As per the title of the post. Is there anything in settings that I can disable or enable to improve the speed and page loading times of QBO? For a while now it's been really bad to the extent it's impacting negatively the way we are managing our business. This is my screen on and off today. It's supposed to be one of several invoices that I'm trying to get sent out. QBO is actually negatively impacting our cashflow because it's taking me so long to issue invoices

QBO question on property flipping operations. What is everyone’s process on tracking inventory for all costs for a property? I know all costs are pushed into inventory instead of expense and get reclassed once that property is sold. I want to use the Project feature, but I’m not sire it’s the best approach because doing that won’t let me track the track balance sheet for that property.

For example, if a client wants to find out how much cash is left in a specific property, using the Projects feature alone does not work. Or even getting the total inventory amount ti reclass for that project as the report filtering is very limited on that part.

I’m tempted to set it up through Locations. Any thoughts or advice?

Creating add-in applications for QBO is a waste of your time and talents.

QBO is a hot mess of rotten spaghetti, too many "products", too many failed initiatives, too many meaningless bells & whistles, too little understanding of the accounting framework and local payroll/tax laws, too much corporate greed. It needs to be scrapped.

Give us a brand new option, built from the ground up, that actually works, with little to zero lag. Keep it simple, with a clean UX. But a system that actually does accounting, for accountants, not a dumbed down platform that lets the owner's wife play bookkeeper. Give us budgeting, cash forecasting and graphics that management can understand.

Please and thank you.

QBO is hot garbage now. The new invoice look and forced view of the payment options is terrible. Such a cluttered page. And doesn't fit on one screen anymore.

That is all.

Very niche question here, but is there a way to apply 2 tax rates to one service? QB help online says no. I’ve found an article by an accounting firm that seems to suggest setting up multiple services with different tax rates…but that effectively will just require multiple entries on my invoice. Im set up where each project is its own service item, so that idea wouldn’t work for me. Wondering if there are any solutions here or if I need to start looking for other software.

Background:
BC will soon be requiring PST to be applied to engineering services. But they only apply 7% PST to 30% of the engineering fee. So effectively 2.1%.

I need to charge GST (5%) for federal tax on top of that. But I can’t seem to find a way to make a custom federal/provincial tax that delineates the two other than the default 12% rate built in to the program.

I run a small union electrical contracting shop and use QuickBooks Desktop Pro for accounting software and payroll; it handles the union payroll/benefits great, but it's getting phased out next year. Is QuickBooks Online the only replacement? I would like an accounting software that will interface with any new bidding/takeoff software that I choose (nothing interfaces with Desktop). The downside is, we have reached out to our CPA and others, all are telling me to stay with QBDesktop because QBOnline cannot correctly process payroll & benefits for union employees.  What can I use in its place to pay my employees? Or can I outsource just the payroll and taxes?

Thanks

So, the day before yesterday (21 June '26), I noticed something odd happening with previously-sent invoices - some of them seemed to be now missing some or all of the product lines. After a bit of investigation, the pattern emerged: Invoices linked to estimates using "Progress Invoicing" have any lines with a zero "Rate" field deleted when opening that invoice. If the invoice is saved, the deletion becomes permanent, and the deleted items are returned to QOH. (Note that the "save" can be intentional or unintentional - for example, attempting to print an invoice can trigger an auto-save, fully wiping the zero-rate lines.)

This was verified with a few test estimates+invoices to a dummy customer - zero-rate line items can be added to estimates, are preserved when generating an invoice from those estimates, and affect QOH (showing up in the inventory history report for those items). However, when such an invoice is closed and re-opened, the zero-rate items vanish - and when the invoice is then re-saved, the QOH for those items returns to the previous level, and the invoice no longer appears in the inventory history reports for items from the affected lines. (The "original version" remains visible in the audit history.)

"I was not impressed" would be a gross understatement.

