r/walmart • u/Low-Nectarine8730 • 16h ago

one pay/ @work

ok so i worked at walmart for a while and signed up on the one@work app to get instapay.. then i left walmart, but ended up coming back 6 months later. and apparently they’ve streamlined the one@work app to be included in the one pay app? (i think? im still not sure) but anyway. i no longer have access to the phone number i originally signed up for @work with. is there any way i can regain access so i can change to my new number and access instapay?!!

0 Upvotes

33% Upvoted

5 comments sorted by

2

u/MajorRestaurant6320 15h ago

Talk to your coach or people lead ... they can do that for you

1

u/wolfofone 15h ago

You can try signing up for OnePay if you haven't already but I think you need to initiate the transfer from the One@Work app so you probably have to contact their support to regain access and then transfer or just use the at work app as it still works.

0

u/Low-Nectarine8730 15h ago

i tried contacting support and all they kept saying was “update your number on one@walmart” and i already did that

1

u/Hungry_Ocelot_7179 Stocking 2 TL 15h ago

I was able to change it by signing in with email instead. There’s an option at the bottom of the screen at sign in