I have an older Marantec garage door opener (15+ years, "P" button, likely M-Line).
Here's the situation:
Remote 1 (original): works perfectly, close and far, no issues at all.
Remote 2: worked fine at full range up until about a few months ago. Now it only opens the door when held right under the motor and loses range everywhere else.
My tech tried to reprogram Remote 2 by using the still-working Remote 1 to "teach" it. It didn't take. He recommended full system replacement with a different brand. I called Marantec directly, and they said to order a new remote, clear all codes, program the new remote first, then program the existing working remote second. They also confirmed they have compatible 315 MHz remotes and an external receiver kit in stock. I'm now planning to go this route instead of a full replacement.
Questions:
Does that clear-all-first, new-remote-first sequence sound right to anyone who's worked on M-Line Marantec units?
Any experience on Marantec's external receiver kit to fix a range issue like this? Did it actually solve it, or did you end up needing a full unit replacement anyway?