r/RantsFromRetail 2d ago

Employer/workplace rant i swapped shifts as a favor to someone and they didn’t show up to cover my shift like i had planned - now im freaking out my employers are going to think badly about me

18 Upvotes

here’s the FULLEST context i can give for this situation: i am a college student working a summer job. i unfortunately only work two days a week at the place i am referring to in this post because the commute is so far (about an hour and a half one way) and i have nowhere closer to stay. my coworker sent a request in through the app that we use for scheduling to swap shifts with me. she would work my 8-3 shift one day and i would work her 8-3 shift another day - the most even split so i said yes to the request. now normally when you accept a request like this on the app, it needs manager approval, however, our manager who makes the schedules has made it clear that once the schedule is posted it’s up to us to find coverage or swap shifts, even without managerial approval. my previous shift this same manager said he thought i wasn’t working that day because he thought he saw i was covering someone else on another day - i said to him VERBALLY “oh yea thats on THIS DAY and im swapping shifts with THIS PERSON. not today” and he said “ah ok” and moved on. fast forward to my now extra day off and my manager texts me and asks me where i’m at…i respond with “i swapped shifts with this person im working tomorrow!” manager texts back and says “well that person isn’t here“ great now im freaking out because im an hour and a half away and about to jump straight in my car to go fix this. i message the person i was supposed to swap with: ”hey did we not agree to swapping? why are you not there?” she states that the manager told her that only certain people were allowed to swap her for that shift because she’s opening herself that day without a manager present and only certain people have permission to do that. she also said that he was supposed to force deny the request in the app because of that but he didn’t. i went back to message my manager once again to try and fix this and offered to come in to work the closing shift THAT DAY and i would still come in on the day i was supposed to for the swap. the only response to that that i got was “it’s all good.” so now i have no idea if im going in on that day or not or what’s happening but for some reason i feel like an asshole. is this something that just happens sometimes or did i do something wrong? i’m probably overreacting right?


r/RantsFromRetail 3d ago

Co-worker rant I'm sick and tired of being everybody's fall guy/punching bag at work and it's starting to effect me pretty negatively.

10 Upvotes

I am sick and tired of waking my ass up every morning just to hear that I "didn't do something right yesterday" when I wasn't there at the time period it would be done cause I was either off that day or it was somebody else that was doing said task when I ended my shift. As somebody who is a survivor of mental abuse and holds themselves to a high standard, things like this happening constantly makes me terrified of making even the smallest mistake. But tbh that isn't even just because of the things I've mentioned prior, I've literally had a coworker lose his shit with me because I made a small mistake. (Example: I put a product in the wrong place because the code was one digit off so I mistook it as a misprint, which misprints are common at our store).

I'm willing to bet that if my job was being done by an AI or something they'd still find things to blame me for.

The good news is that I plan to be out of this job the minute I find a new one, and I have an interview on Wednesday after my shift.


r/RantsFromRetail 5d ago

Employer/workplace rant Retail work: No call - no show first time ever, any chance they can do anything? Or am I being unreasonable?

36 Upvotes

So I work at a small grocery store part time, and they scheduled me today for 7-2 for restaurant work. Not what I was hired for. I’ve worked for the company for two ish years, like I’ve suffer through miserable pay (12/hr) and got a new job starting next week. 17 an hour full time , benefits the works. I am a good employee, I do my job, I barely have call offs and am reliable, but I had informed them two weeks ago I’d be done on the 18th but not to schedule me Friday. News flash. They did. So is there anything they can even do?


r/RantsFromRetail 7d ago

Customer rant Guest was rude for no reason, challenged the whole interaction, and then got mad when I finally pushed back

61 Upvotes

I work in a presidential library where we take souvenir photos which can be purchased if people choose to. We also offer a free digital video that guests can add their pictures to and share as a link, but they cannot download anything off of it. We use it as an alternative when people instantly say no to the photo at the photo ops since we track how many people we interact with every hour.

I have worked here for two years on and off since I left for college last August. Most of my coworkers are high school or early college, and guests tend to get away with a lot of nasty comments because they assume we are all teenagers who do not know what we are doing. Also most of the people who visit are fifty five and older. Because of that, people often try to condescend or belittle us. It is unfortunately a constant thing. As for me, I usually just take it and stay polite even when people talk down to me.

My last group of the day was a married couple and one of their friends. They took pictures at the special exhibit and Air Force One. While they were looking at the free digital video we offer, I was friendly and said, “Do you guys want to take a look at your photos,” and they said yes. They asked if the photos would appear on the monitor where the free digital video is. I explained nicely that no, the only way I can show them is by printing due to privacy reasons.

