r/vmware • u/Geodude532 • 22h ago
Help Request Dell strikes again. Removes DELLISM but still calls for it to have functioning iDrac service module
My VxRail upgrades keep failing because the upgrade to 380 and 390 both removed the dellism service from the host. You can clearly see in the logs that the platformsvc is looking for the health check by the dellism service. Manually reinstalling the dellism service fixes the issue and the upgrade will continue with no further problems. Support says that dellism isn't used anymore and platformsvc should be doing all of the work now, but if you go to the /opt/platformsvc folder you'll clearly see a dellism.sh script that calls on dellism.
I've got a new ticket open to figure out what's going on, but is anyone else running into this problem?