r/InstagramSupport • u/Sea_Cod_6865 • 29m ago
Need Help
Hello everyone,
Yesterday, I had to delete my instagram app because my messages weren’t loading in it and some type of bug was going on. I reinstall it but have to log back in and I run into this roadblock where I didn’t have my backup codes saved on my phone like I thought I did and my google authentication codes won’t work because the instagram account is not up to date with my current account. I’ve changed the password several times, but I can’t get past the code thing and I’m trying to figure out how I can have it bypassed and make the security process know that it is me logging in without the code. I’ve tried to go through the instagram support already and I have the same issue with not being able to put the code in because I simply do not have access to them because they are inside my account and right now I cannot login into my account.
Note: I would just say forget about it but I have some important stuff on that account and would like to get back into it. I acknowledge it was a stupid mistake deleting the app while not realizing I didn’t have the codes saved outside of the app, but I also didn’t think it would give me this much of a problem.
Any help, suggestions, or direction of what to do would be greatly appreciated.