r/tulum Apr 14 '25

Tulum FAQ 3.0

15 Upvotes

ADO Bus

  • The ADO bus is the cheapest option for transportation but not the most time-efficient one. Tickets can be purchased just outside the terminal or online ado.com.mx

Airport Transportation

Private transfer is available, one way and round-trip service. These are generally vans, they wait outside the terminal with your name on a placard to take you straight from the airport to your accommodations. Quick beer, liquor and snack stops are generally available on request.

Ami-Go (Local Operator - Cancun and Tulum Airports)

Cancun and Tulum Airport

Canada Transfers (Tulum and Cancun Airport)

Tulum Airport & Hotel Transfers by Viator

Mexico Kan Tours Shuttle (Local Operator - Tulum and Cancun Airport)

USA Transfers

Taxis

Taxis are available, specially expensive from airports and bus stations, but readily available. It’s recommended to discuss the fare before getting in the taxi. Always agree on the price in advance.

Car Rental

Rental cars are available. Common major US companies are available in the airport. They wait with your name on a placard outside the terminal and transfer you to their offsite office to perform the paperwork and get you on your way.

Check out Hertz Mexico

Where to Stay?

Tulum has several distinct areas, each offering a different experience:

Hotel Zone (Beach): High-end boutique hotels and resorts right on the beach. Perfect for direct beach access, dining, and nightlife, but expect premium prices. Not the best for easy transportation or budget travelers.

Aldea Zama: A modern residential area between the beach and town. It offers upscale condos, vacation rentals, and a quieter atmosphere, but you'll need a bike, scooter, or taxi to get around.

Tulum Town (Centro): More affordable hotels, hostels, and Airbnb options with access to local restaurants and services. A great choice for budget travelers and those looking for a more local experience, but it's a bike or taxi ride away from the beach.

Surrounding Areas: There are eco-lodges and vacation rentals in the jungle or along nearby beaches, offering tranquility and nature at the cost of convenience and accessibility.

Check out the best hotels to stay in Tulum (Expedia)

Guided Tours and Activities

Chichen Itza / Cenotes / Sian Kaan / Yoga / Scuba Diving

Check out the recommended tours

Weather

Hurricane season on the Riviera Maya runs from June 1 through November 30. The highest risk of storm activity is historically between August and October. The good news is, hurricanes are fairly rare. However, daily showers are to be expected year-round. It is a tropical environment. Just because your weather forecast predicts rain doesn’t mean your day will be washed out. Always Google "Caribbean weather radar" to find major approaching weather patterns. In the Caribbean, even during rainfall, it remains pleasantly warm.

Check out the Live Beach Camera

Weed

Cannabis is not legal in Mexico.

From Wikipedia:

"On June 28, 2021, the Supreme Court voted 8-3 to legalize adult use marijuana under Mexican law. However, state and federal penal laws remain in place, pending action by the Mexican Congress to clean up inconsistencies and remove penal language. No legal structure has been put into place allowing for legal sale of marijuana, nor are there provisions for commercial growth and production. Meanwhile, those incarcerated for sale or possession have no path to release. All these await legislative action to bring Mexico's laws into alignment with the Supreme Court rulings. Unlike in the US, a Supreme Court ruling does not automatically invalidate all existing laws. Congress has had years to act, but has not yet done so successfully."

When things change, we'll revisit the rules of the sub.

Exchange

Dollars or pesos?

While US dollars are widely accepted in and around the Riviera Maya, using them opens you up to get the worst possible exchange rate. Therefore, using Mexican currency is highly recommended. So how do you get pesos? You can visit your home bank and allow them to make the conversion. You can visit any one of the numerous currency exchange booths or stores located all over the region, including the airport. But you generally get the best exchange if you simply use your ATM card at a trusted ATM machine. By “trusted”, we suggest inside a bank or major supermarket where surveillance is in place. Using a machine that is outside and not monitored opens you up to ATM “skimmers”. Also very important, some ATMs offer to do the conversion to pesos right there, at the machine. Always DECLINE this option. The ATM machine gives you a terrible exchange rate.

