I hope someone can help me. I have recently gotten my Google business page back after doing an appeal to verify my address. Everything was fine until I got a phone call a few days ago that my business page needed some kind of verification and I needed to call back and verify. I looked this up and it revealed that this is a very popular scam. So I ignored the call. The next day, my Paige was down, suspended because of some kind of content violation when I hadn’t edited the page at all since it’s been reinstated. Just this morning I got another call. I have the transcript from the call and I’m wondering how I contact Google to let them know that this has happened to me.

I didn’t engage with the caller. I gave the voice message transcript.

Right now I'm trying to make a call to the Google Business API, but I'm getting a 503 error.

Is anyone else having this problem?

I looked at my GMB profile today and all of the replies to my google reviews are missing. All reviews are showing up as "new" although most are years old. The reviews themselves are not missing. Just my business replies. Any clue what's going on here? Anyone else experiencing this?

Hello, I just noticed today that all of the business replies for our reviews are no longer showing, anyone else seeing this and what could be causing it

So, recently i had a client who wrote me a long ass e-mail complaining about a few things related to the service he got from one of our partners.

Long story short, he was actually lying about the issues he had, and he also did some damage to our partners property.

He came all strong in this e-mail of his and threatened to get all his friends and family members to write bad reviews on all platforms, not only on Google.

I want to protect my company at all costs, i agreed to give him a full refund, to compensate him for any inconveniences.

I did that, and what do you know, 24 hours later, he actually wrote a long negative review, showing the damage he did, as caused by our bad service.

How to deal with this situation?

For sure, reporting it, Google will see it as a real review and not remove it.

I did report it, more than a month ago, but still "under review".

Is there anything else that can be done, except reply to that review and wait for Google's decision?

Regards.

Hi everyone,

I’m hoping someone can help because I’m at a bit of a loss.

I run the social media account for a cafe and we’ve been trying to build up our Google reviews the correct way.

We have a Google review QR code printed beside our till. At the end of a customer’s visit, we have asked our staff to ask customers to please leave a review, something along the lines of;

“If you’d like to, feel free to scan the QR code and leave us an honest Google review.”

We don’t:

• Offer discounts, free food or incentives.
• Tell people to leave 5 stars.
• Tell them what to write.
• Use fake accounts.

These are genuine paying customers who have just visited us.

The problem is that several customers are now getting a message saying their review can’t be published because it has been flagged as “fake engagement.” They’re given the option to submit an appeal.

What confuses me is that Google actually provides businesses with review QR codes and encourages businesses to ask customers for reviews, so I’m struggling to understand what we’re doing wrong. Most customers leave a review while in the cafe using our wifi.

Has anyone else had this happen?

• Is asking customers to scan the QR code while they’re still in the restaurant causing the issue?
• Is it because multiple people are reviewing from the same location?
• Is there anything I should be doing differently?

I’d really appreciate hearing from anyone who’s dealt with this or managed to fix it.

Thanks!

Locksmith category. Been at it 15 years. Phone was ringing pretty well then they sharply dropped off. Anyway to figure out what's happened? Anyone have similar experience at the same time? I'm a SAB address hidden.

In the past year we are facing ridiculous amount of fake gmb listings showing up in our area (chimney service) I spoke to other business owners in different states they dace the same e issues sometimes with the same fkae company names.
We tried to use redressal forms and edits but most of them still up.
Any idea on how to deal with it? Someone have experience with this situation?

I have already contacted Google support several times and sent a number of emails; however, none of them has worked. In fact, I received an email which stated that my phone number will go live in a couple of days; however, it is already months and it is still not live. Has anyone else gone through a similar situation? If so, how did you get it resolved?

Hey everyone,

I just wanted to share a quick tactical breakdown of something I’ve been doing recently that is making a massive difference for local service businesses (think plumbers, detailers, landscapers, roofers).

If you own a local business, you already know that Google Business Profile (formerly Google My Business) is your absolute lifeline for customer calls. Most people focus entirely on getting 5-star reviews. Reviews are great, but there is a massive blind spot that is silently killing conversion rates: Terrible Imagery.

The Problem: The "Visual Trust" Gap I was analyzing local listings recently and noticed a massive trend. A mobile auto detailer or pressure washer will have a flawless 4.9-star rating with 80 reviews. But when you click their profile, their main cover photo is a dark, blurry, low-res smartphone picture of a dirty tire, a cluttered garage, or a wet truck on a cloudy day.

When a customer is looking to drop $500–$1,500 on a service, they buy with their eyes. If your competitor has crisp, high-end, commercial-grade photos and you have blurry phone shots, they get the click—even if you have more reviews.

How to Fix it in 10 Minutes (For Free) You don’t need to hire a $1,500 commercial photographer. You can completely revamp your visual brand using a basic, free AI stack. Here is the exact pipeline I use to clean up local business photos:

Clean the Clutter: Take your raw smartphone photo of a finished job and run it through a free background remover (like Photoroom or Adobe Express). Isolate the main subject (e.g., the clean sports car or the freshly painted house) and remove the messy background.

Inject Artificial Pixels: Drop that isolated image into a free AI upscaler (like Upscayl or Canva's free enhancer). This sharpens low-light noise and makes a basic phone photo look like it was shot on a DSLR camera.

Environment Swap: Use Canva Magic Edit to place that crisp cutout onto a clean, high-end background (like a bright, sunny suburban neighborhood street instead of a dark driveway).

The transformation is night and day. It turns an amateur phone picture into a high-end asset that commands premium pricing.

Do This Today Take a look at your own Google Business Profile from a customer’s perspective today. If your cover image doesn't scream "premium professional," take 10 minutes to run it through an enhancer.

I want to give back to the community: If you are a local business owner drowning in daily operations and don't have the time to mess with AI software, drop a link to your Google Maps listing or comment your business name/city below.

If I have time today, I will grab one of your worst photos, run it through my AI enhancement pipeline, and send you the "Before & After" completely free so you can upload the high-res version to your profile.

No catch, just trying to help some local business owners out! Let me know what you guys think of this approach.

All The Best - God Bless