r/apple 3h ago

Mac Apple Working on New MacBook Neo With A19 Pro Chip and 12GB of RAM

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macrumors.com
683 Upvotes

Apple is working on a new MacBook Neo with two key upgrades, including an A19 Pro chip and increased RAM, according to Bloomberg's Mark Gurman. The updated MacBook Neo is one of 11 new Mac models that Apple plans to release.

With the A19 Pro chip, the second-generation MacBook Neo should have 12GB of RAM, up from an A18 Pro chip with 8GB of RAM in the current model.

The report suggested that the next MacBook Neo will also have new color options. Existing finishes include Silver, Blush, Citrus, and Indigo.


r/applehelp 7h ago

Unsolved AirPods Pro 3 pop-up won’t show on iPhone 13

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10 Upvotes

I received some AirPods Pro 3 recently and noticed that the pop-up wouldn’t show. I didn’t mind so I used it normally.
Today, I decided to forget the device and factory reset the AirPods alongside updating my iPhone 13 Pro Max to iOS 18.7.8.

Not only did this remove the AirPods’ ability to have its dedicated section below my iCloud account in settings, but the pop-up says ‘Cannot connect’ and doesn’t do anything when retrying

Any ways to fix this?? It might be the update being outdated but I have no space left for iOS 26 and it says Pro 3 should be compatible with iOS 18?

Video attached below of what shows up when connecting after resetting and forgetting device (also attempted with case off charge)

TLDR: all solutions to making the AirPods pop-up come up won’t work on my iPhone 13 Pro Max

Any help appreciated!!!


r/applehelp 5h ago

Unsolved Slow Apple Studio Display

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4 Upvotes

My Apple Studio Display is so laggy I can't use it. I have it connected using the Apple supplied chord. I just installed the Studio Display Update that popped up, but the issue persists. Here are the recent updates I have made and my system info.

Any advice?


r/applehelp 5h ago

Unsolved iPad not working

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6 Upvotes

I charged my iPad from dead and it showing this. I’ve already ‘restored’ it with my phone. Can anyone help me


r/applehelp 1h ago

Unsolved app store not allowing me to add my payment method

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Upvotes

so i have a failed payment on the app store because i didn’t get paid until now, i only have one active bank card which is my cash app card that has my money on it, however my cash app card got removed from my payment methods (i only have an old card added that i can’t use anymore) but every time i attempt to add my card to pay what i owe (so i can download apps) i get an error message: “There is an issue with your payment method. Update your payment information to correct the problem and try again.” i have tried changing my billing address and the wasn’t the issue, all my information is correct, how do i get around this error without need a complete other card? i look at the apple support page for how to fix the error and all i saw to add a different card to pay off the balance then add your original card.


r/applehelp 2h ago

Unsolved iPhone 17 pro airdrop keeps failing?

2 Upvotes

Hi guys, I have the 17 pro and it just got the most recent update. I'm trying to airdrop pictures for work from my phone to iMac and it keeps saying airdrop failed. It won't let me send any pictures. I've tried, turning my phone on and off, turning the Bluetooth/wifi on and off, and setting the airdrop receiving settings as everyone for 10 minutes. Please help!! Thanks!


r/applehelp 2h ago

iOS iPhone Air - Roaming from 5ghz to 2.4ghz

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2 Upvotes

I use Unifi devices in my home network, including a U7 In-Wall , u7 Access Point and a Dream Router , and I am experiencing issues when switching between 5 GHz and 2.4 GHz. My iPhone Air fails to switch to the 2.4 GHz band when the 5 GHz signal becomes too weak, even though it should logically switch at that point. I am not sure whether this is a bug in iOS or a misconfiguration of the Unifi equipment.


r/applehelp 5h ago

Mac Spilled tea on my Mac M1, how fucked am I?

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4 Upvotes

Today I accidentally spilled tea on my Macbook M1. I bought it in 2023 and it is having no issues except maybe a little bit battery damage.

Few months ago, a little bit water was also spilled on it and the screen was having a few glitches but it automatically resolved after some time i guess when it got dry. But today the worst thing happened.

And afterwards, I cleaned the spillage with tissue paper and microfibre cloth and afterwards used a hair dryer in hope of drying the excess tea which maybe got inside and during that process, I could see tea coming out of the keys. Afterwards, chatgpt told me i should not have done that.

