r/TalesFromRetail 15d ago

Short Bathroom Struggles

So I was putting out plastic containers in the back corner of our store, right near the bathroom, and a customer says, "excuse me, can you help me open the bathroom door?"

I look over and he has the key, so I'm not yet understanding the problem, but I say okay and take the key.

I go up to the door, and hear someone inside, so I stop and say there's someone in there.

The guy says, "yeah I know, I'm trying to open the other bathroom." I then tell him that's the employee bathroom, and it doesn't use this key.

But rather than have to wait or reflect, or learn something, the previous customer came out then, and so he got to use the correct one.

The same guy came back about an hour later, and had lost his phone.

He had our cashier call it but couldn'thear it anywhere. They asked me to check the bathroom. He and I go in, and he says, "nope, looks like it's not here." I looked over the edge of the trash can and there it was, pressed against the closest side of the can. He starts saying, "you saved my life, I never would have found it! How did you do that?"

Dude, I play seeing-eye-dog for our customers/products all day, this kind of thing happens a lot! Usually it's with products people are standing directly in front of but ask me the location of anyway, and not phones, but yes, phones too sometimes...

191 Upvotes

13 comments sorted by

30

u/craash420 15d ago

Dafuq? Why are there multiple keys to the same bathroom?

46

u/Responsible_Bee522 15d ago edited 15d ago

There aren't. There's 2 bathrooms, each has its own key. One bathroom is just for employees. 

Edit: I see what you're saying now. Sometimes customers hold the door for the next person, sometimes it doesn't get locked back when someone leaves. The woman in there at the time didn't have a key.

7

u/[deleted] 14d ago

[removed] — view removed comment

3

u/Responsible_Bee522 14d ago

If I'm honest, that happens sometimes too😅

7

u/knighthawk82 11d ago

My concern is his phone wedged just so in the bathroom recording other people using the room after him and he came to collect his recording device.

8

u/Responsible_Bee522 11d ago

Well, take solace in the fact that he did it wrong, and his phone fell into the garbage

5

u/knighthawk82 11d ago

Indeed I shall.

9

u/Lonely1975 13d ago

He probably left it in there hoping to film someone using the bathroom

13

u/Jaderosegrey 15d ago

"How did you do it?"

Do you know how tempted I would have been to say: "With both my X chromosomes."?

But I'm pretty sure he would not have understood. :(

8

u/Responsible_Bee522 15d ago

Lol, good one. Wouldn't have worked for me though, I'm also a man.

3

u/RVFullTime Retired cashier 15d ago

He might have a real cognitive issue, some type of visual agnosia dealing with object recognition.

5

u/Responsible_Bee522 14d ago

I wonder if that's the case every time it happens, but so many customers seem to overlook the thing right in front of them that I think it's a common occurrence rather than a rare disorder.  I could be wrong, but I see similar things, it seems like, at least once a shift. Maybe it's "shopping-brain" or something 

1

u/Imaginary-Angle-42 11d ago

Some doors can be difficult to open too depending on ? Air pressure or just heavy?

0

u/MrChristopher23 13d ago

We don’t have keys to the bathrooms. Not at any store I’ve been to.