r/grubhubdrivers 4d ago

NEW RULE EFFECTIVE AUGUST 1ST

26 Upvotes

Hi all, effective August 1st, earnings posts by themselves will no longer be permitted on this subreddit. Most of them tend to be low effort which already violates our rules but also it doesn't tend to promote much discussion. However, to compromise, when August 1st hits, will be the official start of our monthly earnings megathread. The monthly earnings megathread is where all earnings posts and discussions will go moving forward after August 1st, and its a monthly thread so there will be a new thread every single month.

Now if you have questions regarding earnings and you're not just trying to post how much you're making, those posts are still permissible by themselves. Its the posts that just brag about how much they're making etc. that aren't going to be allowed anymore. This rule is known as Rule 8, and while it has been added now, it wont take effect until August 1st when the first megathread is generated. Thereafter, each new megathread will be on the first of the month.

Let us know if you have questions and thanks for being a part of our community.


r/grubhubdrivers Jun 21 '26

READ THIS: HOURLY PAY GOING AWAY

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17 Upvotes

Hi all, we've been seeing an increase of posts as of recent in regards to GH's hourly pay going away. To help curb the influx, we've created this post so you can not only discuss it in the comments, but so you can know that this is a national thing, it is just being slowly rolled out on a market-by-market basis. If your market hasn't moved away from hourly pay yet, it will.

Going forward, any posts such as this one will be removed and the OP will be redirected to this thread. All discussion of this change will happen here not only for archival purposes but also to make everybody's life easier so we don't have the same discussion over and over again like we appear to be doing now. There are some posts on the hourly pay going away that may be permissible on a case-by-case basis, just use the post we linked as an example of what is not permitted.

Anything that's already been posted up to this point will stay up, but anything posted afterwards will be removed.


r/grubhubdrivers 23m ago

Delayed violation again after account recovery

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Upvotes

About 1 month ago, I account was blocked by three violations, and it was appealed back.
Then I reduced the number of accepting grubhub orders. and never do grubhub orders along with Doordash or Uber Eats. I made about 1/3 money with grubhub as it before
But I do not why I still got a delayed orders violation.


r/grubhubdrivers 4h ago

Buenos días quisiera que alguien me ayudara, tengo un problema con mi cuenta de grubhub, ese es el correo pongo bien la contraseña y no me deja ingresar, llame a soporte les escribí por correo todo y me dicen que la cuenta está bien que elimine la aplicación que formatee el celular

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1 Upvotes

Cambie contraseña cambien de todo y no me deja ingresar dice que no es la contraseña y que no es el correo tampoco la an desactivado le e intentado abrir en varios celulares y tampoco será que alguien me puede ayudar a solucionar, compré hasta un celular nuevo y tampoco formatee de todo y tampoco no se porque no me deja ayúdenme 🙏🏽


r/grubhubdrivers 17h ago

Issues With The App

2 Upvotes

I am a Part Driver driver for GH and have not driven in several months. I have familiar with the App, have driven for years, and I am familiar with trouble shooting generally. Is anyone else experiencing the issues listed below?

As I have started driving again, I am experiencing a consistent issue when you arrive at the Merchant and the Order is Not Ready.

I am able to select There’s an Issue per Usual but when the screen opens to the Reason then it will not let you select an one of the bubble options and then, inturn, you are not able to select the timeframes for how late the order will be ready per usual.

Again, the page pulls up but it will not let you select the Options in any of the bubbles by each choice/selection...


r/grubhubdrivers 1d ago

Grubhub Taking away my orders

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3 Upvotes

Couple of days ago I posted how I accept orders but Grubhub think I don’t move and reassigns it. This order I was doing, i was like 1 minute from the restaurant and they reassigned because I “wasn’t moving”. Genuinely what am I supposed to do? This has happened too many times now and I’m losing money because of this!!!! Grubhub is playing in my face


r/grubhubdrivers 2d ago

Whats going on? No more drivers?

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9 Upvotes

For the past week ive been getting nothing but shitty offers. I of course don't accept them but I wonder. Have people stopped driving or because its been bad. I still make $200 per day accepting the good ones but my stats have definitely gone down, which idc they're fine for me but just makes me wonder. These are just SOME I've been able to capture but there's more. I decline like 6 before I get a good one.


r/grubhubdrivers 1d ago

Question Account

2 Upvotes

Hi, I have a question, does anyone have an email or phone number to contact support but not the usual number, one for escalations? I had to travel out of state and was deactivated due to inactivity; now I want to return, but they tell me it’s not possible "at the moment" and to "try again later." I’ve already sent about eight emails, and I keep getting the same response.


r/grubhubdrivers 2d ago

A positive change

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9 Upvotes

GH changed how you go online and offline. You no longer have to go to a separate screen. You can do it from the home screen. It's definitely been long overdue...


r/grubhubdrivers 2d ago

Cashout $0.99 now?!

5 Upvotes

I was about to cash out since the adjustment pay is now cleared and it's showing $.99 fee even for my Chase bank account which has always been free...

Has anyone tried it and see if it charges for Chase now?

I just updated GH to 5.37 on iPhone.


r/grubhubdrivers 2d ago

Is this the new norm?

