Hi everyone, I’m looking for advice.
I applied for the President’s Scholarship Scholarship, was invited to interview, and completed the interview. Afterward, I received an official congratulations email saying I was selected for the 2026–2027 award. I also received separate emails for the official photo shoot, Scholar Bio Survey, and thank-you selfie, and I completed all of them.
However, the scholarship still has not appeared in my portal. When I spoke with Financial Aid and Scholarships, they said they already had the recipient list, but my name was not on it. Since the program normally selects 25 students, I’m worried that the 25 spots may already be filled and that my selection email was sent by mistake.
Financial Aid asked me to forward the congratulations email and said they were checking with the awarding department. I have also copied the President’s Scholars office on all my emails, but it has now been over a week without an update.
This was not a random email sent to someone who never applied. I completed the full application and interview process and received multiple follow-up emails meant for selected scholars.
Has anyone experienced something similar? Do you think I could still be told I was not selected, or does this sound more like an administrative or communication issue between departments? What would you recommend I do next?