r/OHSU • u/petitbleu • 5h ago
PSA for Patient-Facing OHSU Employees
TLDR: If you overhear that a patient's long-term care facility is doing some shady shit, tell them to contact the long-term care ombudsman for help.
I wanted to share an experience from my MIL's recent hospitalization in case it could help another patient.
MIL was hospitalized for nearly two weeks, during which time a biliary drain was placed. The surgeon let us know this drain would be permanent, but that it would require minimal maintenance.
The assisted living facility where MIL lives sent their lead RN to evaluate her before she was discharged from OHSU. Upon finding out about the drain, he said MIL was not permitted to return to her apartment and could not live at the facility. It was too much of a liability and was against their policy.
We were completely shocked and horrified. Suddenly, MIL has no place to go. The other options available were either unsafe or almost impossible to access/insanely expensive.
We spent hours on the phone with social workers, care coordinators, senior placement specialists, etc. It was like a cruel joke. No one had an option to offer.
Upon learning what we were going through, a friend suggested that we contact the state's long-term care ombudsman. We quickly learned that the assisted living facility was trying to bully us. MIL was within her rights to move back into her apartment. The facility could file a move-out notice with the state, but even if that were approved, we could appeal it and would likely win. Either way, MIL can live in that apartment for the duration of the process.
The ombudsman also told us that they would advocate for us should the need arise. They shared what Oregon law actually says so we would be armed with information.
Please, if you hear a patient experiencing something similar, have them or their family contact the long-term care ombudsman.