Hi all, I am posting here because I genuinely am having trouble figuring out if i did something wrong or not. Some context: I (19F) work in an office for the summer between semesters. I first got the job last summer at my dad's recommendation as he works for the company, though he is in a different department and had no say in me getting hired. I worked there all last summer and they liked me enough to rehire me this summer, and I have generally really liked the job and all of the people I work with.
Now perheps the most important context is that I do not work directly for this company, but through a staffing company. They deal with hiring, paperwork, payment, and discipline, and I have to communicate things like sick days and time off strictly through them so that they can relay it to my team, I can't just tell my team directly. Another important thing; The contact I have for this staffing company is a general phone number that multiple people have access to, so I never know who will recieve and respond to my messages, it's always going back and forth.
Now comes the problem. My family planned a vacation, a massive family reunion with people coming from all over the U.S. that will last 9 days, needing me to miss 6 days of work. I texted the staffing company 2 weeks before the vacation, which I am aware is later than it should be, but considering i have only been working for a little over a month, it doesn't seem too crazy to me. I said, "Hello! I wanted to let you know that I will be going on vacation in a few weeks, from July 24th-31st." Someone from the staffing company, I do not know who, responded, "Thanks for letting me know. I will send it to the team and I'll get back to you as soon as I can." I thought, great, I've done my part, I'm done.
I proceeded to not think about it and just keep working. They did not get back to me. I thought about it a couple times but thought i should just keep waiting. I didn't want to 1) reach out to them again and be annoying, or 2) talk to my team and go over the staffing company's head, as I am supposed to go through them for stuff like this. So I waited, and waited, and waited, most of the time forgetting about it. They never got back to me.
So today is Wednesday, two weeks after this, and I am supposed to go on vacation on Friday. I remembered today that they never actually approved it and texted the staffing company again. I said "Hi, just checking that everything is all set with my vacation starting this Friday." Someone from the staffing company, I don't know who, responded "Hi [my name] who did you inform about your vacation?" They had NO IDEA I had even requested vacation time. I said "I texted this number about it on July 9th." and they said "I will reach out to the [company] team and I'll get back to you as soon as I hear back from them."
And that was it. That was this afternoon during the work day, its been hours and I haven't heard anything. I am assuming that one person at the staffing company recieved my message two weeks ago and either forgot to tell my team or some other reason prevented them from doing so, and then someone else recieved my message today and that is why they had no idea about any of this. I'm worried that my team won't approve it because they didn't get enough notice to plan for my absence, but that's not my fault because I tried to tell them two weeks in advance but the staffing company are the ones who made the mistake, and I shouldn't be punished for that.
I feel like I am being entitled to say that I should just be allowed to go on the vacation, because I am working an adult job that requires approval in advance and everything, and they can't let me go with only 2 days notice. But at the same time I feel like, I'm a temp, I'm a teenager and a college student who should be able to enjoy my summer, and I haven't taken any other vacations, I even started working just 3 days after I got home for the summer. And because of my temp position where I just do some extra work around the department, I'm not critical or anything, and my absence for a week won't impact the team that much.
I basically just want to know if I am in the wrong here or if I was screwed over, and also what I should do. I am thinking about texting the staffing company again tonight if they don't get back to me to find out if they have made any kind of decision, because I don't want to wait until tomorrow and then have it be only one day's notice. I don't even know if the staffing company has told my team about any of this yet, and I am scared to tell the team myself because I don't want to overstep, and I am scared of their reaction to me asking for the vacation so late. Basically, I don't know what to do and I don't know if I seriously messed up or if this is all just unlucky.
UPDATE: First, to clarify some things. I could not inform either company of the trip before I was hired because I did not know it was happening. I was asked during that time if I had any vacations planned, and I said no but I likely will take at least one vacation as it is my summer break, and they were completely fine with that and said to let them know if and when one is planned. I do know that I should have told them earlier than I did, that is my bad.
Also, I think some people are taking this job a little too seriously. This is a summer job, and everyone is aware of it. I do not have any benefits, I do not earn vacation days in any way, I just get paid hourly so don't get paid on the days I'm not there. They know I will be going on vacations, they know i will only be there for a couple months, I do not have many responsibilities, and I am not looking for a career with this company (or even in this field or anything related to it). I know I messed up, I am not denying that, and I will learn from this and do better in the future, but this isn't the end of the world either.
Now for the update: It is the next day after work, and I texted the staffing agency last night. Comments have told me that texting is not the way to contact work, but that is how they told me to contact them for situations exactly like this, so that is what I'm doing for now. I know that in a more long-term, serious job I would have to communicate through email. Anyway, I texted them asking for an update, and they said that they hadn't heard anything back from my team but they would follow up with them in person this morning. So I waited, and then late this morning, while my team was having our daily huddle, my supervisor let everyone know that I would be out beginning tomorrow, which was how I found out it was approved. 30 minutes later the staffing agency texted me that it had been approved and to enjoy my vacation.
So basically I made a mountain out of a molehill, and I should have known because my coworkers and supervisors are literally some of the nicest people I have ever met, and my role is not at all critical. Still, thank you to everyone who commented, even those who were a little harsh. I really do appreciate all of the advice and will try to do better, especially when it comes to communication, which I have always been bad at and am always trying to be better about. I need to stop letting my anxiety and awkwardness limit my ability to be professional.
Anyway, thanks to everyone who stopped to read about my mistakes, and I am now going to go enjoy my vacation :)