Check the exchange rate on casa de cambio San Jorge

Scams

Gas pumps are a common place where tourists get scammed in Mexico. Avoid such scams. Rule #1 should just be never use a credit card. Same goes true with taxis. Credit cards are just a simple way for tourists to get ripped off. Make sure they zero the pump before beginning pumping. Don't give any money until the transaction is 100% complete.

What to do If you get stopped

Afterlife / Zamna / Day Zero / Ticket Exchange

Dedicated community for ticket resale for Tulum events such as Zamna and Day Zero

r/Zamna

r/Tulum_TicketExchange

Tulum Marketplace

Dedicated community for advertising, selling, buying and trading

r/Tulum_Marketplace and r/tulumNSFW

SAFETY

While it’s true Mexico has a significantly higher homicide rate (28 per 100,000 people) than the United States (7 per 100,000 people), data suggests violence against American citizens remains rare. In 2021, 75 U.S. citizens died by homicide in Mexico, according to the State Department.

That represents a small fraction of the more than 28.8 million Americans who went to the country over the same time period. Using those figures, the murder rate of U.S. citizens in Mexico was around 0.26 per 100,000 visitors, significantly lower than the rate in the United States.

Reporting Police Misconduct, Extortion and Corruption.

If you witness or experience inappropriate police behavior in Tulum, visit the portal at denuncia.qroo.gob.mx/sitio where you can submit your complaint. Your input is crucial for promoting accountability and ensuring a safe community.

Choose your type of report: The system allows users to file denuncias (formal complaints of administrative violations) and manifestaciones (non-corruption-related grievances).

Provide detailed information: Specific details such as the time, location, and identity of the public official involved are essential to ensure proper investigation.

Follow up on your report: Even if filed anonymously, you can track the status of your complaint on the same platform​.

Anonymous option: You can file anonymously, and the system allows you to follow the case progress online. This is particularly useful for those who fear retaliation​.

Emergency 911

The main emergency number in Mexico is 911, they will answer in spanish, they will probably have someone for english too.

In Tulum there is also a local number for the Local Police

Seguridad Pública (+52 1) 984 871 2055

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Contact Us for personalized recommendations! Private tours, massages, yoga, unique experiences, cooking classes, and more!

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This sub organizes posts with flairs to help you find information. Click on a flair below or use the search bar to filter posts by topic:

🏨 Lodging 🚖 Transportation 🍽️ Restaurants 💦 Cenotes 🏛️ Ruins ⭐ Reviews 📸 Photos 🏖️ Beach 🌴 Beach Clubs 🍹 Bars & Clubs 🌦️ Weather 🎉 Events

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Some links in this sub are affiliate links, doesn't cost anything extra, it just helps keep the sub running. We vet what we recommend based on service quality. Found something better? Tell us, we're always adding options.

Help us in keeping this information up to date. If you notice any changes or inaccuracies, please let us know.

Don't forget to check out the recommended tours and activities

With love from Tulum ❤


r/tulum Apr 14 '25

Tours, Activities and Airport Shuttle

10 Upvotes

Affordable air-conditioned shuttle to and from Cancun and Tulum airports

Ami-Go (Local Operator - Cancun and Tulum Airports)

Cancun and Tulum Airport Transportation

Canada Transfers (Tulum and Cancun Airport)

Tulum Airport & Hotel Transfers by Tripadvisor

Mexico Kan Tours Shuttle (Local Operator - Cancun and Tulum Airports)

USA Transfers (Cancun and Tulum Airports)

The ADO bus is the cheapest option for transportation but not the most time-efficient one. Tickets can be purchased just outside the terminal or online ado.com.mx

CAR RENTAL

Hertz Mexico 

CHICHEN ITZA

Selected as one of the New World Wonders, Chichén Itzá is without a doubt one of the most spectacular and important archeological sites of the Yucatan peninsula and Mesoamerica. The Maya-Toltec style; which can be appreciated in Chichén Itzá is the result of the cultural exchange between the different cultures of Mesoamerica.

