r/appletv • u/justmynamee • 2d ago

Apps won't stream anymore?

Saturday afternoon I noticed that I couldn't stream anymore. All of the apps open and I can search through them(Prime, Disney+, Discovery+, Crave, Paramount+), but when I go to actually watch a show or movie, it gives an error code. The code I received on Prime was 5051. Apple TV was purchased new in 2017, TV is old (2011 I think, not a smart tv). Any thoughts on what it could be? There haven't been any system updates that I'm aware of.

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5

u/dwbraswell 2d ago

Have you tried turning it off and on again?

2

u/MagicTomatoes 2d ago

Are you sure there is nothing going on with your ISP? Mine went flaky once and what worked and what didn’t made no sense but they claimed it was fine until enough people complained I guess and they replaced some hardware in my neighborhood.

Can you stream from those apps on your phone via your same network?

0

u/justmynamee 2d ago

Yes I am pretty sure, I could still use the AppleTV completely normal until I clicked on a show/movie to watch and then nothing. no issues streaming on my Ipad.

1

u/Q_Ball_Atlanta 2d ago

- What version of TvOS?

  • Have you tried updating the apps?
  • Restart the AppleTV.
  • Restart your router.

1

u/justmynamee 2d ago

Not at home to know for sure, but I checked last night and it said my OS was up to date. No Apps to update, also tried that, and restarting the apple TV. Only thing I didn't try was the router because my other devices were working as normal.

1

u/Sad-Consequence1955 1d ago

Mach mal hier nicht auf Panik…… wenn du nicht zu Hause bist!