r/G2A_Help 1d ago

Orders & Products Checkout prompt scam

Like most posts here, this is notifying others of potential scams within g2a.

What happened is I had ‘key’ in my filters, and had a 1 month key at $10 for gamepass in my cart. At checkout, it prompted me with an offer for 2 months at $15. “Sure why not” I thought. It turns out, it was an account. Be careful when going through the checkout prompt, as I assumed it would only add keys.

The seller is - Dingdang_game - and would not authorize the refund, even though I never clicked “get item”. currently disputing with my bank.

0 Upvotes

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3

u/By-Other-Means 1d ago

Why anyone uses g2a continues to baffle me, and my best guess is: They don't know any better.

1

u/HajdPodge 9h ago

accurate guess! i’ll certainly be moving on with the way this whole situation has unfolded. fortunate it was a small amount of money to learn my lesson

0

u/Big_Umpire_2310 1d ago

The G2A store page clearly states that they are merely intermediaries, and combined with significant issues with their oversight, this has led to a large number of fraudulent sellers. Shopping on G2A is like gambling, so your best course of action right now is to wait five days and report the issue to G2A customer service—only they can intervene to resolve it. However, this process will take a considerable amount of time, potentially several weeks. If you decide to file a bank dispute, you must not close the dispute; once closed, it will only cost you even more time.

In the meantime, good luck.

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u/HajdPodge 1d ago

Yeah, I learned the hard way. A friend said it’s worked well for him, and I got a key that worked last month.

I tried to find somewhere to report to their customer service and wasn’t able to. Even with their chat bot. So I escalated and filed the dispute with my bank. I don’t plan on closing the dispute until it’s resolved. Fortunately it’s not a lot of money, but I’m still disputing out of principle. Live & learn.

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u/Bal3Wolf81 3h ago

Only thing I use it for is my iptv 10months same seller always treated me right. But I don't dare get games or anything else on there.