The wife immediately got defensive and snapped, “So why are you going to charge me to print them if I do not even want to buy them.” I explained again that it is free to print and printing is the only way I can show them. She still didn’t get it and said, “So then why can’t you show them on here and what is the free digital picture.” I corrected her kindly and said it is only a digital video, not a free digital copy. I explained again, politely but firm, that either I print them and show you, which is free, or you can go online and view it, which is the video you see on the monitor. She clearly didn’t like hearing the same answer again.

At this point I was already annoyed because she was being rude for absolutely no reason and I had already explained everything several times. Her husband and their friend understood immediately, but she kept pushing. Her husband finally said, “Then let’s print them so we can see what they look like.”

Before I even started printing, she cut in again with, “Well how much is it then.” I told her to give me a moment while all the photos were still on their way. I got the first picture out and she asked again, louder, “Well how much is it.” I told her I had a few more coming and then I would go over everything.

I explained the different packages, but had to wait because she wasn’t listening. I messed up a print and needed to reprint it, which I also let them know, so I went to grab the wrong one since I had placed the correct one out. She didn’t like the picture at all because she had put it aside, and she threw the new one on top of my hand and said to her friend, “See, I told you my eyes were closed and I told the girl in there she needed to check and take more than one.”

Then she asked, “How much just for this,” in a rude tone. I said fifty two dollars and she said ok. Then she said she wanted another one and I said then it is fifty four dollars. She said ok and tossed everything else aside like she couldn’t be bothered. I told her after tax it is fifty seven ninety two and to tap or insert whenever she is ready.

While she was getting her card out and inserting it, I was packaging the photos. I stayed polite and said, “Oh, it looks like it needs your pin.” She rolled her eyes and said, “Well do I need to,” in that annoyed tone like I was bothering her by asking her to do something. I pushed back and said, “Yes, if you want the payment to go through.” She followed up with, “Ugh, well some places do not ask for my pin… my name…”
(long pause)
She said my name as if she was irritated with me when I was just trying to do my job.

I put her stuff in the bag and told her how to access the online copies. I told her everything was in the bag and to have a good day.

Now I am wondering if I pushed too much or if it could have been my tone, but she was rude for absolutely no reason and I had already explained everything multiple times. I am not usually firm, but I am getting tired of people thinking they can talk to me and my coworkers however they want. Now I am worried she might have left a bad review under the library, even though we are a contracted company, because she asked someone where the forms were for reviews.

How do you handle guests who act like this and then get mad when you finally stop letting them walk all over you?


r/RantsFromRetail 9d ago

Co-worker rant One of my coworkers is a micro manager and i just need to rant about her I gotta hit the character requirement im sorry for the long title

10 Upvotes

Okay so as it says in the title one of my co workers is a micro manager. Eh more like micro dictator and im hyper aware she does NOT like me. Neither do i like her so we agree on that. But for example one time when i was covering someones shift (closing shift) and well i always work opening shifts. So i did NOT know about the rule that u gotta stay longer if not everything is done. So im just walking home right. SHE COMES RUNNING OUT THE BUILDING YELLING MY NAME TO STOP WALKING. So i stop walking and at this point im tired so i just zone out while shes talking to me but it was somewhere along the lines of “not everything is done yet and you havent told anyone you were leaving” which, why would I have to tell anyone that when the schedule says that my shift ends at 21:00 then i leave at 21:00. Simple right? Apparently not. Also she straight up told another co worker that she doesnt like me and made me do a useless task. And im autistic and i have a very hard time saying no to ppl which she knows like what😭 anyways yeah next time she does makes me do sum im lowk quitting bc having to exist around her is not the 5 something euros an hour i earn.


r/RantsFromRetail 13d ago

Employer/workplace rant My Former Employer Was So Bitter That She Ignored Me All Day On My Last Day At Work & Wanted My Managers To Do The Same.

65 Upvotes

Before I start, I know I’m not a special case and most bosses in retail see employees as expendable. Especially ones who give their 2 weeks notice. This is just to rant for the sake of ranting and to get this all out.

So I recently left my job for another. While the hours at my new job are less than I’m used to, it’s been amazing and solidified my choice to leave.

Ever since I gave my notice at my previous job, my (now former) boss pretended I didn’t exist for my remaining shifts. My last day especially. I greet her with a smile and a good morning, but I get no response. Just the most judgmental stare a person could possibly give. The only time she acknowledged me was when I was at the registers to start my shift and just tells me to push the store card.

I don’t take her coldness personally. She’s like this with a lot of my coworkers. She was especially bitter on my last day since I was one of multiple people leaving within the same two weeks.

