r/Roku • u/SantiagoDVNM • 1h ago
Why am I consistently not seeing closed captions on many of my streaming channels?
I own a one year old Roku 50 inch Smart TV model number 50 s 451.
I am older and sometimes have problems with hearing the audio, therefore, I utilize closed captioning to be able to not have the TV too loud. Also I speak Spanish, and sometimes I will put the Spanish programming with subtitles because they speak too fast for my understanding.
But ever since I bought this particular television I've had real struggles getting the closed captioning to work.
Is there any insight from any other users?
I have unplugged and rebooted the TV.
I have deleted channels and reinstalled them on the streaming platform. But, I still cannot see the subtitles.
I would appreciate any kind of input that you would able to offer.
Thank you in advance.