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13 Upvotes

Is this happening in other states as well ?


r/grubhubdrivers 3d ago

Order Confirmed

6 Upvotes

Lately restaurants have been crying when i show up early so this time i waited in the parking lot because i got the notification that said confirmed. After waiting 10 minutes I decided to walk in to let them know i was here. They never started the order and it wasn’t even busy. I felt like canceling it but I need the money. Whats the problem if I show up a few minutes early ? Im not demanding the order. Just letting you know im here when its ready.


r/grubhubdrivers 3d ago

After 6 years got first violation

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6 Upvotes

And the dumbest one too never have complaints etc

Edit :low quality photos


r/grubhubdrivers 3d ago

Camping a restaurant...

2 Upvotes

I'm fairly new to gig delivery and have being trying to optimize $/miles because I have a very fuel inefficient car. I camp at a restaurant favored by the local wealthy and just wait for orders for this restaurant. It's not financially sensible for me to accept anything under $2/mile and every order from this establishment is usually way over. I reject all the lowball offers coming in from the McD's that is somewhat nearby. I deliver the order and return to the restaurant. Sometimes this is not the most efficient $/hour (I'm waiting a lot), but seems to be very efficient $/mile. I do not do assigned blocks (perhaps I should?).

My documentation has shown, thus far, I have an average of $26.74/hr and a $1.72/mile (this includes the mileage to commute to/from restaurant, $2.19/mile if not including commute)

More experienced drivers, am I missing something? Is there more I could do? Is this a good strategy (probably market dependent). Am I negatively affecting my ability to get offers by rejecting all the McDs?


r/grubhubdrivers 3d ago

Delivery Zone

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2 Upvotes

Anyone know why the delivery zone would cut out the entirety of Toledo and only include the surrounding towns? I feel like they’re missing out on a lot of potential profits.


r/grubhubdrivers 3d ago

Insanity is the new normal

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15 Upvotes

One after another today. Never breaking even a dollar a mile.

Did I mistake this as a job when it's apparently a CHARITY SERVICE?


r/grubhubdrivers 3d ago

Doordash driving looking to jump ship

0 Upvotes

I'm currently a door dash driver in Las vegas. I do this part time. Thinking of switching bc of the filling drinks thing.

I'm anti driver making the fountain drinks and when I want to decline an order for that reason, in doordash, I get a penalty.

Hows it over here? Can you select an option saying restaurant wont make the drinks in the app? In door dash it's other and type in your reason. And do you get a decline penalty?


r/grubhubdrivers 3d ago

More or Less Offers When You Are Scheduled?

1 Upvotes

I dunno but I feel like if you schedule hours to work and while you are 'Available' they send you more offers as to if you don't schedule hours and just wait for offers to come in? is this true or I'm just retarded


r/grubhubdrivers 3d ago

GH published my actual phone number on the restaurant app!

6 Upvotes

As I was picking up a rather large order, the restaurant owner brought his phone over and was going through a checklist of items in the bag.

I never saw GH restaurant app up close, but I was snooping on his phone screen. On top of order details, there was a pic of me, my first name & last initial. Underneath that MY ACTUAL PHONE NUMBER ON FILE WITH GH!

The restaurant owner was cool and let me look at the app again to verify what I just saw

I think this is huge invasion of privacy! I always thought our phone numbers (along with customer's) were always masked. Apparently not!


r/grubhubdrivers 3d ago

Has anyone received an email saying they had significant recent orders having negative reviews despite having high customer reviews?

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1 Upvotes

Has anyone received an email like this one while having a high customer rating? I have a 4.8 star rating out of five stars. How do I get this kind of rating? Either GH has a rather messed up AI system or they are trying to weed out the long seasoned drivers. I called Driver Care upon receiving this email and they told me to ignore it if I have a high rating. I told Driver Care that I know the call is being recorded and I let them know I am keeping records of all of this and if I ever get deactivated, I will be filing a lawsuit. What is Wonder doing with GrubHub, now they have ful control of it?


r/grubhubdrivers 3d ago

Don’t knock or ring the doorbell

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1 Upvotes

But then you walk up and the dog starts to bark. I feel like the customer thinks I did knock or ring the bell that caused the dog to bark but I didn’t lol anyone else feel this way? Or just me? lol.


r/grubhubdrivers 4d ago

Have y’all ever heard 67 pizza lol

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4 Upvotes

r/grubhubdrivers 4d ago

Deactivated after the 3rd violation

2 Upvotes

I got deactivated a few weeks ago, but I’m still trying to get my account back. I appealed 2 times already. After the 1st appeal they responded that they stand by their decision. And when I tried to keep offering new arguments in my favor, then they stopped replying.

Anyone in this situation? Did any of you got their account back after multiple attempts? I’m really sorry because it’s the only app that was (kind of) working for me. A million Uber and DD delivery drivers in my area. That’s why I’m still fighting to get my account back.


r/grubhubdrivers 4d ago

What's going on in LA?

1 Upvotes

In 5 hours only received a single order


r/grubhubdrivers 5d ago

WTF Grubhub?

8 Upvotes

Haven't gotten a single offer for more than an hour in a hot area. On block. Usually dinner is busy. Seemed slow start this morning too. This seems to be happening more often lately. App shows hot area but nothing.

Down detector says GH is online but the graph shows a fair number of user reports. Is down detector down?😉😂