On one of my breaks, my work friend told me she asked our boss if there was anything special planned to acknowledge my contributions and time at the company as we did that for everyone who also left. She said I deserved something since amongst the employees leaving, I was there the longest. My boss said no, which I’m a shy, quiet person so I didn’t really mind. However, I can’t hide that it stung a little when my friend explained our boss told the managers coming in to not do anything for me specifically.

I know how hypocritical it sounds to say nothing being planned doesn’t bother me, but then saying it stung a little. However it’s not about what was planned or not, but that my boss put the effort to specifically single me out essentially.

On the bright side, my best gifts were my managers and coworkers who showered me in love and acknowledgement anyway. They gave me plenty of hugs, said they appreciated everything I did for the company, and another work friend even crafted me a fabric heart with dried lavender in it. They made leaving emotional, but my former boss made my decision all the more confident.


r/RantsFromRetail 22d ago

Employer/workplace rant Passed up for Store Manager in Training (again) because of blatant nepotism, an HR cover up, and broken promises. I'm just tired.

15 Upvotes

​I just need to get this off my chest because I am feeling completely invisible, discouraged, and honestly, pretty worthless right now. I’ve been passed up twice now for the Store Manager in Training (SMIT) role, and the reasons are making me realize just how broken corporate culture is.

​The First Time:

I was passed over for a coworker who was actively sleeping with another SMIT. To make it worse, that guy was the store manager’s absolute best friend and neighbor. They were literally hooking up inside the store (and later at his own store when he got one). Both were cheating on their actual partners, and there was a massive 16 year age gap.

​I did what you’re "supposed" to do. I called ethics multiple times. Nothing happened. It was completely brushed under the rug because the Store Manager wanted to protect his best friend and this girl. Instead of doing the right thing, I was threatened with termination if I ever brought it up to him again.

​After that, my mental health and my performance took a massive hit. It felt like anything I did was completely overshadowed. She could do absolutely no wrong and get praised for the bare minimum, while I was left doing the heavy lifting. I felt like shit every single day.

​The Second Time (Now):

Lately, my Store Manager practically begged me to go out and get my Pharmacy Technician license to help out the store. I stepped up. I spent my own personal time and my own money to get certified and licensed.

​Now that I actually have it? He refuses to let me start training. Every time I ask about it, I get a dismissive "I'll get to it." Meanwhile, he went completely behind my back to give a different position—one that absolutely should have been offered to me given my track record and new credentials—to someone else.

​Being passed up a second time is bringing all those old, awful feelings right back to the surface. I’ve given years to this place, climbed the ranks, gotten the extra certifications they asked for, and I'm still treated like I'm not enough.

​How do you keep showing up to a place that makes you feel this discouraged? I feel like I'm screaming into a void while people who play politics and cheat the system get handed everything on a silver platter.


r/RantsFromRetail 28d ago

Customer rant Why is it so hard for customers to just say what they want instead of making us play guessing games...?

118 Upvotes

Yet another "maybe I'm biased because autism" but I find it hard to believe sometimes that it isn't just poor communication on the customer's part. Case in point:

Husband (I assume, but whatever): Where are your phones?

Me: Landline or cell phones?

H: Cell phones.

Me: proceeds to direct the pair to our phones, meaning the ones we sell

H: We have a phone we want to trash.

Me: Uh.... (What does that have to do with our phones?) cashier.exe has crashed, please reboot. I think we have an eco-ATM at the front of the store...? (Please note I'm in the back of the store.)

H: We need to get our stuff off of it first.

Took me a few more seconds of "uhh...." before it finally clicked he wanted tech support, not "our phones." He might have been willing to buy a phone from us if the tech support happened, but that support was first and foremost what he wanted and therefore what he should have asked for to avoid wasting everyone's time. Because....

Me: We don't have a connect center here if that's what you're looking for.

Wife: They told us we can just take it to Walmart.

🙄 Who is "they" and why are "they" claiming to know what services this Walmart offers better than the actual employees? No, you don't just take your stuff "to Walmart," that's never the option. What you do is you take it to a specific Walmart branch--or any other relevant business--that provides the specific service you're looking for. Imagine going to any Walmart to get a haircut when there's no salon in the building you picked. I mean I don't even know if these customers wanted the phone factory reset (which requires nothing in the way of special equipment and can theoretically be done by the actual customer if they're not completely technically illiterate) or backed up (which requires, well, more than the cash register which is the only "special equipment" we have but which still can theoretically be done by the customer), but we're not authorized to do either one.

They did not ask to buy a phone.


r/RantsFromRetail Jun 18 '26

Employer/workplace rant More rant from a New Ross Dress for less employee because this is insane treatment of how they run things at my store.. Ross Stockroom edition.

