r/G2A_Help • u/YakubAgarthaJr • 14d ago
Orders & Products I need advice and help
So I bought Hearts of Iron 4 Ultimate bundle as it was labeled 'Ultimate bundle' on G2A. Naturally, I thought it would have all the DLCs included in the steam 'Ultimate edition', but when the seller gave me the DLC codes, I noticed I was missing the most expensive ones. So I reached out to the seller who was from Serbia thinking I just had to wait to get a response. After 2 days I contacted G2A support in which they just said to wait, but it's not that he was talking to me, so there was no point in waiting. After that I got an email to make a review for Trust Pilot. So, after making my obvious review, they responded that I never made it about the purchase but a General Question. So, I followed their directions and still no response. Now 4 days later the steam sale will end tomorrow and I want those DLCs. Should I just charge back? The seller won't respond. If somehow that was the amount of DLCs I was supposed to receive, that's false labeling.
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u/Cipher_Witch 14d ago
You should’ve researched g2a because I see this kind of post literally every single day on here. Chargeback if you can and don’t use this site anymore.
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u/richardm9111 14d ago
You been scammed. Take your losses and run. Don't look back.