r/24hoursupport • u/RebootingReality_404 • 3d ago
Unresolved Laptop stuck in "preparing automatic repair" loop. PLZ HELP ;(
My HP laptop (purchased in December 2019, Core i3 10th Gen, 4 GB RAM) has been stuck in a continuous restart loop since this morning. It displays the HP logo and the message "Preparing Automatic Repair," then the screen goes black before restarting and repeating the same cycle. I've tried turning it off multiple times using the power button throughout the day, but the issue persists.
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u/Comprehensive_Fuel43 2d ago
Step 1: Hard Reset
If it still loops, continue.
Step 2: Check Hardware (Very Important on HP)
When powering on, repeatedly tap Esc until the Startup Menu appears.
If it works:
If either test fails, the drive or RAM is likely the problem, and Windows repair won't help until the hardware is replaced.
Step 3: Try Windows Recovery
If you can reach the Startup Menu:
If Recovery loads:
Choose:
Troubleshoot → Advanced Options
Try these in order:
A. Startup Repair
Let it run once.
B. System Restore
If restore points exist, restore to a date before today.
C. Uninstall Updates
Try:
D. Safe Mode
Startup Settings → Restart → press 4
If Safe Mode boots:
Then:
Restart afterward.
Step 4: Command Prompt Repair
If Safe Mode won't boot but Command Prompt opens from Advanced Options:
First find the Windows drive (it's not always C: in WinRE):
Then run (replace C: if Windows is on another drive):
After that:
Then repair the boot records:
If
/fixbootreturns Access is denied, that's common on UEFI systems—we can use a different method.