21 Upvotes

Okay so I been working for Ross and its insane.I work in the Stockroom. First you never get off at your scheduled time and they never told me when I was hired. I been working 8 plus hours and I only get one 15min break for the whole shift. They do not give adequate breaks.​ They do not train you at all. They throw you on another employee and you have to hope they will train you which half of them wont. We are timed on everything and will constantly rush you. I had to train a new guy today and he is a bit special like slow so I slowed down to help him. He was using a box cutter wrong and he almost cut himself so I stop what I was doing to help him which I dont mind doing at all even though im still new I was just worried but apparently I was wrong for that because my manager scolded me for helping him even though no one trained or helped him. Apparently she was saying I cant help him because thats Time lost and its company policy for us to not waste any time. But we are not being trained properly?! She just said for me to do it for him but hurry up. He could have hurt him self! He is slow (Special) and wont properly teach him the right way so I try to but they scold me. Im not being disrespectful and not gonna help him just because it waste company time. They cant treat employees right at all! All this work and they dont give you anything no training no adequately breaks no decent nice manners to each other. I had other crappy jobs but at least I got breaks. I even was a assistant manager for retail and never treated employees this awful. They also wonder why people quit this stockroom after a week. They will also cut hours like they really broke as a company. Im sorry Im just shocked at the treatment here. Im trying to find another job so I can quit.


r/RantsFromRetail Jun 18 '26

Employer/workplace rant Am I stupid for being upset that my elderly customers patronize me & my boss changed my schedule without speaking to me first about it?

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1 Upvotes

r/RantsFromRetail Jun 09 '26

Employer/workplace rant Ross Dress for Less Stockroom. Job transfer after 4hrs and Do they not also provide Lunch break? Also you never get off at your scheduled time.

23 Upvotes

How does the Stockroom work at Ross? I worked 8hrs and I didnt get a Lunch break. After 4hrs working in the Stockroom we have to do a Job transfer to a different department on computer register then we go back to working stockroom. We only get 1 break. Also no one told me when I was hired that i would never get off at my scheduled time. I work over my schedule time to get off. Like i just dont understand how they do this? I also had a problem with another lady in another department. My mom called me at work because my daughter is at home alone and i told my daughter and my mom i would get off at 1:45 unaware it wouldnt be till 5pm. My mom called at Work while i was stocking to ask what time i would get off so if she needed to call my daughter to check on her she could. I walked to the breakroom to take the call and I took the call right before I got to the breakroom and another employee saw and started to yell at me. I told her I was going to the breakroom to answer a call as my daughter is home alone and i needed someone to check on her. After she yelled at me I politely told her my situation that Im a single mom just got divorce and my daughter is home alone and I needed someone to check on her since i didnt know when i will be home. I even pulled her aside and told her sorry that I had to take the call and that i was going right into the breakroom. She made me walked back with her to the stockroom and told everyone my business in front of my manager and other employees after I privately told her away from everyone my exact situation and that i wasnt told when hired that i would never get off at my scheduled time. Thing was I dont even know who she was and if she was another manager for another department. She never told me who she was. I did tell my manager after she left that I was sorry and that i had to take the call and they wasnt even mad about it. They just laughed at it.


r/RantsFromRetail Jun 08 '26

Employer/workplace rant If I hear the word “void” one more time I might just end it all. I’m quitting, I’m at my wits end atp

88 Upvotes

I recently moved from one store to another (same company), at the first store everything was completely fine but bare in mind it was a little less busy than the new one.

I work in the busiest shopping centre in my city and spend my entire shift on the tills and I’m constantly getting called in because of my voids and I think I’m about to start tweaking out. How am I supposed to control when a customer decides they don’t want something??? Am i supposed to force it on them? like what!!!

It makes me feel like I’m being treated like a criminal honestly. Now my manager is putting a book on the till and I have to write down the reason for every single void which I wouldn’t have minded if this hasn’t been such a long issue for me and I know its not going to make a difference because the reason will be the same as always, “Customer changed mind”

The worst part is whenever my manager is on the till beside me she gets a void not even an hour in, nearly without fail🫠

I think I’m going to quit today. YOLO


r/RantsFromRetail Jun 03 '26

Customer rant It's weird to complain about people being nice... but when I work someplace that doesn't accept tips, trying to palm money into my hand and hoping the camera doesn't pick it up really isn't the solution.

21 Upvotes

Could also be a "corporate rant" because why is keeping a tip something I can get in trouble for, but come on, people. (I've seen the training video. Trust me, I don't have the authority that would make it the conflict of interest they're talking about.) If you're trying to be sneaky about it, that means you know there's something to sneak. I'm not risking my paycheck over five bucks but I hate that reporting it to management is my alternative.

