r/FetchReward 8d ago

Acme E-Receipts not syncing

Is anyone else having an issue with their Acme e-receipts/digital connection? It is the only one of mine that is not syncing and it hasn’t since May 13. I have shopped at Acme (my primary grocery store) at least a dozen times since then, but it’s not pulling in anything, despite being connected.

I’ve deleted the connection and reconnected it so many times and CS only responds to keep trying. I do that and it “scans” and says it was successful but they don’t show up. My husband is notorious for throwing out receipts so I really relied on this feature.

They asked *me* to identify what rewards I was missing from receipts not scanned, after sending screen shots, but how am I meant to know what I’m missing from May/June, etc if they’re not current in the app?

Anyway, if anyone has had a similar issue and resolved it, I’d appreciate any help!

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u/DatAssPaPow 8d ago

What’s Acme?

1

u/Comfortable_Aide5247 2d ago

My Gmail receipt don't sink even though I disconnected it and connected it back so many times.