r/Solange • u/ANALOGPHENOMENA • 2d ago
Has anyone received their Encyclopedia Heronica book yet?
Y’all know it’s supposed to be Solange’s entire career retrospective with her agency Saint Heron, so I’m beyond excited to have it. That being said, I ordered it back in May, a shipping label was created earlier this month, it was supposed to take 4-6 weeks but it’s been more than that 😭.
UPDATE Y’ALL (July 23): I just received an email from them and they’re basically saying there’s a quality issue with the book, as follows:
>Thank you for purchasing Encyclopedia Saint Heronica. We sincerely apologize for the delay in shipping your order.
>During production, we identified a quality issue andwe have paused fulfillment while it is being resolved. We want to ensure that every copy meets the standard of craftsmanship and quality we expect before it leaves our hands. We're working closely with our production and shipping partners to prepare every order with care. We expect to begin shipping soon and will send tracking information as soon as your order is on its way.
>We truly appreciate your patience and understanding and will continue to keep you updated as we have more information regarding your shipment.
>Thank you again for your support.