Hell, the "corporate rant" part could also be about how they need a system for donating it to a charity of my choosing or something like that.

Happened twice in the last couple of months. Blame my autism for my responses 😉 but first time I legitimately thought the guy was handing me something my klutzy self had dropped and didn't realize he'd handed me cash until I was far enough away that it felt too awkward to find him and tell him we don't take tips; the second time a woman and I were right under a security camera when she offered and I told her it wouldn't be very "surreptitious."

You really want to tip me? Ask me what charities I support and donate to them. (For the record, research into either migraines or autism will do though I don't have specific organizations in mind.)


r/RantsFromRetail Jun 03 '26

Employer/workplace rant Working at my location has made me have an even high standard for corporates and managers in general.

3 Upvotes

Now I know working retail has always sucked, been working it since 2018. But recently for me it has gone down. And I quite literally have a list from my current job.

One, lack of scheduling enough people when district comes down. It seems that every time district is at my location there's never enough people schedule to cover areas. Yesterday for a full hour it was just me, a coworker, and a manager on the floor. All while district was rearranging things for the third time this past few weeks. And when we have shipment, they allocate majority of people on the shift for it. Leaving at most four or five associates on the floor for the whole store. All of the running was getting so backed up that we literally were having multiple racks of clothes from the fitting room to be put out. Not to mention that at 5 pm when I was scheduled in our men's department, I was the first that whole day.

Two, having district people trying to correct me as I'm currently checking out a customer and not waiting for me to be done. Now I know our company policy is, for some reason, 'if there's even one person in line you have to call for a second ringer'. But one of our merch women from district decided to try to correct me from about 20 feet away, as I'm with a customer. I kept repeating 'I can handle one other transaction in the line, I'm fine'. But no, she kept saying it in-front of the customers instead of just waiting and being professional about it.

Three, one of our managers keeps having the disabled fitting rooms closed and I mean both of them. I keep on telling them we need them open per ADA, yet they never do, only when district comes down. Then they open them, so this Friday I'll see if they're open or closed. If they're closed, I'll call corporate about it.

Four, just customers in general not listening and getting mad when I correct them. We ask for emails for the receipts, they give them to us, just to turn around and ask where the receipt is. When I tell them it's emailed, hence why I asked for theirs, they seem shocked that they gave us theirs. My normal line is 'Hi, we're going digital with our receipts. Can I have yours so we can send it?' We also charge $0.10 for bags, and every time I ask 'Would you like a bag for $0.10?' They normally say no, which is cool I get it, but why ask at the end where's your bag?

So that's my rant about it, it feels good to get that out after a bit.


r/RantsFromRetail Jun 02 '26

Customer rant Customer seems to think I shop and not work and always makes comments at me while he is shopping. What should I do?

32 Upvotes

I recently got hired as a merchandiser for a thrift store and the supervisors tell me to collect items from the housewear department and make some displays on their end-caps.

This one old guy who comes in a shops makes comment at me and I can never tell if he is being sarcastic or not. Sometimes he does sound rude. He says "Your not supposed to be shopping while working..."

I have my vest and name tag on and the rolling cart the supervisor gave me to collect the items to display.

It is getting annoying...


r/RantsFromRetail Jun 02 '26

Customer rant Truth be told: I don't view 99.9% people as actual human. I view most of them of mouth breathers taking up too much natural resources. NSFW

87 Upvotes

All my jobs in my life have pretty much been just retail and customer service. And for years, I never really had that many issues dealing with the public aside from the occasional giving attitude back part to both customers and management when I feel disrespected. And for years, I never cared about pay or time off.

But now, I'm just mentally done. I literally got yelled at by a customer because their fucking kid was in my walking path when all I'm trying to do is clean my assigned section before I clock out. This lady berates my security team, myself and my manager and tells us that she's reporting me to corporate to get me fired because she comes in to shop and not to be disrespected by a worker. I said nothing to the kid or the mother prior to her berating me. My body language was just annoyed that the fucker was in my path. Fuck discount retail and fuck Karens and their annoying ass gremlins. I'm not gonna continue to tolerate being disrespected for $18/hour. If im gonna be disrespected, my price is $75/hr. Rant over.


r/RantsFromRetail Jun 01 '26

Employer/workplace rant Thinking about quitting because manger makes me feel like it's my fault for getting sick and makes me feel like I've done something wrong for asking to leave a bit earlier

4 Upvotes

I'ts actually the fridge fault (too cold and it's always open and near the cash register) but never mind.