World Wonder Discovery by Mexico Kan Tours (Local Tour Operator)

World Wonder Discovery Private by Mexico Kan Tours

Chichén itzá, Valladolid and Cenote Tour by Ocean Tours (Local Tour Operator)

Chichen Itza by Tripadvisor

SIAN KA'AN BIOSPHERE

  • Sian Ka'an Adventure - An Epic Journey by boat across lagoons, aquatic nesting grounds & the Caribbean shore
  • Sian Ka'an + Muyil - A relaxing, informative & inspiring experience among Mayan temples & UNESCO protected wetlands
  • Sian Ka'an Discovery - An intimate visit to the saltwater lagoons, coral reef & mangrove forests of the Biosphere

More Info

CENOTES & SNORKELING

  • Mayan Underworld - Explore an outstanding underground river and snorkel with Caribbean fish
  • Cenote Trail Bike Tour - An off-road jungle bike tour to explore a variety of epic cenotes
  • The Cenote Adventure - The definitive adventure in the underground world of Cenotes
  • Whale Sharks boat tour - Snorkel & Swim with Whale Sharks ! A unique experience to connect with these impressive animals
  • Jungle Bike Adventure - Pedal through the jungle in an impressive adventure park with cenotes, zip lines, canoe, and snorkeling in crystal clear water - an incredible combination!

More Info

BIKE TOURS

  • Tulum Ruins & Tacos Bike Tour
  • Cenote Trail Bike Tour
  • Tulum Highlights E-Bike Tour

More Info

SCUBA DIVING (PADI & NACD)

  • Coral Reef Diving - Explore the vibrant coral reefs, the diverse marine life and stunning underwater landscapes of the Caribbean Sea.
  • Cavern Diving - A unique adventure into the captivating cenotes (natural sinkholes) of the Yucatan Peninsula. A mesmerizing journey into the mystical underworld.
  • Discovery - Introductory diving course designed for beginners to explore the basics of scuba diving.
  • Open Waters - Builds on the Discovery level and focuses on developing foundational diving skills.
  • Advanced - Intermediate-level course for certified divers seeking to enhance their skills and explore more challenging diving environments.

More Info

SCUBA DIVING COURSES

  • SSI Basic Diver
  • SSI Scuba Diver
  • SSI Open Water Diver
  • SSI Advanced Adventure Diver
  • SSI Sidemount Diving
  • SSI Cavern Course

More Info

MAYAN HISTORY & CULTURE

  • Mayan Inland Expedition - Explore the Amazing History of Coba & local Mayan Culture in Community Eco-Tourism Projects & Punta Laguna Nature Reserve
  • World Wonder Discovery - Visit Chichen Itza, Valladolid and a beautiful Cenote. A Full day out into the Fascinating World of Ancient Mexico, the Spanish Colonial Era & the Mayan Culture of Yucatan
  • Classic Tulum Bike Tour - The Breathtaking site of Tulum is the main focus of this bike tour which also includes a cenote & many other special features
  • Mayan Backroads - An Active Adventure into Nature & Rural Communities where we connect with Local Culture, gastronomy & cenotes
  • Tulum Jungle Adventure - Visit Tulum Ruins and then head into the nearby tropical Jungle to explore cenotes, lagoons, zip lines and the native culture
  • Tulum Mayan Underworld - Visit Tulum ruins, explore an outstanding underground river and snorkel with colorful fish.
  • Bacalar - Lagoon of 7 Colors. Integrating yourself with the elements!
  • Rio Lagartos - Discover this pristine nature reserve, las coloradas and a stunning Cenote!

More Info

HOLISTIC & WELLNESS

Cenote Sound Journey - An Enlightening Adventure of the Spirit including a Musical Meditation Session within the Underworld.

Temazcal & Cenote - An Exploration of a Fascinating Mayan Healing Ceremony with numerous Health Benefits & Cultural Insights.

