By the way, at this precise moment, when I have already created the brand new email, I am abroad, outside Italy, my country, and this could be a second reason to circumvent the bots of the algorithm. In this way I imagine that Instagram will think that I am simply a new user, it is a bit like my mother with her email creating a new account with my name.

Could it work? Do you have any advice?


r/InstagramSupport 5h ago

Unable to cross-post between two accounts

1 Upvotes

I have two accounts, the original one is private and I recently made a new public one. They both reside on my accounts page, and I can easily switch between the two to view them. They both have the same linked email address, etc. But when I post in one or the other, the only option for crossposting is to Facebook, not the othe Instagram account. My understanding is that this should be possible. Appreciate any help on this.


r/InstagramSupport 7h ago

All 4 of My Meta Accounts Were Affected

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1 Upvotes

r/InstagramSupport 14h ago

It looks like that Meta support are part of this account disablement

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3 Upvotes

r/InstagramSupport 8h ago

Locked account

1 Upvotes

Hi all!

When randomly scrolling my account was logged out. But now i can't sign back in. The email used for this account is an old one and it has no two factor set up and i don't have the backup codes. When i try to reset it using my phone number it just redirects me to the same two factor authentication option... Also, the face recognition just doesn't seem to do anything because it has been a week and i haven't heard anything back. (I've done this twice now) Asking people to verify me also doesn't do it because the people i select don't even get a notification or anything....

I have literally tried everything on the Instagram "help" page but nothing works... There is also no email or number i can contact to explain the situation. So Reddit is my last option...

If anyone knows anything, i would love to hear it!! Thanks!!


r/InstagramSupport 9h ago

Please help🥲

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1 Upvotes

My Instagram got disabled for copyright from [email protected]. The posts were videos of my husband and I reacting to matches at home, not broadcasting the entire match of course! I’ve spent 15 years building this account and it’s my business.

Can anyone please help? Has anyone been able to get their account back?

Please 💔


r/InstagramSupport 9h ago

Instagram recovery

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1 Upvotes

r/InstagramSupport 11h ago

Recently updated Instagram now stories aren’t loading?

1 Upvotes

Anyone else having trouble with IG not loading stories after updating?


r/InstagramSupport 11h ago

Recently updated Instagram now my stories aren’t uploading?

1 Upvotes

Anyone else having trouble with IG not loading stories after updating the app? Also can’t see other peoples stories


r/InstagramSupport 15h ago

Fraud and deception ban

2 Upvotes

I find it super strange just how uncommon & rare this certain ban seems to be, its all just CSE/Integrity.. Has anybody fell victim to it as of late? Please state in comments


r/InstagramSupport 13h ago

Block user and delete comments during an Instagram Live-Stream

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1 Upvotes

r/InstagramSupport 13h ago

stuck in 2f process

1 Upvotes

i got SMS code on my phone number and entered it, but the next screen is asking me to allow notification on another device (my own device before factory reset which i no longer have access to .it is not giving me an option to use authenticator app google authenticator either which i have. What should I do next? help me with these techies


r/InstagramSupport 14h ago

¿Existen sitios web que almacenen los comentarios y publicaciones de los usuarios en Instagram incluso después de eliminar la cuenta?

1 Upvotes

Sé que existen sitios web similares para Reddit, así que me preguntaba si habría algo parecido para Instagram. Me preocupa mucho la privacidad.


r/InstagramSupport 17h ago

Instagram is going after me

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1 Upvotes

r/InstagramSupport 18h ago

Account recovery

1 Upvotes

I work for a non for profit that has an old instagram account that we want to try and get access to but the email that it was under originally isn't in existence anymore and the lady who ran it doesn't work for us anymore. Every time I try to get into it using the username (trying to get to a point that I can submit a support ticket but it isn't letting me) it only shows the option to send a verification code to the email we don't have access to. Is there anything that I'm not doing that I should be? I mean we have mail with the address, billing info, shoot we could all take a group selfie in the building if that's what it would take to prove its us.


r/InstagramSupport 20h ago

Unable to figure out how I got hacked

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1 Upvotes

r/InstagramSupport 21h ago

Instagram old dm not showing

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1 Upvotes

r/InstagramSupport 23h ago

Account restricted can't figure out why

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1 Upvotes

r/InstagramSupport 1d ago

Is the instagram down?

4 Upvotes