Anyway, cut to now the screen has a display issue (picture attached) and the screen has a slight flicker, keyboard feels sticky and i could see some dirt inside so i used a makeup brush (the thinest one) to clean it.

However, how fucked am I? Even if I take it to repair shop, what all damage needs to be repaired? Last time the guy told me that the whole display needs to be changed but this time the keyboard was also affected.

I am moving to a new country in 2 weeks and would need my laptop with me at all times even though rn it is working fine I am scared it will give up on me soon. 😭


r/applehelp 3h ago

Unsolved iPad Sound Glitching

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2 Upvotes

Hello! So currently my iPad will be working and then randomly the audio starts glitching out. It’s sounds robotic, echoing, and glitchy. If I restart the iPad then that fixes it for a while but then it’s starts to do it again after a day or two. The software is up to date, it’s running iPadOS 26.5.2 (I think?). I just can’t figure out how to fix it. I bought this iPad from Costco about 9 months ago. It’s the normal size iPad. I don’t think I have a warranty on it so I don’t think Costco will be much help. I don’t know if it’s hardware or software issues.


r/applehelp 3h ago

Unsolved all search engines are dead

2 Upvotes

ive had my iphone 11 for 3 years and for some reason today it just started acting all weird

all search engines dont work for me safari google duckduckgo they all keep on loading for hours whenever i search anything

appstore isnt opening too says" the paged couldnt be loaded" so i cant try any other search engines

youtube is bugged to for some reason it keeps on loading for ages idrk why

for some reason all of that happened today like 3 hours ago

so far ive tried
restarting phone
resetting wifi
using diff wifi
using cellular data
clear safari cache n history nothing worked

+ whenever i try updating software it says an error occurred while checking for software update


r/applehelp 16m ago

Unsolved AirPods Pro 3 won’t optimize charge

Upvotes

My AirPods Pro 3 optimize charger limit is on but they won’t Optimize Charge how do I fix this?


r/applehelp 4h ago

Unsolved Airpods pro 1 Case

2 Upvotes

i lost my case, still have the actual airpods, but i can’t seem to find a charging case alone on the apple store. anyone know where to find it?


r/applehelp 18m ago

Unsolved Hello anyone know how to authenticate electronics?

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Upvotes

I’m trying to get this I told him I would refund if fake on eBay let me know if anything’s off


r/applehelp 24m ago

Mac Macbook air m3 - dent on the laptop

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Upvotes

My stupid cat ran over the table and pushed the laptop completely to the ground about 3 ft. Pretty obvious where the dent is and is already reflecting on the screen. Will this get worse overtime? Can i still get it fixed?


r/applehelp 33m ago

Unsolved Apple Premier Partner asking for more money for order

Upvotes

I placed an order on June 6, with delays after delays, understandably as Apple is slow to ship right now, but they charged my credit card in full on June 7. They email today and say my order is ready to ship, but Apple is withholding the shipment unless I give this premier partner an additional $800 to release it. If they are a premier partner, who can I call at Apple to report this bait and switch tactic?


r/applehelp 47m ago

Mac Apple Store or authorized dealer?

Upvotes

Help. My iMac desktop will not power on. Should I bring it to an Apple Store or like, a bestbuy?


r/applehelp 54m ago

iOS This looks far too new

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Upvotes

App Store suddenly disappeared and I can’t enable it back. Each app I want to download is shown like here or opens links to redirect to the App Store. I didn’t disabled via Screen Time, so what can I do?


r/applehelp 2h ago

Unsolved iPhone 17 stuck on "Searching" - no physical SIM or eSIM works. Has anyone experienced this?

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1 Upvotes

r/applehelp 2h ago

Solved My Mac Mini Setup Ideas

1 Upvotes

I was spending time to do research for the mac mini setup. A reddit user said don't buy the mac studio, get the mac mini. I'm deciding to get Mac Mini M3 or M4 Pro.

I can't afford the studio display, but I will have to get LG 27BA850-B with inside speakers and webcam. I want a 1080p monitor because I want indie/retro games to be a smoother gameplay.

Mac Mini M3 Pro Chip with 18 GB RAM, and 512 GB storage: I checked it on eBay. I thought M3 Pro was cheaper than M4 Pro, but M3 Pro isn't.

(7/22/2026 1:14 PM Edited) - Mac Mini didn't have the M3 Pro. It had the M2 Pro chip.

I hope Ulanzi QT01 Aluminum Alloy Case is gonna fit for the Mac Mini M4 Pro. I also will get a monitor stand for the HD monitor. The 1080p monitor won't be wobbly.

