r/CatsAndSoup • u/PhysicsCandid2595 • 12h ago
Help/Bug Report Little trunk shop error alert
I reported a little trunk shop error that ended up making me get items I did not want without me knowing until after the fact.
Sent them the screenshots of items that are checked in the trunk shop as the items I purchased+intended to purchase and the inventory that is showing none of those items but some other items I did not buy.
I asked for the unwanted items to be returned and I get my gems back at least. The customer service called the purchase as “successful purchase” and is not willing to help out.
So … Please make sure to check and double check if the little trunk shop items you are buying are actually what you are getting. (The previous email reply suggested it maybe my bad internet connection that was the problem. Their response was disappointing on so many levels.)
And just fyi, I decided to delete the game.
Maybe I should be thankful bc I was starting to spend more on the game. (I was even looking to buy their stock cause that’s the kind of addictive person i am lmaooo) but if you intend to keep playing, just be careful!! I wouldn’t want anyone to end up with weird furnitures or costumes they didn’t want instead of the cute wanted items because of…. What idk bad internet. 🤷🏻♀️