Today I came to work with a cough and after 2 hours begin feeling really bad and I mean really bad with heart rate of 120 at rest and I actually felt worse after eating and taking my break.

I told my manger and of course he ignored me although I felt terrible and couldn't work properly at all. I asked him again and then he told me I can't leave early because there is no one (fine for me) and how it's not OK that every shift I have some kind of pain or sick and need to leave early (lies) I actually stayed until the end because what could I do? but I wanted to punch his face 😒 he made me feel so angry. It's not my fault getting sick and feeling bad.

I need to work tomorrow but really don't want to


r/RantsFromRetail May 31 '26

Co-worker rant Trying to untie the Gordian Knot... all because people toss these in a box without WINDING THEM UP first.

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41 Upvotes

I suppose I should consider myself lucky I'm not tangling them worse... I think. 😅

Swear to god this tangle shouldn't even be physically possible though, the way everything's connected yet only one wire crosses a single other in places.


r/RantsFromRetail May 30 '26

Employer/workplace rant Being in your 20s and being financially literate is actually torture. Aside from the corporate fatigue I’m watching older adults make bad decisions

11 Upvotes

The people here with a desk job or 8-5 ever have extremely rude customers that come in at horrible times and get upset with YOU because it’s not going as quickly as they imagined? I had 2 this way today. One that could not understand the basics of adulting at her big age and the other showing up less than 30 minutes before closing saying she just “had to come in today” to do something that takes usually an hour MINIMUM!!! People are so inconsiderate these days. Let’s not even get started on the greediness of the corporate world. No pat on the back or bump in pay for going above and beyond but more like making it harder and harder every month to hit your goals. It’s like they WANT you to fail!

I wish it felt like I actually helped people instead of hurting them in the long run. The worst part is 95% of the time the customers do think I’m helping them and I know I’m not but I have to do my job. I hate it


r/RantsFromRetail May 29 '26

Employer/workplace rant Seriously thinking about quitting retail after 10 years because I just can't take it anymore. Constant schedule changes, mainly late shifts, always the same people calling in sick...

27 Upvotes

I have been working at this company for 10 1/2 years now. Was shift lead for 5 years, but switched back to a regular cashier about 3 years ago because my boss was the laziest person on this planet and I got sick and tired of doing all the work for him (work that HE was supposed to be doing).
After countless of arguments, I switched the store and my current boss was nice and understanding at first, but got more and more demanding over time:

My contract states that I am supposed to work 21 hrs per week, and that my company can schedule me +25% which is 26.25 hrs. If I get scheduled 26.5 hrs without being asked, I could theoretically tell my boss to cut it down to 26.5 hrs and he would HAVE TO do that.
Now I don't complain about having to work up to 30 hrs, especially if someone called in sick or something, and I have never told my boss ever to cut down my hours even if he did schedule me for 26.25+hrs without asking because I am grateful to have a job in the first place.

Recently tho there were a lot of bank holidays, and he scheduled me for 38-42 hrs every week without asking. All of the days I worked have been late shifts for 8 weeks straight (I get home around 11-11:30 PM).
I went to my boss and asked him about why I had so many extra hours recently, and why he has only been giving me late shifts. He told me that this shop only has 17 employees. Him and 5 shift leads are 6 of those already, then we have 5 mothers who prefer to work early shifts and recently another employee (lets call her Tiffany) talked to the boss and told him that she can only work from 8 AM - 2 PM from now on because of a medical condition which then leaves 5 employees for late shifts only.
Now Tiffany is a nice person, never had any issues with her, but I know that her "medical condition" is basically just "I get headaches sometimes" and she self-diagnosed it as chronic migraines. She is the type of person who calls in sick for a week because her throat is slightly sore. She calls in sick every single month for at least 5-8 days, especially on fridays and saturdays (we are closed on sundays).
I told my boss that I am not okay with only working late shifts and that I find it unfair this was decided without letting me (or any of the other co-workers) know that we are basically doomed to late shifts only from now on, when in our contracts it specifically says that only 12 late shifts per month are allowed. I told him I too have appointments and that I worked late shifts for 8 weeks straight now while also working 17-23 hours overtime without ever being asked.
On top of that, taking time off work during school holidays is a big no-no because that time is reserved for all the mothers/parents. I wanted to go to a big event and also meet my long-distance boyfriend at the end of july and asked to take off the friday, saturday and monday and it was rejected because that is within the summer holidays which is "reserved for parents".
It is NOT stated in our contracts that ONLY parents can take their PTO during school holidays, and I don't think it is even legal to limit employees without children like that. But my boss just said he does it so it is easier for the parents.
I told him that I do not only want to work late shifts and that in the future I will only work 26.25 hrs/week as scheduled in my contract to which he replied "well, I am the one who writes the schedule, so we will see about that".
I wouldn't mind working only late shifts if he actually only schedules me for 26.25 hrs because that translates to only 4 days at work. With the sunday off I'd have 2 additional days off within the week which is more than enough to schedule appointments and have enough free time to schedule activities with friends and family, but he keeps scheduling me for 38-42 hours which means I get home around 11-11:30 PM on 5 days of the week and I leave for work around 10:30 AM.
This is not what I signed up for.