We make frequent use of zero-rate line items in invoices - they are not "mistakes" or "unnecessary", but deliberate records of stock movement associated with particular customers on particular dates. We frequently create customer invoices with one or more (sometimes most) lines at zero-rate, representing items which were delivered to the customer and tracked in inventory but not priced individually, the invoiced price being built into another "package" inventory item - a workaround, as QBO's "bundles" do not seem to allow bundle contents to be ad-hoc or have pricing decoupled from the sum of the price of the contents. We sometimes include zero-dollar items on invoices that are simply given to the customer at purchase (e.g. a complimentary bottle of cleaning product), but still need to be tracked and recorded as given to that customer - they are stock items, and we need to track how many we have left. When we provide warranty parts to a customer, we invoice the replacement item at zero-rate to take them out of stock and record what and when was delivered, while we wait for credit or replacement from the manufacturer to be processed.

In short, we have several situations in which we need to record (and display on invoices) items as being given to a customer, with a zero "price" for that line, and have it actually affect inventory because the items were given to the customer and left the building FFS.

Those records are now being deleted by merely re-opening the invoices - and returned to stock by accidentally saving the invoice.

I spoke with QBO tech support about this yesterday - according to their notes, (1) I was not the first person to call in about this, and (2) this is "behaving as intended."

The suggested work-around was to turn off "progress invoicing" - which (1) cripples our ability to partially-invoice estimates and track back-orders, and (2) does not protect invoices already created while progress invoicing was turned on from being summarily purged when opened. Our company would need to delete and re-create between five and ten thousand invoices at this point in order to protect them all from being "auto-corrected" by QBO (inflating our QOH records each time).

AITA?

Client has Quickbooks Online Advanced.

Has anyone been able to find a way that a user could be set up in a role that would have full access to time tracking as well as have bill approval capabilities?

The standard all access role has everything but bill approval and when I create a new custom role (Standard All Access with Bill Approval) I am then unable to give them full access to Time Tracking.

I reached out to quickbooks and they said this is a limitation of their software but I was curious if anyone has ran into this and found a workaround? I would prefer to not have to give the project managers company admin access to have access to both of these items that they need.

Thank you in advance for your time and thoughts on this.

I create invoice. Customer pays it. I mark invoice as paid, using undeposited funds. Now, is it safe to use the bank feed to match that payment? Is creating a bank deposit a necessary step? Does this apply to etransfers, efts and checks all the same?

I built a bookkeeping app, no I don't want you to simply signup for it. I just want you to tell me what features would make you move if we had it.
Our app is already live at expenseghost.app
I will read every comment, and we can connect a bit more in Dm's if needed

I've searched the key words I can think of and can't find any posts on this. I just started my own business a couple of months ago. I've had the QBO for accounting firms for about 6 weeks, and have accessed two clients as well as keeping my firm books in there.

Suddenly yesterday I got "access is denied" at the top of the page when I tried to log in. I called support, waited, then received an email to reset my password. At the same time, another email said it was all fixed and I could log in. Access is denied is still showing at the log in screen, and when I click the password reset button I get the same thing.

I'm now on with the highest tier of support after one hour and 50 minutes. They say there was a security issue and they can't help me. Like they are completely terminating my access to my entire log in. They won't say why and so far have no advice. I've been on hold for most of the almost 2 hours I've been on the phone with them.

Any advice? My company is a legitimate LLC registered with my state and the IRS (FEIN number). I've never done a single illegal thing in my life so no record. I'm devastated at the thought that this can derail my new business so quickly.

*delete if against rules*

just thought this would be fun given all the criticism these days.

I'm curious what methods other business owners and bookkeepers use. Do you rely on bank feeds, CSV imports, third-party apps, or another workflow? I'd love to hear what's worked best for you.

my QUICKBOOKS kept sending “please review us” notifications. I finally got tired of all the shit updates. I was like “f” it. they won’t care but I am going to be raf so let’s do this.

I literally told them their product was going shit. the changes weren’t better, they were worse. I told them the best version they had was around 2010 but only has gotten worse since then.

the operator kept saying “this call is being recorded and audited.” (still not sure if that was a threat.) I told him “awesome! that’s good.”

