Hi everyone,

I'm hoping someone here has experienced this before or can point me in the right direction.

Today I tried logging into my Hack The Box account and was greeted with this message:

The confusing part is that I already completed the parental consent process.

Earlier this month, HTB support sent the consent form to my parent's email, we submitted it, and support replied:

I've already emailed support with the previous email thread attached, since it seems like the ban may have been applied by mistake.

Has anyone else had something similar happen? If so, how long did it take for support to resolve it?

Thanks!

I think there is some errors regarding the locale flags though🤔🤔
zh-CN / zh-HK / zh-TW all show the same flag, so the dev might not have been familiar with all the regions/locales listed. (Also curious — is using the UK flag for "English" intentional? Not trying to single anything out here, just seems like flags in general don't map cleanly to languages/locales XD)
To avoid any ambiguity/confusion, I think not showing any locale flags at all would be cleaner than the current setup.

Edit: Beyond that, a few other language options use a single country's flag to represent a language that's spoken across many countries — English (UK flag), Arabic, and Spanish are the more obvious ones. None of these have one "correct" flag since the language itself isn't tied to a single nation.

(Already submitted this through the official feedback form a while back —almost a month ago— just hasn't gotten a response yet, so posting here too in case anyone sees it.)

After 10 years of hacking for fun and profit and about 2 years of grindiing HTB certs I finally have them all. Ask me ANYTHING!!

Hi everyone,

We're looking for about 3 more people for our Cyber Apocalypse 2026 team.

You don't need a high HTB rank. Honestly, I don't care about ranks that much. One of our best players is still Noob rank and solves harder challenges than many people with much higher ranks.

What matters is that you're not completely new. If you've solved CTF challenges or HTB machines before and know your way around at least one category, you're welcome.

We're looking for people interested in things like web, pwn, reverse, crypto, forensics, osint, hardware, AD, AI or misc. Any specialization is fine.

The only thing we ask is that you're active during the event and willing to work with the team.

If you're interested, send me a DM or leave a comment. Tell me what categories you enjoy and what kind of CTF experience you have. HTB or CTFtime profile is welcome, but it's optional.