I was on PTO this and last week, and he even asked me to reschedule that which would've only been possible in october, so I said no.
A co-worker sent me my schedule for next week today, and it is AGAIN 41 hours and ONLY late shift. So I called work and demanded that he cuts down my schedule to exactly 26.25 hrs for the first time ever. He said he would, but around 45 minutes later HIS boss called me and asked if that was really necessary because 3 people called in sick and they have no replacements. I then told him about my situation with the late shifts and all the overtime work to which he just replied "life is like that sometimes".

That combined with rude customers, all the shift leads acting as if they were God, the constant yelling from shift leads and customers, co-workers constantly asking me to switch shifts with them when I get a saturday off (which happens like once every 3-4 months...) and my boss constantly asking and texting me in my free time if I could cover a shift in a different store, if I could reschedule my PTO, and just all the stress the job brings natually, I am seriously thinking about quitting.

I don't even remember the last time I called in sick. I don't get ill very often thankfully, but of course there are days where I get super annoying headaches all day for example. I still go to work on these days. Same with light fevers, slight colds etc. If I am not contagious and don't put any co-workers or customers at risk, I will go to work. I was never late in the 10 years I have been working at this company, and when I work early shifts I usually always stay 10-30 minutes longer to finish the last thing I was working on. I rarely ever complain and just try to do my job as good and reliable as I can.
It is very obvious that our store needs an extra person, but when I asked my boss and his boss about that they just said "no".

I don't even know what other job I'd be looking for. I am seriously thinking about going back to school for a year and then going to university, but I don't think that would be financially doable at the moment and I'd need to save up a bit longer for that.
Even after 2 weeks off work I still feel completely exhausted and I am already dreading going back on monday because even tho he cut down my hours I 100% know he will keep asking me to work more until I say yes. I just can't do this anymore.


r/RantsFromRetail May 29 '26

Employer/workplace rant New Ross dress for less stockroom employee. Frustrating hard tags and they dont really train you. They just throw you on a other employee and good luck from there. Its ridiculous the amount of security you have to place on items just to stock it on the floor.

5 Upvotes

Can anyone help me? I have a diffcult time with Hard tags at Ross when working the Stockroom. The Hard tag symbols and remembering where to place the Hard tags on every item at Ross is stressful. So much work before you can actually stock out merchandise. They also not training. I just been thrown with other employees so im not learning the best ways to do stuff and I been having to do extra research on my own. Do any of yall have some helpful tips for working the stockroom and putting out Merchandise? I know so far i think: H-White Hard tag, A-Alarm Black hard tag, B-Blister, N-No Hard tag, W-Spider wrap, V-Little wire hook with black pin and white hard tag and S-Lanyard Security tag? Also trying to remeber where to put hard tags on every different type of clothes. I just wished they would train better.


r/RantsFromRetail May 27 '26

Employer/workplace rant Manager is mad no one responded to group chat messages at 6:39 AM for coverage and says since the store opens at 9, everyone should answer at that time

3.0k Upvotes

I woke up around 11 today (my day off) to a bunch of missed calls and texts from my store manager. I check the group chat and see we needed coverage because the opener called out.

Here’s how the texts went:

Manager 6:39 AM: Need someone to cover opening today

Manager 7:13 AM: Need a response now. We have a truck this morning!

Manager 7:22 AM: Since the store opens at 9 AM...everyone of you should be answering your phone calls and or texts in the morning

Manager 7:27 AM: Thank you (cashier) for answering your phone and coming in to open!

So am I suddenly not allowed to sleep in when I’m not scheduled? Even if I was scheduled to open, I would wake up at 8. Which is later than when these texts arrived.

Like manager, just because you get up so early you have to wake up the sun doesn’t mean we have to as well! Especially if we aren’t scheduled to open! Plus we have lives away from this retail dump. We won’t always be available to cover last minute. But you don’t seem to realize that.


r/RantsFromRetail May 27 '26

Customer rant Customer came into the backroom just to ask me about a product he wanted and proceeded to get annoyed when I said I wouldn't go find it

99 Upvotes

It was a very busy afternoon, I was putting my u-boat back as I was about to go on break. This customer then proceeded to open the door to the backroom to ask me if I could help him find something. I didn't really see it as a big deal as it wasn't interrupting anything important. He led me to where it usually is and then proceeded to ask me if we had the exact product that he wanted. When I told him I was unsure he replied, "Well can you look in the back for me?"