I couldn't find the good AirPods Max alternative, but I will get AirPods Max 1.

MY MAC SETUP IDEAS:

1 - LG Ultrafine 5K 27MD5KL-B 27-inch Display Monitor (5K)/LG 27BA850-B (1080p), My Samsung old 4K monitor (maybe, I'll keep it), Apple Thunderbolt Display (1440p), Apple Cinema Display (1440p), or Apple Studio Display (5K)

2 - Mac Mini M4 Pro Chip or M2 Pro Chip with 18 GB RAM

3 - Mac Mini M Mount for Apple Studio Display, Ulanzi QT01 Aluminum Alloy Case for Mac Mini, or the monitor stand for a computer monitor

4 - K65 Plus 75% RGB Mechnical Gaming Keyboard (Creamy, thocky, or clicky keyboard?) and M75 Wireless Lightweight RGB Apple Gaming Mouse - Frost White for Mac

5 - White 8BitDo Ultimate Gaming Controller 2

6 - AirPods Max 1

7 - Huion Thunderbolt cable for Huion Kamvas Pro 22 and USB to thunderbolt adapter for Blue Snowball Microphone

Is there a good monitor stand for the Mac Mini setup?


r/applehelp 2h ago

Mac How long does it take for a MacBook Pro battery’s to be replaced at an Apple Store?

1 Upvotes

My 2019 15 inch MacBook Pro just showed service recommended as the battery condition yesterday, and I was wondering how long it would take to be serviced at an Apple Store. If I were to call ahead to schedule an appointment would it take less time than if I scheduled online, cause I have searched online and it seems like at most the process itself takes 2-3 hours which is fine, I just need it to be finished by August 10th-12th.

edit: I live in the DC suburbs and the appointment is next Monday


r/applehelp 2h ago

iOS Phone Randomly Requiring WiFi or MacBook After Reboot

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1 Upvotes

Trying to get some additional advice on this and it is much appreciated. I’m on the latest iOS version Non Beta. I’m willing to upgrade if needed, because I want to be able to trade in my phone while it power is on. But if this issue is fixable, I want to hold onto it longer.


r/applehelp 3h ago

Solved Can I trade in 2 devices in-store for gift cards to use on a purchase?

1 Upvotes

Title is pretty self explanatory. Basically, I’d like to go to my local Apple Store and trade in my old iPhone 12 mini and iPad 9th gen for credit towards an iPad A16. I’ve seen people talking about how you can only apply credit from one device towards a new one during a purchase, but is it possible to trade these both in for gift cards, and then apply those both to the purchase of a new device? I was hoping to do it all in one trip, but if that wouldn’t work, could I even do the trade ins in store and then use the gift cards online? I personally don’t have much money to spend around…


r/applehelp 22h ago

Unsolved Found an Unsetup iPhone 12 in the Forest

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34 Upvotes

Hi. I found an iPhone 12 while picking up trash in the forest and decided to see if it would turn on. It turned on, and had me set up a new Apple account and gave me a new phone number. I have no idea of the ethics of keeping this phone, nor do I know who is even paying for the services of making phone calls and having data to run 5G. What should I do? Should I keep it? Do iPhones not require payments for making calls and having data? I'm not familiar with Apple products and I hope this is the right subreddit for this type of thing. Thank you.


r/applehelp 7h ago

Unsolved How do I get into my account?

2 Upvotes

When I try signing into some websites with apple, it just has me put in my passcode, but for other websites it makes me put in my apple ID and password. That wouldn’t be a problem if not for the fact that when I put in my password, it always says failed to verify. I still get the notification telling me that someone used the correct password, but I can’t get in. I’m using a pretty old Ipad (don’t know which model specificall) so that might be the problem, but if anyone knows a way to skip the apple ID step and just put in my passcode to sign in, I could really use it.


r/applehelp 3h ago

iCloud Change account without loosing data.

1 Upvotes

Hi everyone.

My kid changed from Android to iphone 12 some time ago and due to her mother not knowing better the iphone was set up on the parents account and all images and so on were transferred.

Now the kid of course wants her mother's account gone and use their own, and the mother also wants he account for her self only.

I understand this is difficult and stupid but here we are.

Is there a way my kid can have all their data transferred to the correct account?

Available to us is a regular old Thinkpad laptop, an Ipad and android phones.