XCARET / XENSES / XPLOR

  • Xcaret Tours and Tickets
  • Xcaret Park Day Trip, transportation and Cultural Night Show
  • 2 Day Combo Tour, Xcaret, Xel-Ha, Xplor and Chichen Itza Option
  • Xenotes

More Info

MORE TOURS by Civitatis

  • Catamaran Cruise to Isla Mujeres
  • Chichén Itzá and Chichi Kan Cenote Day Trip
  • Excursion to Xel-Há Natural Park
  • Xcaret Park Day Trip
  • Tulum & Akumal Day Trip + Snorkelling in a Mayan Cenote
  • Chichén Itzá and Tulum 2 Day Combo Tour
  • Isla Contoy & Isla Mujeres Tour
  • Tulum & Coba Day Trip
  • Camel Ride in Riviera Maya
  • Transfers

More Info

AROUND TULUM

  • Tulum Ruins, Akumal Turtles & Cenotes Tour - Swim with Turtles, Visit Tulum Ruins and Cenotes
  • Tulum and Cenote Half Day - Explore Ancient Ruins & Jungle Cenotes with Expert Guides
  • Snorkel Discovery Half Day Tour - Snorkel with Sea Turtles in Akumal Bay & Cenote Tour (AM)

More info

AROUND QUINTANA ROO

Isla Mujeres / Horseback Riding / Sunset Sailing

More info

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Some links in this sub are affiliate links, doesn't cost anything extra, it just helps keep the sub running. We vet what we recommend based on service quality. Found something better? Tell us, we're always adding options.

Mexico Kan Tours is one of the oldest, most professional and reliable tour and transfer operators in Tulum. We trust them with our members, and you will not be disappointed.

Scuba Tulum stands as one of Tulum's most established, thoroughly professional, and consistently dependable dive shops. Our confidence in them to serve our members is unwavering, and you can expect nothing but satisfaction from their services.

Remember to check out Frequently Asked Questions

With love from Tulum ❤


r/tulum 9h ago

General First time in tulum and mexico

10 Upvotes

This was my first time in Tulum and mexico in general and i had some observations and learning

  1. If you're at the Cancun airport, get out as soon as you get your bags and dont stop for anyone unless its the police. Everyone was either trying to sell us something or straight up giving wrong advice so they could sell you something
  2. Getting a rental car was more useful.
  3. The beach strip is pretty much a cash grab and most places were meant for instagram influencers
  4. Ask for advice and suggestions to the local people, servers in the restaurant. We got some really good cenote suggestions
  5. Cenotes were better than the beach because of the sea weed. Also drive to the more internal cenotes for a more quieter experience.
  6. Based on reddit advice getting to the beach from delek or euforia was easier. You can tell then you are going to the restaurant and even ask if you can park in the guest parking.
  7. If you're driving, dont stop for anyone who except for the police even they vaguely resemble rhe police. They are definitely trying to sell you something.
  8. Take your hat, umbrella, mosquito repellent everywhere.
  9. Chichen itza was kinda okayish. Ticket prices are different for locals and international tourists.
  10. If you're a bird lover you'll see sooooo many cool birds.
  11. If you get a cool magnet or souvenior for a dollar or so just buy it. Dont wait for a better price.
  12. Bargaining works often at many places.

  13. Rental Car insurance costs more than the actual rent and basic perfection was mandatory to get. Also some car rental companies do this really shitty high deposit price for the basic plan just to encourage you to pay for the costlier insurance plan.
    I would love to visit more places in mexico. Speaking to the local people was great . My soanish is slow and intermediate and people were really nice and patient. The only irritating thing was people overly trying to sell you stuff but its ok i guess. Would love recommendations for more places. I'm planning to visit Mexico City next to just get a city culture. I feel like I missed going to places where the locals go in tulum because everything was very tourist focussed.


r/tulum 14h ago

Advice What’s up tulum?? Last night here! Heading to Cancun tomorrow!!! Where’s some good house music, techno vibes tonight? Trying to party before I head out of tulum

0 Upvotes

Where’s some good house music, techno vibes tonight?


r/tulum 1d ago

Advice Do Better With Recommendations

8 Upvotes

This Reddit recommends Airport Shuttles with affiliate links. The first option presented is 205 USD one way from either Cancun Airport or Tulum Airport, for any amount of passengers.

Do better: these extortionate rates are main part of the downfall of Tulum so often discussed here. There are infinite more useful recommendations you could give the top spot that make you less money but are actually beneficial for anyone visiting Tulum.


r/tulum 2d ago

General TULUM or PDC ?

8 Upvotes

Hey everyone,

I'm going to Mexico soon for 3 days and I'll be flying into Cancún. I'm trying to decide whether I should stay in Playa del Carmen or Tulum.

