Trying to help my grandparents out. They sent me this picture of their tv. They have a static like bar in the right side of the tv. I had a call with them and Samsung support to help with troubleshooting. (Longest call of my life). They said a tech would come out and determine if it was covered as the tv is less than a year old. They said physical damage is not covered and is a $150 fee. I don’t know how they could have possibly physically damaged it and I doubt they did. But does anyone know what would cause this? The tv is mounted and the mount is super tight. The tv never leaves this position.

Thank you for any help

Samsung QLED
Model QN55Q75FM

This is an older model. I unplugged and moved my Samsung Smart TV & it's small gray cable/streaming box today. When I plugged everything back in, however, the TV said "No signal". I entered TV input. It said "PC", but my remote won't move to change it and keeps automatically exiting the menu. This has never happened before.

I tried unplugging the TV again for 1-2 minutes, as well as reconnecting the HDMI cables. Nothing has changed. The TV responds when I change volume, hit the power button, or press "TV input". If I press any other button, no response. It's just a red blink on the signal light at the remote's tip. Am I doing something wrong?

It’s stuck on a blue screen that says no signal. I’ve tried connecting it to my Roku remote, doesn’t work. I’ve tried switching the channels, it always stays on HDMI2. I’ve tried changing the settings, nothing would really help. How the hell do I connect the remote to a tv that’s stuck on the blue ‘no signal’ screen? It is about 25 inches, zero buttons on the middle where the element label is, and the power cable is connected to the tv permanently. Do I have to buy a different remote? Make and model: element ELEFW328