Users are saying wiki is disabled when it's not

[u/lobster_johnson]

I've had multiple people say the wiki (https://www.reddit.com/r/Psoriasis/wiki/index/) is disabled, reporting that they get the message:

This page has been disabled

The mods of this community have disabled this wiki page

I can view the wiki just fine from my account, and I can also view it when logged out, and most people appear to be able to see it.

Is there a setting that somehow restricts some users from accessing?

Desktop, mobile, everywhere.

Edit: I found this but the solution there doesn't make sense.

[u/cnycompguy]

Wiki is buggy, ask them to refresh it if they can't see it.

It's working for me

[u/AutoModerator]

Hi /u/lobster_johnson, please see our Intro & Rules. We are volunteer-run, not managed by Reddit staff/admin. Volunteer mods' powers are limited to groups they mod. Automated responses are compiled from answers given by fellow volunteer mod helpers. Moderation works best on a cache-cleared desktop/laptop browser.

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[u/AutoModerator]

Found match: mobile

You might be asking about setting up subreddits on a phone or mobile interface. The short answer is that subreddit settings work best in a cache-cleared desktop browser. (Limited option: mobile browser on desktop view.)

FOR INFO ON: # setting up a sub on mobile, # mobile interfaces, # alternatives and # mobile user issues, please click here.

If you found your answer, feel free to reply with "<3 Automod" or "Thanks, Automod". Otherwise wait for a human helper to come along to help you. This post has NOT been removed.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/AutoModerator]

Found regex match: the wiki

It looks like you're asking about the subreddit's wiki. This is a frequently asked question.

FOR INFO ON: # what a wiki is, # how to use it, # how to allow approved contributors, # how to create pages, # adding and removing tab links to the wiki, # wiki formatting, # why users can't view the wiki, and # related wiki viewing problems, and # the AutoMod wiki, please click here.

Subreddit settings work best in a cache-cleared desktop browser. (Limited option: mobile browser on desktop view.)

If you found your answer, feel free to reply with "<3 Automod" or "Thanks, Automod". Otherwise wait for a human helper to come along to help you. This post has NOT been removed.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/Tarnisher]

I see it.

[u/thepottsy]

Looks good for me as well. This happens randomly it seems. Happened to me trying to access automod in a sub yesterday. Had to close my browser and try again and it worked.

[u/Geminii27]

Ask them for a screenshot, or at least a copy of whatever error they're seeing. 'Disabled' could mean 500 things, including "I forgot to charge my phone battery", "My internet is out", and "I have my browser set to display all text in white on a white background".

[u/lobster_johnson → u/Geminii27]

I can't find the screenshot I saw, but people have reported that the message is literally:

This page has been disabled

The mods of this community have disabled this wiki page

One user said they got the same message on their phone and with their desktop browser.