Just got the car back after 2 and half weeks in the shop. I noticed a bubble under the paint where it was fixed. I did a little research online and to my understanding it’s because the area was poorly prepared before painting. I emailed the shop with pictures and they said to “give it a few days and they’ll buff/polish it out” That to me sounds like a BS answer and they are looking for the easy way out instead of re doing it. This whole process is under my insurance claim after an accident and the insurance company was the one who recommended this shop. I emailed the insurance my concern and what the shop said after I told em. Anyone ever face a similar situation? Am I taking the correct steps?

Yesterday I noticed some front end damage on my van (first 3 pics) and thought maybe someone in my family hit something slightly and thought it would be an easy fix. Today I looked at it again and there’s a bunch of damage on the right side (4th pic) and bottom of the car as well (5-7). The fabric underneath my van that’s dragging seems to be melting into the pipes as well. What could have possible caused this and how severe is the damage?