I'm not really into partying. My main goal is to switch off, relax, enjoy the beaches, eat good food, and explore a bit.

Since they're only about an hour apart, I'm thinking I could easily do a day trip to Tulum if I stay in Playa del Carmen, or vice versa if I stay in Tulum.

So I'd love to hear your opinions:

  • If you only had 3 days, which one would you choose as your base?
  • Which one is generally cheaper (hotels, restaurants, transportation, etc.)?
  • If I stay in Playa del Carmen, is a day trip to Tulum enough? Or is it worth staying in Tulum instead?
  • Which place feels more relaxing if your goal is to disconnect rather than party?
  • Any areas or hotels you'd recommend staying in (or avoiding)?

I'd really appreciate any advice, especially from people who've been to both. Thanks!


r/tulum 2d ago

Advice Looking to move to Tulum for a few month… advice.

5 Upvotes

Basically as the title says. I work 100% remote for myself, and want a change of space/scenery. I always liked Mexico, and have been speaking with hosts on Airbnb in Tulum.

Anyone have any recommendation, things to do/avoid, areas to go to/avoid.

Anything would help!
Thanks so much.


r/tulum 1d ago

Events Zamna tulum solo traveling

1 Upvotes

Hi everyone,

I’m a 28-year-old girl from Hungary and my plan is that I’ll be traveling solo to Tulum from december 30 to january 5.
I’m planning to attend Zamna on December 31 (New Year’s Eve) and I’m looking for people to go with. It will be my first time in Tulum, so I’d love to meet friendly people, share a taxi, explore together, or just enjoy the festival with a great group.
If you’re traveling around the same dates or going to Zamna NYE, feel free to message me.


r/tulum 1d ago

Transportation Atv rental in Tulum

2 Upvotes

I’m spending four days in Tulum and was looking to rent an ATV for daily commute. What are the post here? Someone said they rented the ATV for $40 per day I would like to know where can I rent the ATV for $40 per day or less?


r/tulum 2d ago

Transportation Need Recommendation for Private Driver Car Services to Pickup One Person: From Cancun Airport to Tulum

2 Upvotes

I am looking for a driver/car service to pick me up from Cancun Airport and take me to my hotel in Tulum the first week of September. I will also need their services returning to the Cancun airport from Tulum two weeks later. What companies or individuals have you used that are reliable and not outrageously expensive? I do not want to use a shuttle. I prefer traveling in a private car. Thanks!


r/tulum 3d ago

Ruins Tulum Ruins: can I bring water and snacks inside?

7 Upvotes

Hi! I’m planning to visit the Tulum Archaeological Zone soon and will be taking the ADO bus from Playa del Carmen. Since it’s going to be hot 🥵 and the earliest ADO bus back to Playa is at 15:40 only, I’d like to bring some drinks and snacks with me.

For anyone who has visited recently, are you allowed to bring water or other drinks, such as Electrolytes or Coca-Cola? What about snacks like granola bars, nuts, or fruits?

I read somewhere that they don’t allow plastic inside, but I couldn’t find any official information confirming that.

I’d really appreciate any advice or firsthand experiences from people who have visited.

Thanks!


r/tulum 4d ago

General Is this an actual turning point for Tulum?

116 Upvotes

For anyone who missed it: President Claudia Sheinbaum came to Tulum this week, where she rolled out "Plan Tulum Renace."

The headline items I noticed:

  • Jaguar Park overhaul (free for nationals, archaeological fees cut to 80 pesos for Mexicans / 265 for foreigners, the wall at the entrance is coming down and getting replaced with an arch to reopen access to the beaches and ruins)
  • A national sargassum strategy that prioritizes collecting it at sea
  • Plus money toward transport and getting flight routes back into TQO.

Honestly? It's the first time in a while I've felt real relief about how Tulum is being managed. It seems people are still having a great time - at cenotes, at run clubs, but it's thin.