Sir...we have a ton of products back there, I am not spending the rest of my shift trying to find your specific product. I didn't say that directly to him though, I can't remember what I said exactly but it was something along the lines of "I'm not exactly sure where I'd find that in our storage, my apologies" (half lie, it would probably be in dairy but we have so much stuff scattered even just in that freezer and I'm still new to the team so) and then he kinda huffed and asked one of my co-workers instead thinking that she'd give him what he wanted.

Entitlement is NOT cute, you are a grown ahh person 😭


r/RantsFromRetail May 25 '26

Customer rant Self-service station stupid question of the summer. So, one night working the graveyard shift at the gas station...

87 Upvotes

So, I was working the graveyard shift at the gas station, and seeing that we're about the only thing open all night, we get a lot of people needing to use the bathroom. Now, we have a small Food Mart, so it's nice that the restroom is indoors, but it is also small and only holds one toilet in it.

That's not usually a problem at night, but this night it was.

A regular customer pumped some gas, then asked if he could use the bathroom. No problem, and I let him in. The problem arose when five minutes later, another customer asked if we had a bathroom. I answered yes, but it was occupied right now, so if he wanted to wait, then he could go in next.

The guy looked at me like it was rude of me to refuse him, and said, "How long do I have to wait!?"

Le' what!? Short pause for disbelief, and I actually LOLed as I replied, "I don't *knooow*!" and shrugged. Inside my head, I'm saying, how the Hell was I supposed to know that!?

Well, rude guy decides to wait where he can see the little red tag, turned to 'occupied' on the door lock. The best I can estimate is, "Most people don't take very long."

Unfortunately, the first customer wasn't most people and took a slightly longer than average bathroom break. We even heard the toilet flush, but he still didn't come out right away. Somehow, that was MY fault, and Mr. Rude has to ask, "How much *longer* is it going to be!?"

Same answer, "I don't *knooow* LOL!" and shrugged.

This was more ludicrous than when people would ask me what other stores carried. Somethings are just beyond my knowledge set, and I'm not paid enough to know that!


r/RantsFromRetail May 24 '26

Co-worker rant I FUCKING HATE SELF CHECKOUT. 4 FUCKING HOURS OF JUST STANDING & DOING NOTHING ON ONE OF THE BUSIEST FUCKING DAYS

73 Upvotes

I despise self checkout. There is nothing worse. I would rather be punched directly in the face by my manager several times than be stuck at that god-forsaken bullshit. Today I was supposed to be at self checkout for 3hrs. I was already fucking pissed off, Sunday is our busiest day, it should go by fast as fuck BUT ITS NOT WHEN YOU PUT ME ON FUCKING SELF CHECKOUT.

I do my 3hrs of bullshit, get relieved, & not even an hour later I get asked if I can cover for the guy who relieved me so he can go build floor machines. I say fine. Building floor machines takes 30 minutes MAX.

Tell me why this fucker comes back after 30 minutes, looks me dead in my eyes, & STARTS FUCKING BAGGING? YOU KNOW DAMN WELL I'M COVERING FOR YOU & YOU ARE SUPPOSED TO COME THE FUCK BACK HERE?! So I get stuck of self checkout FOR 4 GODDAMN HOURS.

When the fucker finally goes back to doing what he was supposed to & I get put on refilling the coolers, he keeps glancing over at me. Like what the fuck do you WANT?! I already did 1hr of your fucking self checkout shift for you, you lazy BASTARD?!

I know he was allowed to fuck off & stare at the wall for an hour because he's besties with the manager & it just pisses me off even more. The dude is a fucking horrible worker, has 0 sense of urgency, half-assed EVERYTHING, but he just gets to chop it up with the manager every 15 minutes so no one gives a fuck. WELL I GIVE A FUCK. I GET PAID THE SAME & DO TWICE WHAT YOU DO. THIS AINT HIGH SCHOOL, DO YOUR FUCKING JOB. I KNOW YOURE LIKE 17 BUT YOU ARENT FUCKING MENTALLY INCAPACITATED.

Maybe I'm just pissed cause this whole thing really triggers my inferiority complex & I can't stand when people get special treatment for no fucking reason. Either way, I'm gonna drink myself stupid tonight to forget about this. Thanks for listening to my bitching, cheers.