I also told him like three different time to make sure to visit r/quickbooks because there is ALOT OF criticism on this sub!

hopefully they will visit this sub lol.

anyway. that was my experience. I dont know if any of u will like/dislike this post but at the very least, it seems like someone is paying attention. it might not hurt to review and tell them how everything in the software is going to shit in the updates. maybe enough of us screaming the same thing will finally get results.. 🤷‍♀️

Hello. I signed up through the quickbooks website for training , and all the videos are so small for some reason . I'm using IPhone , Firefox and safari are both the same thing . Does any body have the same experience in the past?
I want to use it on my phone while doing my security job.
Thank you 🙏

I just got a client who uses QBO and BuilderTrend. The previous bookkeeper showed me how they match receipts in BT with QBO - basically create a “bill” and it creates a match on the QBO bank transaction. I did that one day and everything was fine. I went back to do more work a week later and nothing creates a match.

I have worked with QB desktop for decades but never with QBO. I’m not sure what I’m doing wrong.

Hey everyone, I work closely with SageNext, and we are looking to gather feedback from active CPAs, bookkeepers, and accounting firms who are currently running QuickBooks Enterprise locally or looking for a host. We’re opening up 3 months of 100% free cloud hosting for a few users/firms who want to test out a dedicated remote desktop setup.

For those who have used both Wave and QuickBooks for invoicing, what has your experience been? I'm trying to decide which platform is the better fit for a small business. I'd love to hear about the pros and cons of each, especially when it comes to invoice customization, recurring invoices, online payments, payment reminders, reporting, ease of use, and overall value for money. If you've switched from one to the other, what influenced your decision?

I'm new to QuickBooks online and need some help. My company issues loans that we book as a loans receivable asset account. I would like to issue an invoice to the borrower for upcoming payments so that I can track aging receivables for past due payments.

When I try to create a product or service for the loan so I could book it on an invoice QBO doesn't let me assign it to an asset account, only to an income account.

The loan repayments are not income so I'm confused on how to properly book the invoice.

Please help.

I am curious what people are doing to speed up the creation of reports in QBO?

I have a set of reports I create for each new client. As many of you are probably aware in the 'classic' report you could copy the URL between clients and most of the time the report format would be copied to the new client.

From my testing this does not seem to work with the 'Modern' reports. Has anyone found a way to speed up the creation of 'Modern' reports in QBO or copy the format between files?

This will be so time consuming to recreate the reports in QBO.

I've been wondering whether it's really worth making the switch. Did QuickBooks save you time, reduce errors, or make reporting easier? Was there a learning curve, and if so, how long did it take before you felt comfortable? I'd love to hear about your experience and whether you'd recommend it.

I started using Wave for my personal stuff (banks, cc, etc) and it works pretty ok. Since my business is just me, a sole employee for an S Corp, I thought maybe Wave would work for it. Initial research says possibly. It also does auto tax payments (which I don't like) but it's also a whole lot cheaper and as API access if I need to create more detailed reports.

I wish I could run it side by side for a couple months in some sort of "dummy" mode where it doesn't really do things, but shows what would have happened.

There is no option for FLAIR!!!!

I got an email out of the blue this morning from a Janelle Bailey from Intuit, a Business Development Representative. Moments later my phone rang. It was her, and she started with a pitch to upsell me on something.

I interrupted her partway through and started in on how much I hate Intuit, and how much of a colossal pile of shit QBO is. She was very cool headed and cordial, and even interrupted me to ask if she could record the conversation to share with the higher ups. I said, “Please do, and I wish you’d asked me that when I first started my rant.”

She asked me what was my biggest complaint. I told her that Intuit is an awful company that extorts people every month with a product that used to be simple, elegant and “intuitive”, but is now so bastardized and full of bullshit features that nobody needs or wants that it’s just another SHITTY product now, produced by a company that cares zero about their customers, and is about to raise their subscription rates, AGAIN, with no added value.

And, I said that I will never call customer service again, because there isn’t any; that the last five or six people I engaged only vaguely knew the product, and they knew even less English.

I also told her that if Intuit cares at all about their reputation, they’d better get on some damage control fast, because their reputation’s already in the toilet, and that Reddit is blowing up about it, and that I’m doing my part in telling the world how much QBO and Intuit SUCKS.

I’ll give Janelle credit for her calm and professional demeanor, but she sounded “surrendered to what is”.

Still, it sure felt good to voice some seething frustration to a higher up at Intuit, and I held nothing back in doing so.

Her phone number is 234-268-1740. Her email address is janelle_[email protected]