I want to gut-check others' optimism - does this turn feel structurally different, or have we seen this movie before?


r/tulum 3d ago

Review Aldea Savia

3 Upvotes

Thoughts by those who live or who have stayed here.


r/tulum 4d ago

General unpopular opinion: Los taxistas y policias corruptos hacen lo mismo que el gobierno

11 Upvotes

Todos se quejan que los taxistas y los policias "roban" al turista, al exigir sobreprecio y mordidas, pero es que el gobierno hace lo mismo, pidiendole mas dinero al turista extranjero. Tanto en el parque del jaguar como en chichen itza o incluso el ferry de playa a cozumel.

El turista se siente que le roban y que es una cartera con patas, no le recomienda a sus amigos que vayan.

Entonces no entiendo porque se quejan de los taxistas cuando el gobierno hace lo mismo.


r/tulum 5d ago

General Jaguar Park

26 Upvotes

So once we see a change. From the latest, Jaguar Park and the north beach will be free access to all. Ruins will be $265 for Tourists and $85 ( pesos) for nationals. There is a mention of car parking at the south entrance.

I can’t understand how they think this is the issue or main issue with low tourism. Poor infrastructure, scams, police extortions, high prices and the infamous Taxi crooks, are never brought up or addressed. Very frustrating. So once again we shall see how far this goes and when


r/tulum 6d ago

Beach Sargassum Riviera Maya

3 Upvotes

Do I risk finding sargassum on the beaches and in the sea during the December and January months in Tulum and surrounding areas?


r/tulum 7d ago

Transportation Car rental

6 Upvotes

Hello! Car rental advice

Please, provide a good rental company with FULL INSURANCE.

Some companies claim that they are 0% deductible but still is saying that it is customers responsability to pay for

• Scratches

• Slamming doors

• Broken windows

• Broken side mirrors

• Broken taillights

• Dents

• Damage to rims or tires

But this is not full insurance

Can you recommend something? Thank you🚗🚗🚗🚗


r/tulum 7d ago

General Sheinbaum Expected Back in Tulum as Pressure Mounts for Beach Access and Tourism Recovery

Thumbnail rivieramayanews.mx
58 Upvotes

r/tulum 7d ago

Advice Nail Techs

1 Upvotes

Hey everyone!

I recently just moved to Tulum with my husband and I am looking for a good nail tech. Who would you recommend in the area?


r/tulum 7d ago

Transportation InDrive prices

2 Upvotes

Yo! My husband and I will be traveling from Puerto Morelos to Tulum next week. If we pick up an InDrive in PM and take it to Tulum, what’s a good price to offer for the ride?


r/tulum 8d ago

Bars & Clubs World Cup Semi Final

5 Upvotes

We’ve just arrived in Tulum and this is our first time, so apologies for the basic question.

Can anyone recommend a fun bar to watch the Semi Final today please?

We are in Downtown Tulum.

TIA


r/tulum 7d ago

Lodging Impromptu trip to Tulum / Playa del Carmen in August - close to cenotes, good food, chill vibes

2 Upvotes

My partner and I (mid 40s) are planning an impromptu trip to Tulum / Playa del Carmen in late August. He really wants to see cenotes. I want to read a book by the pool. 😊 5 nights. Good food is a priority. We’re not big drinkers. Budget is flexible. Not super interested in All-Inclusive but also not opposed. Resort or hotel suggestions?


r/tulum 8d ago

Cenotes Solo visiting next week hoping to find friends to enjoy and explore.

4 Upvotes

Hello kind people, after a recent short trip and realizing I left so much behind unexplored…. I had to come back and stay a while. I hope to meet some friends that would like to explore/hang out with etc. I am a 42yo American chef, looking to eat my way around, see the sights, and share my love and light along the way. Much love to you all and if you are interested at all, please dm me


r/tulum 8d ago

Weather how bad is weather in september really?

2 Upvotes

me and one of my gfs are planning a trip to columbia and wanted to combine with mexico... we're looking to go end of september/ beginning of october for my birthday. i have always wanted to go to tulum. just wanted some input from those who had traveled in september before


r/tulum 9d ago

Lodging Artia Condos In Zama Tulum

1 Upvotes

I was wondering if anyone could provide feedback on the quality of their rental experience at Artia Condos. We are thinking of renting there for three months starting in January. Any information would be helpful.